Josh Grant
Josh Grant at Hawk Ford of St. Charles

Josh Grant | Page 10

Service Manager

Hawk Ford of St. Charles

2525 E Main St
St. Charles, IL 60174

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4.7
152 Reviews
4.7

152 Reviews

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152 Reviews of Josh Grant

October 28, 2023

Dealership Rating
Employee Rating

Always fantastic service! One of the reasons I go to this dealer than the one by my house More

by PIERCESKNAPP
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Brett Howard, Steve Staub

Apr 05, 2024

Hawk Ford of St. Charles responded

"We're thrilled to hear that you consistently receive fantastic service at Hawk Ford of St. Charles. Your loyalty is greatly appreciated, and we strive to provide the best experience every time you visit. Thank you for choosing us!

October 10, 2023

Dealership Rating
Employee Rating

Great service. same day inspection and scheduled /completed repair. easy to pick up car as late as 7:30pm. Not to mention they worked with my aftermarket vehicle se More

by JAMES.HAMPTON91
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

October 05, 2023

Dealership Rating
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The oil change and service on my truck were standard but the customer service at the desk was exceptional. The advisor took extra time after my vehicle was complete to walk out to my car and troubleshoot an More

by DSP
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Steve Donovan, Steve Staub

October 03, 2023

Dealership Rating
Employee Rating

Great service! Quick and friendly! Will be coming back for all services. Thank you Ford! More

by HOLLIEO36
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Amalia Huerta, Leslie Colin, Janette Calderon , Lily Bisbikis, Connor Brown, Marisa Case, Steve Donovan, Brett Howard

September 30, 2023

Dealership Rating
Employee Rating

Very helpful, answered all my questions. Performed the service in a timely manner. I would highly recommend. More

by davis.espe
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Connor Brown, Brett Howard

September 24, 2023

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Employee Rating

Great service staff from beginning to end. Best Ford dealer in the area. Highly recommended. More

by JOSHUATGRANT64
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: John Hartgenbush

September 10, 2023

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Employee Rating

Nice Ford store. Convenient location and friendly staff. I switched from another Ford dealer and am glad I did. More

by busphillip
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Janette Calderon

September 01, 2023

Dealership Rating
Employee Rating

Lack of communication between the offices. Had to go back multiple times for the same item. Felt like they didn’t care at all. More

by BUDKANAK
Service Price Transparency
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Recommend Dealer
No
Sep 01, 2023

Hawk Ford of St. Charles responded

Hi Ervin, My name is Jessica, I am one of the Managers at Hawk Ford of St. Charles. I will need a little more information from you regarding your recent experience. Can you please call me at 630-584-1800, extension 830? I'd love the opportunity to talk. Thank you! Jessica Vida, Manager Hawk Ford of St. Charles

August 24, 2023

Dealership Rating
Employee Rating

Hawk Ford is world class. They take good care of customers and make sure their vehicles are running their best. More

by Raptor_2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Staub

August 19, 2023

Dealership Rating
Employee Rating

Quick and easy check in Service Rep checked with me for updates as I waited in the waiting room More

by JULES293
Service Price Transparency
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Recommend Dealer
Yes
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