Josh Grant
Josh Grant at Hawk Ford of St. Charles

Josh Grant | Page 8

Service Manager

Hawk Ford of St. Charles

2525 E Main St
St. Charles, IL 60174

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4.7
152 Reviews
4.7

152 Reviews

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152 Reviews of Josh Grant

June 18, 2024

Dealership Rating
Employee Rating

Great people with good knowledge of the industry, but to slow. I send a lot of trucks there with an appointment and on average it takes 1.5 hours for a oil change with tire rotation. This is to long to have More

by ERIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amalia Huerta, Leslie Colin, Isaias Parra, Justin Parra , Marisa Case, Anthony Dillon, Vanessa Ramirez, Steve Staub

Jun 19, 2024

Hawk Ford of St. Charles responded

We value your feedback and understand the importance of efficient service. At Hawk Ford of St. Charles, we strive to balance thoroughness with speed to minimize downtime for your vehicles. Your input is invaluable, and we will work diligently to improve our turnaround times while maintaining the quality service you expect from us.

June 16, 2024

Dealership Rating
Employee Rating

Wild Bill Wackerlin was GREAT in sales and Josh Grant was GREAT in service! It was a great experience for me. More

by priehs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Wackerlin

Jun 17, 2024

Hawk Ford of St. Charles responded

We're thrilled to hear about your exceptional experience with Wild Bill Wackerlin in sales and Josh Grant in service at Hawk Ford of St. Charles! Thank you for acknowledging their outstanding service; we're delighted to have exceeded your expectations throughout your visit with us.

May 24, 2024

Dealership Rating
Employee Rating

Everyone was friendly and the service time was quick enough for waiting service. I plan to use Hawk Ford again. More

by STEVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 28, 2024

Hawk Ford of St. Charles responded

We're delighted to hear about your positive experience with our friendly team and quick service at Hawk Ford! Your satisfaction and convenience are our top priorities, and we look forward to welcoming you back for your future automotive needs. Thank you for choosing Hawk Ford!

March 16, 2024

Dealership Rating
Employee Rating

Friendly dealer, great communication. Sales and service is outstanding. Bought a new EV and pricing was honest and fair! More

by GORNIAK0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 18, 2024

Hawk Ford of St. Charles responded

Hi, we are happy we could make your experience a positive one! Thank you for your business, we appreciate you as a Hawk customer!

March 01, 2024

Dealership Rating
Employee Rating

Good work and on time good communication friendly people and nice to work with. Recommended More

by D.FORSELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Janette Calderon , Anthony Dillon

Mar 01, 2024

Hawk Ford of St. Charles responded

Great to hear that you're happy with our service! At Hawk Ford of St. Charles, we take pride in delivering top-notch work with excellent communication and a friendly, approachable attitude. It was a pleasure working with you, and we look forward to continuing to provide you with a great experience in the future. Thank you for choosing Hawk Ford of St. Charles!

Mar 02, 2024

Hawk Ford of St. Charles responded

It's fantastic to hear about your positive experience at our dealership! We strive to provide a seamless and professional buying process, and we're thrilled that you found our team members from management, sales, and finance to be courteous and polite. We can't wait to welcome you back in the future! Thank you for choosing Hawk Ford of St. Charles.

February 09, 2024

Dealership Rating
Employee Rating

Steve and his team took such good care of me and my Bronco. I appreciate the communication and the availability of help. Everyone was kind and attentive. They even cleaned my dirty little Bronco- went More

by SAUCEDAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leslie Colin, Janette Calderon , Lily Bisbikis, Connor Brown, Marisa Case, Monique Case, Steve Donovan, Brett Howard, Steve Staub

Feb 14, 2024

Hawk Ford of St. Charles responded

We are thrilled to hear about your positive experience with Steve and our dedicated team! At Hawk Ford of St. Charles, going above and beyond to provide exceptional care for your Bronco is our top priority. Thank you for choosing us – we're delighted to have exceeded your expectations with our attentive service and attention to detail.

February 09, 2024

Dealership Rating
Employee Rating

HawkFord and all there Service Advisors are the best, they not only take care of our Ford and Lincoln vehicles, they also take care of our daughters Hyundai as well. Like I said in many dealer rater rev More

by DHORNIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Connor Brown, Steve Staub

Feb 14, 2024

Hawk Ford of St. Charles responded

We're thrilled to hear about your positive experiences with our team at Hawk Ford of St. Charles! It's fantastic to know that our Service Advisors have been able to provide excellent care for your Ford, Lincoln, and even your daughter's Hyundai. Thank you for your kind words, and we look forward to continuing to deliver the best service for all your automotive needs!

January 28, 2024

Dealership Rating
Employee Rating

Hawk Ford has the BEST service advisers and mechanics , they all honest, fair and knowledgeable. They take care of all of our Ford, Lincoln vehicles. . More

by DHORNIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Staub

Feb 14, 2024

Hawk Ford of St. Charles responded

We're thrilled to hear that our service advisers and mechanics have consistently provided the best, honest, fair, and knowledgeable service for all your Ford and Lincoln vehicles at Hawk Ford of St. Charles. Delivering exceptional care and expertise is at the heart of what we do, and we're grateful for your continued trust in our team. Thank you for sharing your positive experience – we look forward to serving you and your vehicles in the future!

January 25, 2024

Dealership Rating
Employee Rating

Most customers are happy to say they have a good contact at their service department, but what if they can say they have a GREAT TEAM? We can personally attest to the GREAT SERVICE TEAM at Hawk Ford. From More

by whtkgt
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jan 26, 2024

Hawk Ford of St. Charles responded

Thank you for your review & kind words! I have made sure to pass along to Josh and the team who took great care of you! We appreciate your business & recommendations; it goes a long way!

January 17, 2024

Dealership Rating
Employee Rating

Hawk Ford was friendly and courteous. It was easy to get an appointment. I had a seal come apart on the top of the car and I needed to have it repaired before the storms came in. Hawk More

by Winddy SVT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lily Bisbikis, Connor Brown, Steve Donovan

Feb 14, 2024

Hawk Ford of St. Charles responded

We're thrilled to hear about your positive experience with our team at Hawk Ford of St. Charles. Providing efficient service and honoring warranties is our priority, and we're delighted that we could address your concern promptly and professionally. Thank you for choosing us, and we look forward to welcoming you back for your annual maintenance!

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