Joseph Cassello | Page 52
Assistant Service Manager
Oak Lawn Toyota
4320 W 95th St
Oak Lawn, IL 60453
Dealership Experience
7 yrs, 5 mos
698 Reviews
Write a Review698 Reviews of Joseph Cassello
May 14, 2021
Quick, efficient, and friendly service. My technician kept me informed during the appointment. I'll be back for the next required service. The facility was clean and everyone kept their distance. Thank kept me informed during the appointment. I'll be back for the next required service. The facility was clean and everyone kept their distance. Thanks! More
May 13, 2021
Service was ok nothing special,,No offers no recommendations ,this service was a simple oil change , average service , presentation bland , not bad but nothing special to earn excellent rating recommendations ,this service was a simple oil change , average service , presentation bland , not bad but nothing special to earn excellent rating More
Other Employees Tagged: Juan Vazquez, Keith Stadler, Sal Gaeta , Patryk Kilch, Frank Nash, Daniel Schnur
May 12, 2021
I have brought my cars to independent garages but when I want it to be done correctly & honestly, I bring my cars to Oak Lawn Toyota. I thank them for their wisdom and am confident of their inspections. T want it to be done correctly & honestly, I bring my cars to Oak Lawn Toyota. I thank them for their wisdom and am confident of their inspections. Thank you Oak Lawn Toyota. More
Other Employees Tagged: Keith Stadler , Daniel Schnur
May 07, 2021
The service department is great Always able to give The service department is great Always able to give advice,on what part can wait ,and what is needed.Will let you know if you drive you can cost mor The service department is great Always able to give advice,on what part can wait ,and what is needed.Will let you know if you drive you can cost more damage. Always looking out for my safety. More
Other Employees Tagged: Steve Barrix, Frank Nash
May 06, 2021
The service dept was very friendly & courteous. I was taken care of in a timely fashion , however when I got home found out they only fixed one side of the car . I had clips missing from both sides of my taken care of in a timely fashion , however when I got home found out they only fixed one side of the car . I had clips missing from both sides of my cars body in front & I forgot to check to see if both sides were fastened together in the front end of the car but one side wasn’t done so it’s still needs to be done other than that the service was good . I m mad at myself for not checking . Thank you More
May 03, 2021
Always have great experience at oak lawn Toyota. This time was a service call. Everything went as expected. On time and no surprises. Very courteous and friendly staff. time was a service call. Everything went as expected. On time and no surprises. Very courteous and friendly staff. More
May 02, 2021
I wasn’t there. My sister in law took my care in. I don’t know who helped her. Only thing that I can say is that wait time is long. Service person applied a coupon which helped. No complaints. know who helped her. Only thing that I can say is that wait time is long. Service person applied a coupon which helped. No complaints. More
May 01, 2021
The Service Dept. is why I will only buy my next new car from this dealership. That plus our great salesperson Bob Spee. We trust Toyota's service recommendations which if followed, increases the life of from this dealership. That plus our great salesperson Bob Spee. We trust Toyota's service recommendations which if followed, increases the life of the car. More
Other Employees Tagged: Bob Spee, Juan Vazquez, Keith Stadler, Sal Gaeta , Brian Hahn, porter.
May 01, 2021
Needs a little improvement on service time. My appointment was 0730 didn't leave until 0930 just for oil change. Got a little late for work. appointment was 0730 didn't leave until 0930 just for oil change. Got a little late for work. More
Other Employees Tagged: Juan Vazquez, Keith Stadler, Sal Gaeta , Patryk Kilch, Frank Nash, Daniel Schnur

