Josh Gonzalez

Great customer I always ask for Joshia very knowledgeable and goes out of his way to help and goes out of his way to help More

by HOLLYWOODNY10 Verified Customer Verified Customer

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No explanation from them as to why bill was $172 instead of the $136 as noted in written estimate. Check out was rushed of the $136 as noted in written estimate. Check out was rushed More

by tsolomon56 Verified Customer Verified Customer

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Good service. My experience was great. Jorge was really helpful. I can’t feel better. My experience was great. Jorge was really helpful. I can’t feel better. More

by GABRIELMM97 Verified Customer Verified Customer

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Great staff! Always friendly and keep things simple. We will continue to shop and service our vehicles from here. Always friendly and keep things simple. We will continue to shop and service our vehicles from here. More

by ARTCARDENAS85 Verified Customer Verified Customer

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I leased a 2026 Tuscon from Tamami Hyundai. .The infotainment system went black after a bit over 1000 miles. It took 31 days to fix it. I had a loaner car, an Elantra, not on the level of a Tus .The infotainment system went black after a bit over 1000 miles. It took 31 days to fix it. I had a loaner car, an Elantra, not on the level of a Tuscon. I paid a lease payment for the vehicle for the month I didn't have access to my own leased car. If I'd bought the car, paid cash for it, I'd still get a "free" loaner car. But since I paid a lease payment for the month my car was in the shop, it's as if I was paying for the loaner. I appealed this to Hyundai corporate through one of their customer service people but they declined to give me any financial "goodwill" restitution. I am not done with this, since I believe I should be compensated for the inabilty of the service department to fix the Tuscon in a timely manner. If the general manager of the dealership reads this, or the owner of the dealership reads this, it's imporant that you get in touch with me. If I do not hear from you in a few days time, I will assume either you don't care or you don't read these serveys. Either way, this matter is not dead. More

by LGSIMON2947 Verified Customer Verified Customer

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Joshua was excellent. Got me my call back at the time that it was promised no complaints at all five star rating Got me my call back at the time that it was promised no complaints at all five star rating More

by jazzarello65 Verified Customer Verified Customer

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The service personnel were very prompt, explained what I should expect, and and had a professional manner. should expect, and and had a professional manner. More

by davegilreath Verified Customer Verified Customer

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Josh was very helpful and his support was outstanding. I did not appreciate the upsell attempt to replace my carpet due to water. Clearly a profit grab. Why would I ever spend over $4k on a carpet wor I did not appreciate the upsell attempt to replace my carpet due to water. Clearly a profit grab. Why would I ever spend over $4k on a carpet worth $15k?? This was further exacerbated by the immediate offer to just clean it for $1k. This behavior only creates mistrust which I know you do not want. More

by RSANDERS10 Verified Customer Verified Customer

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I would like to take a moment to formally recognize the outstanding service provided by Josh. He has been an exceptional Advisor, consistently demonstrating professionalism, attentiveness, and a genuine co outstanding service provided by Josh. He has been an exceptional Advisor, consistently demonstrating professionalism, attentiveness, and a genuine commitment to customer care. Words cannot fully convey the level of dedication he brings to each interaction, but it is evident in every step of the experience. The level of service I received was truly A+, and it reflects remarkably well on both Josh and your leadership. You should be very proud to have such a capable and customer‑focused individual representing your team. Thank you for all that you do. More

by 4bonilla Verified Customer Verified Customer

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Excellent service with great communication! Performed in a timely manner. Will use them again if needed. Performed in a timely manner. Will use them again if needed. More

by DHAVNER Verified Customer Verified Customer

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