Josh Elkins | Page 32

Exceptional Service I hate going to car dealerships even for an oil change because I am afraid of the strong upsells that the service writers are trained to do. I knew I I hate going to car dealerships even for an oil change because I am afraid of the strong upsells that the service writers are trained to do. I knew I needed work done on my civic (not even a chevy) and was recommended to Elkins by a previous customer. It turns out that Josh recommended exact what I thought I needed in fact, at a better rate than the previous quote I got from a local auto shop. I loved how I was able to continue working from my lap top with their wifi. Once they told me it was gonna take a day or so for the repair... they offered a loaner vehicle for my convenience. The whole process was painless and very comfortable from beginning to end. Thank you Josh (Middle Desk) for being extremely professional and empathetic to my situation. I most definitely recommend anyone with any vehicle to consider getting service work done at Elkins Chevrolet. In my opinion, excellent customer service starts with upper management and works its way down. It was nice to be in an environment filled with smiles and nice people. More

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oil change and tire rotation Service was prompt and there were no surprises. Pleasant atmosphere with complimentary breakfast beverage and bagels. Would recommend them to anyone b Service was prompt and there were no surprises. Pleasant atmosphere with complimentary breakfast beverage and bagels. Would recommend them to anyone buying or having an automobile serviced. More

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Excellent Experience in Service Department On June 25, my windshield wipers failed. Without an appointment, I took my Equinox to Elkins Chevrolet. Josh Elkins went out of his way to ensure th On June 25, my windshield wipers failed. Without an appointment, I took my Equinox to Elkins Chevrolet. Josh Elkins went out of his way to ensure that my car was checked out and repaired within one hour. He should be commended for continued fantastic customer service. He and the rest of the Elkins Chevrolet Service Department make it a pleasure for us to bring our vehicles in for service/repair. More

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Consistent Excellent Service is Key Elkins continues to provide consistent excellent customer service. I am always pleased and happy with the service that I receive at Elkins for my car Elkins continues to provide consistent excellent customer service. I am always pleased and happy with the service that I receive at Elkins for my car. I appreciate that they are always looking out for my needs, listening to my concerns, and always provide the best solutions. I will ensure to refer others to Elkins for their service needs and for those who are seeking a new vehicle. Thank you to Josh and Rich for assisting me with my recent service. You are the best! Keep up the good work and consistent 5-star service that you provide to your customers. Thanks! More

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Long time satisfied customer Have been dealing with Elkins since 2001. They have always been courteous and honest about my maintenance for two Impalas. Great car! Will not hesi Have been dealing with Elkins since 2001. They have always been courteous and honest about my maintenance for two Impalas. Great car! Will not hesitate to purchase another Chevy when the time. comes. Highly recommended. More

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excellent all around! I had both a routine maintenance service and a warranty covered issue that required a 4 day repair. I was very happy with the friendly specialists at I had both a routine maintenance service and a warranty covered issue that required a 4 day repair. I was very happy with the friendly specialists at the service desk and overall experience. They were very knowledgeable, efficient and welcoming. They provided a loaner car, gave timely updates during the week and the techs even completed the repairs a day early. I think the lead service specialist was Josh who was genuinely conversational, knowledgeable and professional. More

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Greatest Service Dept! I contacted Josh in the Service Dept to arrange services for my Corvette, my 1st visit to Elkins Chevrolet. When I arrived, Mike took excellent care I contacted Josh in the Service Dept to arrange services for my Corvette, my 1st visit to Elkins Chevrolet. When I arrived, Mike took excellent care of me and my car. He explained what needed to be done, that he would call me to update, and when my car was finished. He kept to his promises 100% which pleased & impressed me. My car was ready ad promised, and my service visit was flawlessly handled with professionalism, cordially, and with absolutely wonderful results. I own 3 Chevrolet vehicles, and Elkins is now my dealership for service. And will be first when I look to make another vehicle purchase. Thanks so much to both Josh and Mike...they are the greatest. More

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Excellent Service I drive about an hour just to have the oil changed in my car. Everyone is friendly and very accommodating. They work quickly and I have yet to have a I drive about an hour just to have the oil changed in my car. Everyone is friendly and very accommodating. They work quickly and I have yet to have a problem with my car. The facility is very clean and everyone is upbeat and friendly. More

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Elkins service was awesome Brought my 2012 Camaro into Elkins for Service, best service department I've dealt with in 38 years, Josh was the best!! Highly recommended and great Brought my 2012 Camaro into Elkins for Service, best service department I've dealt with in 38 years, Josh was the best!! Highly recommended and great to deal with. More

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Elkins comes through for me over the Memorial Day Holiday. Josh and Service Tech Ronny really came through for me over the Memorial Day Holiday. I had a load of wood I needed to haul up to a Kiln in the Hambu Josh and Service Tech Ronny really came through for me over the Memorial Day Holiday. I had a load of wood I needed to haul up to a Kiln in the Hamburg PA region and wouldn’t you know it my Silverado brakes go out right before I had to leave. The service department was really booked up with it being right before the holiday. I explained to Josh that I had a commitment to haul a load of wood and he said “Let me have a tech look at it right away and I’ll tell you the extent of the repairs.” Turns out the repairs needed where going to take a while so Josh suggest a loaner vehicle. I told Josh I would need a pickup with tow capability. Josh said “No problem I’ll set up with a new 2015 Silverado pickup and you can use it to haul your material”. It worked out great! I was able to meet my commitments and got to drive a beautiful new Silverado pickup. Thanks so much to Josh and Ronny for taking a bad situation and turning it around into a positive one. More

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