Josh Grant | Page 12

The scheduling needs to be addressed. I had a 1:15 appointment and at 2:30 I had to talk the the person at the desk to find out when my vehicle would get into the bay. I feel that I was m I had a 1:15 appointment and at 2:30 I had to talk the the person at the desk to find out when my vehicle would get into the bay. I feel that I was more than patient. Just to be clear, I don’t believe that it was the man at the desk fault. However, waiting an additional hour and fifteen minutes before being serviced is unacceptable. More

by DENNISKKENNEDY Verified Customer Verified Customer

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We really like the Hawk Ford service team - each time we go there we always receive, the very best 5 start performance. Thank you Josh, Steve and Conner and everyone in the shop. go there we always receive, the very best 5 start performance. Thank you Josh, Steve and Conner and everyone in the shop. More

by DHORNIK Verified Customer Verified Customer

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Josh Grant had outstanding customer service. He was personable, helpful, and very knowledgeable! It was a joy to watch him interact with other customers, you can tell he really loves what he doe He was personable, helpful, and very knowledgeable! It was a joy to watch him interact with other customers, you can tell he really loves what he does. He listened to the customers and made sure that he provided an update on the service that was getting done. He also made sure that all your questions or concerns were answered. He is a huge asset to this team and company! More

by TIFFANY Verified Customer Verified Customer

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wish you had better chairs in waiting area, also car washed when work has been completed washed when work has been completed More

by kengriesemer48 Verified Customer Verified Customer

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Outstanding service and always kept updated on whaT was going on and didn't try to up sell. I would go back there all the time. going on and didn't try to up sell. I would go back there all the time. More

by lshields1242 Verified Customer Verified Customer

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Everything is good with the Quicklane service. I would like a car wash to be done as a courtesy during these service visits. Thank you. I would like a car wash to be done as a courtesy during these service visits. Thank you. More

by Chris Verified Customer Verified Customer

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Excellent service manager responsiveness. The service (s) done will take some time to determine if they are long-lasting. So far, so good. The service (s) done will take some time to determine if they are long-lasting. So far, so good. More

by GJFRANTZ Verified Customer Verified Customer

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Josh and Monque are the best. on your service desks.Thanks for all you Art. on your service desks.Thanks for all you Art. More

by HOUNDS1985 Verified Customer Verified Customer

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I appreciated that Hawk Ford came to my office to pick up my car and then dropped it off after the service was over. As a busy working single mom, this is a huge help! my car and then dropped it off after the service was over. As a busy working single mom, this is a huge help! More

by mdgayton Verified Customer Verified Customer

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Service rep Joe was a pleasure to work with my car was worked on very professionally.. worked on very professionally.. More

by jbarsotti Verified Customer Verified Customer

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