Josh Alvarado
Josh Alvarado at Van Nuys Chrysler Dodge Jeep Ram

Josh Alvarado | Page 9

Sales Manager

Van Nuys Chrysler Dodge Jeep Ram

6110 Van Nuys Boulevard
Van Nuys, CA 91401

3.4
363 Reviews
3.4

363 Reviews

Write a Review

363 Reviews of Josh Alvarado

January 25, 2023

Dealership Rating
Employee Rating

It was very welcoming and very knowledgeable. Thank you for your service. yes, I will tell my family and friends about our business with your company. More

by ROBSCARB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Eatezadi, Rene Robles

Jan 25, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for this feedback! We appreciate your support of our team.

January 24, 2023

Dealership Rating
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Courteous sales assistant with whom I took a test drive. Paperwork was completed promptly. Vehicle washed and fueled. More

by JOHN.Z.OLSZEWSKI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Klaumenzer

Jan 25, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

We are grateful for this feedback, John! The team is glad to have your trust in our business.

January 23, 2023

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Employee Rating

Our sales representative was great. Clear, easy going, friendly, and made for a great experience. The wait times were consistent with our previous buying experiences but wait times were More

by Leimers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Eatezadi

Jan 26, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the review! We are so glad to hear that you found the right vehicle working with us. We appreciate your patience during your visit and will be sure to work towards improving our efficiency in the future. If there is anything more we can do to assist you, please feel free to reach out. Best, Raed Malaeb - General Manager - raedm@russellwestbrookcdjr.com - (818) 787-0800

January 22, 2023

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Matthew is super great and he will help you get a great deal. This dealership is the only place you should go. More

by Andrepark3000
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Matt Eatezadi, Rene Robles

Jan 23, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the review! We appreciate the kind feedback about Matthew and are wishing you safe travels in your new vehicle. We hope to see you again at Russell Westbrook Chrysler Dodge Jeep RAM!

January 17, 2023

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I like the dealership, everyone’s so friendly and helpful I would recommend this dealership to everyone who is looking for a used or brand new keep More

by desilva430
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Eatezadi, Rene Robles

Jan 17, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

We are grateful to have your business. Thanks for taking the time to leave us a review! - The Russell Westbrook Chrysler Dodge Jeep RAM Team

January 16, 2023

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Employee Rating

Though I specified to not purchase the $1100 gap insurance, it is still added without notifying me; nonetheless, I’m still happy with the deal though not done in the way I Specified. However, to de More

by Mike
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Rayan Saab, Lily and Diego

Jan 19, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your feedback, Mike. We are happy to see that you had a 5-star experience but it is disappointing to know that you received gap insurance as a surprise. I would like to hear more about this misunderstanding to see if there is anything that I can do to help and I hope you'll give me a call at your earliest convenience to discuss the matter further. Thank you for your feedback, Jonathan Schwartz - General Manager - jonathans@russellwestbrookcdjr.com - (818) 731-4893

Jan 19, 2023

Mike responded

Jonathan, Thank you for your prompt response. This could’ve been avoided / corrected if each charge on the contract is visited and explained. The signing paid all attention on the grand total but the breakdown on the next page. I would’ve asked for correction if $1100 is explained. When negotiating the deal with Diego and Josh, I specified to exclude it but it is still added to the contract.

January 16, 2023

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Buying a car isn’t the easiest for a lady doing it alone. My venture here started out a bit bumpy. Once I got to the mgr it was smooth sailing. Do your homework and give them your best price. They worked wel More

by hrhkari
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Schwartz

Jan 19, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the review! We are so glad to hear that you had such a successful purchase experience working with the Russell Westbrook Chrysler Dodge Jeep RAM team. We appreciate you giving us the chance to help fix things and hope to see you back again down the road!

January 13, 2023

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Finally, I find my dealership had excellent experience. Great customer service and repair on my vehicle. More

by OSHIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Armenak Galstyan, Mike Asatryan, Badie Audish , Walid Benterki, Juan Del Rio, Alex Klaumenzer, Raed Malaeb, Rene Robles, Jonathan Schwartz

Jan 13, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Oshin, thank you for the review! We appreciate your support and hope to see you back again at Russell Westbrook Chrysler Dodge Jeep RAM. Safe travels!

January 09, 2023

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Friendly staff but they are very pushy! That’s the only thing I did not like the place didn’t give space to think and make a proper decision just kept pushing and didn’t take no for an answ More

by Dodge1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 10, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

I am sorry to read this review. We strive to deliver a pressure-free purchase experience, and it is never our intention to inconvenience our guests. I assure you that we will use this feedback to improve our practices in the future. If there is anything more I can do to assist you or better your time working with us, please feel free to reach out. Best, Jonathan Schwartz - General Manager - jonathans@russellwestbrookcdjr.com - (818) 731-4893

January 03, 2023

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Employee Rating

The staff and and everyone else that works there was really great with us i really appreciate the kindness More

by stephgarcia078
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 03, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review! We appreciate your support and hope to see you back again at Russell Westbrook Chrysler Dodge Jeep RAM!

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