Joseph Cassello
Joseph Cassello at Oak Lawn Toyota

Joseph Cassello | Page 60

Assistant Service Manager

Oak Lawn Toyota

4320 W 95th St
Oak Lawn, IL 60453

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4.9
698 Reviews

Dealership Experience

7 yrs, 5 mos

4.9

698 Reviews

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698 Reviews of Joseph Cassello

December 06, 2020

Dealership Rating
Employee Rating

My visit at Oaklawn Toyota was very good. everyone was polite and my service went well. I even visited the dealer that sold me my Corolla. Thank you Oaklawn Toyota and Happy Holidays More

by DCOOLEY5130
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Barrix, Frank Nash

Dec 07, 2020

Oak Lawn Toyota responded

Hello, Thank you so much for your kind words regarding your recent service experience, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

December 04, 2020

Dealership Rating
Employee Rating

Wonderful prices and great service! They staff was very accommodating and were taking the needed pandemic pro cautions. Will be coming back for all my car care needs More

by jay.sanni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 06, 2020

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again. Juan Vazquez, Service Manager

December 04, 2020

Dealership Rating
Employee Rating

I highly recommend Toyota on 95th in Oak Lawn for your auto repairs. The staff is friendly and professional. They make recommendations for your car. More

by Rmitchell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 06, 2020

Oak Lawn Toyota responded

Thank you! We appreciate your business and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

December 04, 2020

Dealership Rating
Employee Rating

I've been to other Toyota dealerships and this one ranks up with the good ones. I had no problem getting scheduled service. I like that. More

by Irvingheidt
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 04, 2020

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

December 04, 2020

Dealership Rating
Employee Rating

I called the OakLawn dealer & was able to schedule an appt the next day . My Rav 4 was due for maintenance of oil change & tire rotation plus inspect fluid levels . 20,000 mile check- up. Joe from ser More

by SHELLBELL1017
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Dec 04, 2020

Oak Lawn Toyota responded

Thank you so much for your kind words and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

December 03, 2020

Dealership Rating
Employee Rating

The service department is outstanding. They are courteous and professional and regarding my appointment it was done within the timeframe they said it be compmeted More

by SDENTZMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Stadler

Dec 04, 2020

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

December 03, 2020

Dealership Rating
Employee Rating

Oak Lawn Toyota takes care of our 3 Toyotas. Joe Does a great job of explaining the issues found and the costs. Highly recommend them! More

by miket1776
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Dec 04, 2020

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Joe We look forward to working with you again. Juan Vazquez, Service Manager

November 25, 2020

Dealership Rating
Employee Rating

Dan Schnur and the whole team are top notch. Good, honest work done quickly and correctly. This is where I recommend people to come. Congratulations and happy Thanksgiving. More

by Sarahteeling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Elvidge , Patryk Kilch, Daniel Schnur

Nov 29, 2020

Oak Lawn Toyota responded

Thank you, Sarah, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dan and our team met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

November 21, 2020

Dealership Rating
Employee Rating

Great job... truck was fixed and done on time. Look forward to coming back to have my truck serviced again on the future. Thank you! More

by Marcosoriano24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sal Gaeta , Patryk Kilch

Nov 22, 2020

Oak Lawn Toyota responded

Marco, Thank you for taking the time to share your thoughts on working with Joseph and our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

November 20, 2020

Dealership Rating
Employee Rating

Excellent service. Very professional, honest and friendly staff. Reasonable price. Efficient service. Practice social distancing and required face mask in and out of the office. More

by Roger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Vazquez, Keith Stadler, Sal Gaeta , Patryk Kilch

Nov 22, 2020

Oak Lawn Toyota responded

Roger, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Joseph, Sal, and our team, and we look forward to working with you again. Juan Vazquez, Service Manager

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