Josh Alvarado | Page 18
Sales Manager
Van Nuys Chrysler Dodge Jeep Ram
6110 Van Nuys Boulevard
Van Nuys, CA 91401
363 Reviews
Write a Review363 Reviews of Josh Alvarado
February 15, 2022
Man talk about top notch service ! The entire team was great to work with ! Highly recommend ! The entire team was great to work with ! Highly recommend ! More
Other Employees Tagged: Armenak Galstyan , Juan Del Rio, Shayan Ghelichkani, Omar Hernandez, Alex Klaumenzer, Raed Malaeb, Rene Robles, Julio Rodriguez, Saab
February 15, 2022
The service department is horrible! I took my Durango in Monday (sceduled appt) for a motor mount leak I haven't even had the car a year yet. I was told they'd have to keep the car over I took my Durango in Monday (sceduled appt) for a motor mount leak I haven't even had the car a year yet. I was told they'd have to keep the car over night for diagnostic reasons. This was a huge inconvenience because I have 2 young kids and work! The warranty I'm paying for has rental car included however I was denied a rental car because it was a "dealer delay". Despite being disappointed I left the car and was told I'd hear from them 1st thing in the morning. Morning comes haven't heard anything so I call and was told my car will be available in the afternoon for pick up that they would call. Didn't hear anything in the afternoon so I called back a second time, this time I'm told they have to keep it another night and they would call me right back. I wait 2 hours with no call back, so I call back a 3rd time. I'm told my car will be ready my 5pm they will call. Once again 5pm hits and NO CALL!! So again, I call back, after being told it was too late to pick up my car because of their neglect to call me back I fought to pick it up that evening with the receptionist at the front desk. When I arrived the check engine light was on!!! I again, had to leave my car, turns out they didn't plug in an engine cord all the way. It was a horrible experience from start to finish minus the nice receptionist in the front that went above and beyond to try to help me. More
Other Employees Tagged: Mike Asatryan , Alex Klaumenzer, The receptionist should get 5 stars she's the only one that tried to help!
February 14, 2022
Very good service, staff was very kind to us especially Adam and Jake they made everything easy. I will for sure go back again to this dealer for my next vehicle Adam and Jake they made everything easy. I will for sure go back again to this dealer for my next vehicle More
Other Employees Tagged: Armenak Galstyan, Mike Asatryan , Juan Del Rio, Shayan Ghelichkani, Omar Hernandez, Alex Klaumenzer, Raed Malaeb, Rene Robles, Julio Rodriguez, Jake and Adam 5 stars for both!
February 09, 2022
First off thanks to Reshawn and Gustavo for helping me out, thanks to both of them I got hooked up and they helped me out in every way they could no hesitation and everything went smooth and well thanks t out, thanks to both of them I got hooked up and they helped me out in every way they could no hesitation and everything went smooth and well thanks to them Make sure to check the dealer out and ask for them they got you just like they got Me. More
Other Employees Tagged: Reshawn,Gustavo
February 07, 2022
Very courteous personnel. Received several calls with updates. Clean location. Vehicle was provided Win promised updates. Clean location. Vehicle was provided Win promised More
Other Employees Tagged: Mike Asatryan
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