
81 Reviews
Write a Review81 Reviews of Joseph Saviano
September 08, 2025
To say I'm disappointed after my last transaction with DCH Old Bridge would be a massive understatement. In the beginning of August, my husband and I went to the lot looking to purchase a Honda CRV. We' DCH Old Bridge would be a massive understatement. In the beginning of August, my husband and I went to the lot looking to purchase a Honda CRV. We've been with DCH for a decade, leasing and purchasing our family cars. We found a 2017 CRV with 62k miles for 18k. We were told the car runs great with no issues. Two days after purchase, the check engine light went on with a message that reads "emissions system problem". We call DCH and make an appointment for the following weekend to bring it in to be looked at. After making my husband wait 3 hours, they give him back the car letting him know they cleared the message but did not run a full diagnostic on the car, and if the message comes back on to bring it back. Weird. A couple of days later, sure enough, the message returns. This time we bring it back and they have us waiting 2 hours before they tell us they don't have time to diagnose the issue that day (in spite of us having an appointment for just that) and to bring it back in Tuesday morning. Now I have to miss work Monday AND Tuesday because I have no transportation. Zero respect for our time. They finally call us Tuesday to let us know that the fuel pump has a leak and needs to be replaced. They "generously" offer to cover half the cost and say it will only be $300 for us. So now I have missed multiple days of work and we're paying hundreds of dollars to fix an issue that clearly was withheld from us when we were deciding whether or not to purchase the vehicle. I have no doubt that they already knew about this leak (how could they not, the message came up 48 hours after purchase) and they did exactly what they did the first time we brought the vehicle in, hoping to delay diagnostic long enough that the cost of repair would be outside of the 30 day warranty, even though we were told that this particular issue was not covered by the warranty anyway. I asked for a manager in the service area and he cut me off before I could even explain my grievances and said this was an issue for the sales managers, two names were given and conveniently neither was in that day. Needless to say, we will never use DCH Honda again for our vehicle leases or purchases, and I would strongly advise against it for others, as well. More
January 26, 2024
Everyone from the person who greeted me to the service rep to the teller were all very pleasant, polite and professional. rep to the teller were all very pleasant, polite and professional. More
Other Employees Tagged: The gentleman who greeted me when I drove in. and the young lady cashier
November 02, 2023
Great professionalism, excellent service, turn around time fastest Ive ever experienced. Would recomend to everyone. time fastest Ive ever experienced. Would recomend to everyone. More
Other Employees Tagged: Steven Breeden, Sylwester Brulinski
October 29, 2023
I had a positive experience, and would strongly recommend working with them. Service was top notch. working with them. Service was top notch. More
Other Employees Tagged: Steven Breeden, Sylwester Brulinski, George Chatzopoulos, Sara Rivera , Jenna Loeber
October 27, 2023
The dealership was very well organized and everyone was very kind and helpful, The cashiers were very polite very kind and helpful, The cashiers were very polite More
Other Employees Tagged: Steven Breeden, Sylwester Brulinski, George Chatzopoulos
October 18, 2023
George is always at his best, knows what need to done and have done expeditiously and always keep me updated on the status of the service and keep me informed of the things that need to be done in the future have done expeditiously and always keep me updated on the status of the service and keep me informed of the things that need to be done in the future. He is an A plus worker. DCH Honda is lucky to have him on their staff. More
Other Employees Tagged: Steven Breeden, Sylwester Brulinski, George Chatzopoulos, Sara Rivera , Jenna Loeber
October 10, 2023
Friendly, quick, professional service from time of checking g in at bay to checking out with cashier checking g in at bay to checking out with cashier More
Other Employees Tagged: Steven Breeden, Sylwester Brulinski, George Chatzopoulos, Sara Rivera , Jenna Loeber
September 01, 2022
DCH Honda treats me wonderfully. In my opinion, their service is exceptional. Every person, especially in the Service Dept., are great. I highly (highly!!) recommend them to my In my opinion, their service is exceptional. Every person, especially in the Service Dept., are great. I highly (highly!!) recommend them to my friends or people I meet. I love DCH Academy Honda! Also, Javier was excellent and patient. He should get a raise! More
Other Employees Tagged: Javier Ayala, Everyone there at DCH Academy: Sales, Service, Cashier, and of course Maintenance are just so great to deal with. I've never had a problem.
August 03, 2022
Very helpful and understanding. My tech Joe absolutely amazing and knowledgable cant wait to go back and get the rest of my car serviced My tech Joe absolutely amazing and knowledgable cant wait to go back and get the rest of my car serviced More
Other Employees Tagged: Jenna Loeber
July 30, 2022
Everything was excellent with the service. Workers were very polite and professional. Will be coming back for my servicing needs. Workers were very polite and professional. Will be coming back for my servicing needs. More
Other Employees Tagged: Steven Breeden, Sylwester Brulinski, George Chatzopoulos, Sara Rivera , Dominick Garretson, Jenna Loeber, Heidi Santos

