Joseph Mistretta
Joseph Mistretta at Sarant Cadillac

Joseph Mistretta | Page 85

Service Director

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

4.7
1,140 Reviews

Joe has been with Sarant Cadillac since 1997. Joe has recently been promoted to Service Director! He has acquired quite the customer base and his customers love him! Joe does all he can keep his customers informed and to makes sure their service experience is a positive one. Joe thoroughly enjoys the relationships he has built here at Sarant Cadillac over the years.

4.7

1,140 Reviews

Write a Review

Dealership Experience

29 yrs, 1 mo

Industry Experience

47 yrs, 1 mo

Specialties & Trainings

Cadillac Certified

1140 Reviews of Joseph Mistretta

July 26, 2019

Dealership Rating
Employee Rating

Great dealership Sarant Cadillac is a very organized dealership Friendly and knowledgeable sales manager and Service Manager. My experience in purchasing a new 2019 More

by Cigar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno, Elias Torres

Jul 30, 2019

Sarant Cadillac responded

Thank you for the positive review! We love hearing that you had a great experience with us and our Managers. We hope you enjoy your new XT5!

July 24, 2019

Dealership Rating
Employee Rating

EXCEPTIONAL THE ABSOLUTE BEST DEALERSHIP I'VE EVER DEALT WITH. MY SALESMAN, JOHN NASSOUR, MADE MY EXPERIENCE EXCEPTIONALLY GOOD, HE LEFT NO QUESTION UNANSWERED AN More

by GIGUY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 24, 2019

Sarant Cadillac responded

Wow! This is the type of experience we like to hear about! Sarant Cadillac is dedicated to customer service; we focus on the individual and are always here to help anyone who walks through our doors. Your compliments will be passed to John. Thank you for the great review, and if you need anything in the future, be sure to call Sarant Cadillac!

July 20, 2019

Dealership Rating
Employee Rating

Service As always your Staff are on point when it comes to there Costumer they are well prepared when I come IN with my Vehicle they are very Courtesy More

by MIDGETTJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 23, 2019

Sarant Cadillac responded

Thank you for the great review! It is always nice to hear from a satisfied customer. Be sure to give us a call if you have any additional automotive needs!

July 18, 2019

Dealership Rating
Employee Rating

Repair Again this is why they are a great dealership after working on my car trying to find the problem it turns out it wasn’t my car it was my cellphone bro More

by Louie23073
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 22, 2019

Sarant Cadillac responded

Thanks for the 5 star review! We are happy to hear Joe was able to help pinpoint the root of your problem. Please let us know how we can help you again in the future!

June 29, 2019

Dealership Rating
Employee Rating

Sarant service This has been one of the best dealerships that I’ve dealt with Joseph Mistretta does a great job with keeping me informed about my car I’ve been buyin More

by Louie23073
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 01, 2019

Sarant Cadillac responded

Thank you for your review! We are glad that Joseph was able to provide such excellent service and we look forward to seeing you again soon!

June 28, 2019

Dealership Rating
Employee Rating

Disappointed after 7years After warranty expired costly repairs ,with under 60,000 miles,wasn’t told about rusting until after 7 years loyal customer?,not really sure if vehicl More

by BKBLUE912
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jul 02, 2019

Sarant Cadillac responded

Thank you for sharing your experience with us. Customer Satisfaction is our top priority and we never want you to leave our dealership unhappy. We would like to hear more about your visit so we can handle your situation internally. If you would, please call our Customer Relations Manager, Heidi McGough at 516-293-5000 at your convenience. Thank you again and we look forward to speaking with you.

June 25, 2019

Dealership Rating
Employee Rating

Best service for the Best cars I showed up yesterday for a routine oil change and tire rotation on my 2018 Cadillac XT5. I did not have an appointment yet they took me right in. T More

by JSCS65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill McCardle, Maurice Pereira

Jun 26, 2019

Sarant Cadillac responded

Thank you for your review and feedback! We appreciate your loyalty and are proud that our sales team and service department continue to meet your standards. We look forward to seeing you again for your next service appointment.

June 21, 2019

Dealership Rating
Employee Rating

There is no other place to purchase a Cadillac Been a customer since the 90's....why go elsewhere when the customer service is Number 1....service department has always been the very best... More

by c21kin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno , Bill McCardle, Maurice Pereira

Jun 24, 2019

Sarant Cadillac responded

Thank you so much for your review and feedback! We couldn't be happier to hear that you had such a great visit and have been a loyal customer for so long! We appreciate your business and look forward to seeing you again!

June 18, 2019

Dealership Rating
Employee Rating

The Best Cadillac dealer , PERIOD !!! I recently purchased a new CT6 from Sarant. I can only say great things regarding my purchase. I recently brought my car in for service. What makes Sa More

by reded427
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill McCardle

Jun 20, 2019

Sarant Cadillac responded

Congratulations on your new CT6! We are so glad your experience was positive. Sarant Cadillac greatly values customer service and we are happy that Joe and Bill made your time at our dealership memorable. We hope to see you back at Sarant Cadillac!

June 17, 2019

Dealership Rating
Employee Rating

Amazing Service Dept. Service Department is Fantastic ! I am Always Warmly Greeted by Joseph Mistretta and he patiently listens to what I need done. He takes FanTastic More

by dbalboa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John F. Nassour, Sr. , No

Jun 19, 2019

Sarant Cadillac responded

Thank you so much for the wonderful rating! We're happy to hear that Joseph was so accommodating and helpful during your recent visit. We appreciate your business and look forward to seeing you again!

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