Josh Grant
Josh Grant at Hawk Ford of St. Charles

Josh Grant | Page 14

Service Manager

Hawk Ford of St. Charles

2525 E Main St
St. Charles, IL 60174

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4.7
152 Reviews
4.7

152 Reviews

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152 Reviews of Josh Grant

December 02, 2022

Dealership Rating
Employee Rating

Very friendly Staff and provided information pertaining to my car. Prices appeared fair and reasonable. More

by JEFFREY.C.JACKSON1000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amalia Huerta, Leslie Colin , Connor Brown, Monique Case, Steve Donovan, Brett Howard, Jennifer Rocio, Steve Staub

Dec 04, 2022

Hawk Ford of St. Charles responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you for your business, we appreciate you as a Hawk customer!

November 29, 2022

Dealership Rating
Employee Rating

Great experience, Joey was great, everything on time and loved the dashboard showing vehicle service status. More

by mcdwitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2022

Hawk Ford of St. Charles responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Safe travels! Thank you for your business, we appreciate you as a Hawk customer!

November 24, 2022

Dealership Rating
Employee Rating

Everyone was great. The staff was friendly and knowledgeable. I like the service given to me. More

by ELGARS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 25, 2022

Hawk Ford of St. Charles responded

We are happy we could make your experience a positive one! Thank you for your business, we appreciate you as a Hawk customer!

November 15, 2022

Dealership Rating
Employee Rating

Very accommodating, efficient and professional. I look forward to using their service department again in the future. More

by WILLUWEIT7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 17, 2022

Hawk Ford of St. Charles responded

Hi, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

October 31, 2022

Dealership Rating
Employee Rating

I was waiting in the waiting area for 2 hours for an oil change & tire rotation the should have only taken 30 minutes. They did not appear very busy because there was only one other person in the waiting ar More

by skiers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

October 30, 2022

Dealership Rating
Employee Rating

It was fine they didn’t really call me when it was done. So that’s my only qualm More

by MALIACARPENTER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Connor Brown

Nov 06, 2022

Hawk Ford of St. Charles responded

Hi, we are happy we could make your experience a positive one! At Hawk Ford of St. Charles, we value our customers and we look forward to seeing you on your next visit. Take care! Thank you for your business, we appreciate you as a Hawk customer!

October 28, 2022

Dealership Rating
Employee Rating

Service department called me the day before to remind me and confirm my scheduled maintenance. Updated me throughout the day on the status of my F150, provided shuttle service, and followed up the next day More

by JOE@FLYAIRBOSS.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Amalia Huerta, Leslie Colin , Connor Brown, Monique Case, Steve Donovan, Brett Howard, Jennifer Rocio, Steve Staub

Nov 03, 2022

Hawk Ford of St. Charles responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you for your business, we appreciate you as a Hawk customer!

October 23, 2022

Dealership Rating
Employee Rating

Terrible, they don't even service there own vehicles. BEWARE, DO NOT USE THIS DEALERSHIP. More

by KELLOGG7234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Amalia Huerta, Leslie Colin , Connor Brown, Monique Case, Steve Donovan, Brett Howard, Jennifer Rocio, Steve Staub

October 20, 2022

Dealership Rating
Employee Rating

Seemed a little slow for just an oil change. They were busy, but seating area seems small for people waiting. More

by brianh3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 24, 2022

Hawk Ford of St. Charles responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Thank you for your business, we appreciate you as a Hawk customer!

October 12, 2022

Dealership Rating
Employee Rating

The Techs in the Quick service where great. It was a long wait because of a lack of Techs. More

by kevinandkim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Amalia Huerta, Leslie Colin , Connor Brown, Monique Case, Steve Donovan, Brett Howard, Jennifer Rocio, Steve Staub

Oct 16, 2022

Hawk Ford of St. Charles responded

Hello, we appreciate you taking the time to leave us this feedback. If there is anything else we can do to assist you, please let us know! Take care!

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