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Joseph Cassello

Overview Reviews (698) Inventory (99)

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Joseph Cassello

Joseph Cassello | Page 39

Assistant Service Manager

Oak Lawn Toyota

4320 W 95th St
Oak Lawn, IL 60453

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4.9

698 Reviews

Overview Reviews (698) Inventory (99)

Dealership Experience

7 yrs, 5 mos

4.9

698 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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698 Reviews of Joseph Cassello

October 20, 2021

Dealership Rating

Employee Rating

Very professional and polite; kept me informed about the progress and cost, also very knowledgeable. progress and cost, also very knowledgeable. More

by ketchumc113

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Oct 20, 2021 -

Oak Lawn Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

October 20, 2021

Dealership Rating

Employee Rating

Excellent service. Very polite and helpful. Shared helpful knowledge about my car per their experiences with the same model. This was my first visit to this new dealership. I was worried because my la helpful knowledge about my car per their experiences with the same model. This was my first visit to this new dealership. I was worried because my last Toyota dealership was very fantastic. These guys made me feel right at home. Thanks. More

by Kyle

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Daniel Schnur, The guy that moves the car around the lot was super nice too.

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Oct 20, 2021 -

Oak Lawn Toyota responded

Thank you for the kind words for our service department, Kyle! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

October 19, 2021

Dealership Rating

Employee Rating

They where swift honest and and have addressed all the issues promptly and got us the vechile back quickly. issues promptly and got us the vechile back quickly. More

by SNACKABELLI

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Oct 19, 2021 -

Oak Lawn Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

October 19, 2021

Dealership Rating

Employee Rating

Staff courteous from the point of driving in to the time of leaving. Every single person!!! of leaving. Every single person!!! More

by Sheila

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Juan Vazquez, Keith Stadler, Sal Gaeta, Vickie Benson , Frank Nash, Daniel Schnur

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Oct 19, 2021 -

Oak Lawn Toyota responded

Shelia, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

October 17, 2021

Dealership Rating

Employee Rating

It was convenient to schedule service, work was promptly and professionally done, communication was excellent. and professionally done, communication was excellent. More

by Camry hybrid fan

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Oct 18, 2021 -

Oak Lawn Toyota responded

We appreciate your business and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

October 17, 2021

Dealership Rating

Employee Rating

Very professional and friendly service. 10 stars if possible to rate. I will go back again! possible to rate. I will go back again! More

by gusriosmedia

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Sal Gaeta, Vickie Benson

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Oct 18, 2021 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

October 17, 2021

Dealership Rating

Employee Rating

excellent service very courteous always very happy service dept. been coming here since i got the car in 2008 service dept. been coming here since i got the car in 2008 More

by JBOJANGLES

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Oct 18, 2021 -

Oak Lawn Toyota responded

Thank you for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

October 15, 2021

Dealership Rating

Employee Rating

Done quickly and I was kept up to date on progress very friendly and helpful. friendly and helpful. More

by jdaguiar5

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Bob Spee

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Oct 16, 2021 -

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

October 15, 2021

Dealership Rating

Great service great personal at Oak Lawn Toyota. I wouldn’t go to any other dealership. wouldn’t go to any other dealership. More

by wrc1

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: John Carnivele, Steve Hertogs, Elizabeth Colosimo Phelps, Juan Vazquez , Mark Girlich

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Oct 16, 2021 -

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

October 14, 2021

Dealership Rating

Service was wonderful. I really appreciated the care and attention. Sorry I did not get advisor's name. The young man who took my car was beyond nice, the porter maybe. He is always kind. attention. Sorry I did not get advisor's name. The young man who took my car was beyond nice, the porter maybe. He is always kind. More

by MPERRYMAN123

Verified Customer

Friendliness

Recommend Dealer

Yes

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Oct 14, 2021 -

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

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