Joseph Castera
Joseph Castera at Dana Ford Lincoln

Joseph Castera

service advisor

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

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4.8
426 Reviews
4.8

426 Reviews

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426 Reviews of Joseph Castera

March 29, 2026

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Employee Rating

Always very helpful, informative, responsive, and patient. When delving with Joe or any other service advisor at Dana, I know that I’m in good hands and everything will go very smooth More

by Aslan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 25, 2026

Dealership Rating
Employee Rating

Very helpful and knowledgeable. John, addressed all of my concerns and took care of everything. Great job! More

by gheraldi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 23, 2026

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Employee Rating

Joseph at the service center was incredibly helpful from start to finish. He made the entire process smooth and stress-free, getting my Ford EcoSport back on the road quickly and efficiently. He was profess More

by bradysmom3205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Collin Romer

March 22, 2026

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Employee Rating

Service was excellent took care of my car and out the door .Joe the service manager was very helpful More

by SILVERLAKEPLUMBINGHEAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 20, 2026

Dealership Rating
Employee Rating

My experience was very smooth. All Ford employees that I dealt with were excellent. Leasing a car from Ford Dana was very quick and efficient. More

by Lynneparisi53
Recommend Dealer
Yes

Other Employees Tagged: Joseph Castera

March 16, 2026

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Employee Rating

We always have a very pleasant experience at Dana every time we come in Joe is the best More

by mpbarbaro
Recommend Dealer
Yes

Other Employees Tagged: Joseph Castera

March 16, 2026

Dealership Rating
Employee Rating

We always have a very pleasant experience at Dana every time we come in Joe is the best More

by mpbarbaro
Recommend Dealer
Yes

Other Employees Tagged: Joseph Castera

March 15, 2026

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Employee Rating

Fast appointments and Joseph answers all our questions Love the cappuccino Machine while we wait and It's great that we don't have to wait to long for service More

by rymas001
Recommend Dealer
Yes

Other Employees Tagged: Joseph Castera

March 15, 2026

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Employee Rating

Very polite people and very professional Also They took me in without appointment ?? Amazing More

by Don
Recommend Dealer
Yes

Other Employees Tagged: Joseph Castera

March 14, 2026

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Employee Rating

Amazing customer service, will always be a Dana customer! Amazing customer service, will always be a Dana customer! The staff is very accommodating and kind to the client. More

by naelias80
Recommend Dealer
Yes

Other Employees Tagged: Joseph Castera

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