Josh Caldwell
Josh Caldwell at Ken Garff Honda Riverdale

Josh Caldwell

Service Advisor

Ken Garff Honda Riverdale

950 W Riverdale Rd
Ogden, UT 84405

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4.7
554 Reviews
4.7

554 Reviews

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554 Reviews of Josh Caldwell

July 24, 2025

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Employee Rating

I use to get premium service with an accredited technician who provided excellent service. This last time with the continued construction and length of my oil change my opinion have changed dramati More

by Dianne Blue
Service Price Transparency
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Recommend Dealer
Yes
Jul 25, 2025

Ken Garff Honda Riverdale responded

Thank you for the review, Dianne. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Brett Hargrove, General Manager bhargrove@kengarff.com

July 22, 2025

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Employee Rating

Called on a Sat. morning , was able to get my car in that afternoon. Rep listened to my concern. All was taken care within an hour. More

by nanetteo54
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Ruiz, Lizzy Lawrence

Jul 25, 2025

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

July 20, 2025

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Josh was fantastic! He was attentive, professional and always able to anticipate needs while adhering to standards. Thanks for a great visit. More

by Kenyon
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Recommend Dealer
Yes

July 17, 2025

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I really appreciated the good service I got at Ken Garff Honda, especially the help from Dino related to the extra service that was required at my last visit. More

by drabst
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Recommend Dealer
Yes

Other Employees Tagged: Dino Soto

June 28, 2025

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Very professional and very helpful and saw to all my needs and made sure I was comfortable while I was waiting More

by schlnch
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Recommend Dealer
Yes

Other Employees Tagged: Frank Perez

June 25, 2025

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They were fast and very helpful! I was treated nice and got the service i wanted. More

by BELLBART12
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 25, 2025

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

June 13, 2025

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Employee Rating

Excellent service, professional staff. They completed the work on my car quicker expected and always do great work on my car! More

by ekellis87
Service Price Transparency
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Recommend Dealer
Yes
Jun 16, 2025

Ken Garff Honda Riverdale responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

June 12, 2025

Dealership Rating
Employee Rating

Honda, and the service department as a whole is wonderful. They always do a fantastic job in a timely manner. They are all knowledgeable, friendly and professional. More

by yharris2165
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Recommend Dealer
Yes

Other Employees Tagged: Jesse Martinez, Kyle Youngdell

Jun 16, 2025

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

June 02, 2025

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Employee Rating

You are always treated like a friend here at Ken Garff Honda Riverdale Service!!! I appreciate their !EXCELLENT! Customer Service at each visit (Standard Practice). More

by JCHENEYH
Service Price Transparency
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Recommend Dealer
Yes

May 31, 2025

Dealership Rating
Employee Rating

I trust Honda to give me honest information about my cars maintenance and not pressure me with upsell techniques More

by shafen0
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Recommend Dealer
Yes

Other Employees Tagged: Frank Perez, Jacob Haro

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