Joseph Murphy

The people there were friendly and knowledgeable about the cars they're selling. They were accommodating when asked for expected payments at different interes rates. the cars they're selling. They were accommodating when asked for expected payments at different interes rates. More

by QG Verified Customer Verified Customer

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The facility is clean, attractive, and friendly. There is plenty of inventory to choose from. Any questions/concerns were addressed immediately, Communication was excellent. There is plenty of inventory to choose from. Any questions/concerns were addressed immediately, Communication was excellent. More

by p.archambault Verified Customer Verified Customer

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I had a really good experience. Easy to get a really fair price upfront, no pressure, and no hard sell for extras when I came to pick up my factory ordered car. Easy to get a really fair price upfront, no pressure, and no hard sell for extras when I came to pick up my factory ordered car. More

by HSNEK Verified Customer Verified Customer

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The Mazda sales staff was knowledgeable, friendly, and they were not pushy. The dealership does not haggle very much but the price of the SUV was already competitive. they were not pushy. The dealership does not haggle very much but the price of the SUV was already competitive. More

by mbernier89 Verified Customer Verified Customer

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This was a very traditional car dealership experience. I thought the condescending treatment of the decision maker down the hall, with the salesmen walking back and forth for an answer to any of my reque I thought the condescending treatment of the decision maker down the hall, with the salesmen walking back and forth for an answer to any of my requests had gone away with the CD player. The salesmen, Joe, was a decent, honest guy caught in the middle. Eventually, I did decide to purchase the car, but almost walked out before signing because the interest rate they guaranteed me was suddenly a point higher (2.9 to 3.9% from Monday 4/14 to Wed 4/16). The Finance manager's response was "Mazda did that to us, they never raise rates mid month." Fortunately, he walked out to the "decision maker" down the hall, who actually came back with him and told me they will honor the rate negotiated (2.9%), but I had to back date the contract (and pay for two days of owning a car retroactively) .It was a reasonable compromise, but I was ready to ask for my plates back (on my trade-in) and call it all off. The car is wonderful so far. If you want an old-fashioned car buying experience, then Werner is your place. More

by NHayseed Verified Customer Verified Customer

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Great selection. Low pressure salesperson Joe Murphy was exactly what this tightly wound gal needed. So many salespeople speak to my husband instead of me even though Low pressure salesperson Joe Murphy was exactly what this tightly wound gal needed. So many salespeople speak to my husband instead of me even though it was a car for me. Got a great car from Joe and none of the sexism at so many dealers. I absolutely love the car and the precertified owner program. I prefer to by a car that is at least a year or two old. The special program gave me a lot of reassurance. My only complaint is that there was not much to bargain on the price. I enjoy a good haggle. My spouse does not so he liked it. More

by Justice Warrior Verified Customer Verified Customer

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have purchased 11 cars in my lifetime and purchasing my vehicle through Werner Mazda has been the experience I've ever had. Everyone I've interacted with have been friendly and comfortable to talk to, seem vehicle through Werner Mazda has been the experience I've ever had. Everyone I've interacted with have been friendly and comfortable to talk to, seemed genuinely interested in making sure I had a great experience. This is especially true because I didn't want to buy a vehicle but my SUV was beyond reasonable repair and I was grumpy about having to purchase a new vehicle (lol). We went to 7 dealerships in two days trying to find a replacement vehicle that fit my specs at a price I was comfortable with. Werner was the first dealership we visited and they set the bar high. From the moment I entered the dealership, I felt the laid back and efficient vibe. From my salesperson, Joe, to the management team - Nick and Rich, there was zero pressure, yet they made it known they wanted to earn my business. They all listened to what I wanted, addressed my concerns and gave me the information I needed to make my car buying decision. They even told me what I probably didn't need (that's rare). There are clear reasons they were the first and last dealership we visited to buy our new vehicle - a CX-90. Thanks for a great experience Werner Mazda!! More

by turtlegirl Verified Customer Verified Customer

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Dealership had the model I wanted in the color I wanted in stock. Very straightforward and easy to work with.i am very happy with my new car in stock. Very straightforward and easy to work with.i am very happy with my new car More

by kenlankarge Verified Customer Verified Customer

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My first impression of the dealership was that it's very clean and attractive. It was very busy over the Thanksgiving holiday weekend. But, despite that, I was able to get the exact vehicle I wanted at a f clean and attractive. It was very busy over the Thanksgiving holiday weekend. But, despite that, I was able to get the exact vehicle I wanted at a fair price. They also completed the deal hours shorter than my last car buying experience about 4 years ago at another dealership (Honda). Everyone was very nice to work with and I will not hesitate to bring my new 2025 CX-5 2.5 Turbo Signature back there for service. All the folks involved in handling my trade-in were also very accommodating and helpful. The service folks hustled at the end of the next business day to get me my inspection sticker, which was much appreciated. I have two minor complaints: The dealer website could use a little work. Every time I priced out a vehicle on the site, it generated a new request to the sales team. By the end of my online pricing review, I had 4 different sales folks reaching out. Also, there are odd hard coded financing term lengths like 27 months but not 36 months for the payment calculator in the finance section. First world problems. After being a diehard Honda enthusiast for the last 26 years, I decided to change it up with Mazda. I love my new CX-5 and the amazing value it brings compared to the competition! I'm stoked about the level of performance and luxury it has. Mazda, please don't change that in future models. More

by HarmonJA Verified Customer Verified Customer

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From beginning to end nothing but professionalism and kindness from every person we dealt with kindness from every person we dealt with More

by tammywright1975 Verified Customer Verified Customer

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