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Joseph Diaz
8 Reviews
Dealership Experience
6 mos
Industry Experience
6 mos
Languages Spoken
Spanish
8 Reviews
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8 Reviews of Joseph Diaz
June 11, 2025
Mario Garcia is very unprofessional and single handedly lost not only a new customer, but an existing customer. We wanted to lease a car for my daughter, who just graduated with a doctorate degree and lost not only a new customer, but an existing customer. We wanted to lease a car for my daughter, who just graduated with a doctorate degree and has accepted a very high paying job. She also has very good credit. She was told that I needed to co-sign on the lease as she doesn’t have established credit. I submitted the application, and received several notices on inquires on my credit almost immediately. Several hours later, we went to the dealership and met with Mr. Garcia to pick up the car. It was at that point that he told me that my co-sign was denied, due to already financing 2 other cars. He then tried to upsell us on a more expensive lease, about 33% more than our original deal. My daughter and I asked him several times when he knew I was denied, and he evaded the question. I believe this was a classic bait and switch. I think Mr. Garcia thought as long as he got us in the door, our emotions would take over and we would accept the more expensive option. We had seriously considered a comparable Mazda model, but ultimately went with the Honda. During this ordeal, I told my daughter that I’d this deal falls through, we could always go back to Mazda. I don’t think Mr. Garcia appreciated this. When we declined the deal, Mr Garcia suggested that we have my wife co-sign. I said that I was concerned that she would apply, only to come back here again to find out she was denied. Mr Garcia then became extremely unprofessional. He said, “what, are you blaming me for this?” I replied that I didn’t appreciate it that he knew I was denied, yet he had us come in anyway. If there was a problem with my credit, then I should have been notified earlier, and have the opportunity to work it out on my own. Mr. Garcia then stood up, called in a coworker, and told him to get us out of here. They want to go to Mazda anyway. I feel this was a breach of contract. We ended the deal and will look at other options. If we do decide on the Honda, it certainly won’t be at Millennium. If Millennium can hire someone like Mr. Garcia, I really have no faith in that dealership. More
by mmuntz516
Other Employees Tagged: Mario Garcia
Verified CustomerJune 02, 2025
At this dealership I found the staff to be nice, helpful and easy to work with. They went above and beyond to help me through the process, answered my questions and addressed my concerns. I left the dealers and easy to work with. They went above and beyond to help me through the process, answered my questions and addressed my concerns. I left the dealership with peace of mind and with my new car!! More
by hellen_duran
Other Employees Tagged: Mario Garcia, Casmil Abreu
May 31, 2025
Joseph was very helpful kind and helped us with the right decision. Excellent place and good price decision. Excellent place and good price More
by RIYA.ALIAS1314
Other Employees Tagged: Warrell Wilson, Jose Abreu
May 22, 2025
Great customer service. The process went smoothly and we got the car we walked in for. The process went smoothly and we got the car we walked in for. More
by cmitrotasios
Other Employees Tagged: Mikko Sims
May 18, 2025
THEY GIVE GOOD DEALS TO THERE CUSTOMERS & felt comfortable with the atmosphere thanks to the dealer guy who helped me to get the car comfortable with the atmosphere thanks to the dealer guy who helped me to get the car More
by Mandeep22deep
Other Employees Tagged: Haresh Nainani
May 09, 2025
Exceptional service, attentive, very knowledgeable of cars interested in. Joseph Diaz was very helpful & kind cars interested in. Joseph Diaz was very helpful & kind More
by feltencarol
Other Employees Tagged: Mario Garcia
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