Joseph Carr

I am only giving one star because the service I had has been subpar. I have been transferred to multiple sales reps and they either don't know what they're doing, or don't want to help out unless it makes been subpar. I have been transferred to multiple sales reps and they either don't know what they're doing, or don't want to help out unless it makes their pockets bigger. It's sad, I bought TWO expensive vehicles from them. Ioniq 5n and the ioniq 6. Both 60k and 70k cars. I came back to work another deal but they act like they dont even remember me. I figured I'd get like a loyalty discount for being a returning customer but no. I brought them a customer who also bought an ioniq 5n and I never got my referral money for that. Even after calling still never received it. They want to low ball me on my car but then they will turn around a sell it for 15k more than I would get. They come back to you with a number they just throw at you and expect you to jump on the so called deal. I was trying to get a deal with my ioniq 6 and was told they did the best they can do. I opted out of getting the gap Insurance because it would have raised my monthly payment higher. But weeks later I get a call saying they did me a favor and added gap Insurance without rasing my monthly....how can you do that unless something shady is going on. If that's the case why not do that all the time? It didn't raise my monthly but it tacked on like 4k to my end balance. I didn't ask for it yet they put it the deal without asking me first and had it finalized. Now I'm stuck with a car more expensive then I initially signed for. I kept trying to call back and work a deal but get ghosted. Both cars I bought BRAND NEW also came with damage that they refused to fix or refund me for. All they did was spend a lousy $200 for my windows to get tinted, Both cars I bought BRAND NEW also came with damage that they refused to fix or refund me for. All they did was spend a lousy $200 for my windows to get tinted, Both times. All this to say today they lost a customer. I will not recommend any of my friends to go there either. Since all they care about is making their pockets bigger..what a shame. More

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Both JoSeph and Mary were very helpful. Previously, we had a hard time at the dealership, but this time was absolutely amazing. Previously, we had a hard time at the dealership, but this time was absolutely amazing. More

by THIRDGENSEABORNS Verified Customer Verified Customer

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This is our second car from the dealership thank you very much I will continue to buy there again if the good Lord’s willing much I will continue to buy there again if the good Lord’s willing More

by ROSEINCOLORADO1 Verified Customer Verified Customer

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Very helpful and informative. Would highly recommend this dealership to anyone I know and in search of a car Would highly recommend this dealership to anyone I know and in search of a car More

by LEIGHCEEMONIZ13 Verified Customer Verified Customer

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Showroom was a bit crowded, but very clean. Isabella's desk had a lot of bright sunlight for customers they are in the afternoon. Not just sunlight glare. Finance guy was organized I guess that Isabella's desk had a lot of bright sunlight for customers they are in the afternoon. Not just sunlight glare. Finance guy was organized I guess that was Luis. I believe I got when I came for, a great car. More

by valerie.senger Verified Customer Verified Customer

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Have not received car as of today April 29, but would like to comment on assistance from two people that I’ve been working with. First is Joseph Carr second is Austin Hambelton. In both cases, the two ge like to comment on assistance from two people that I’ve been working with. First is Joseph Carr second is Austin Hambelton. In both cases, the two gentlemen did an excellent job and I want to complement them on their effort thus far. We still have paperwork to complete in that I live in Austin, Texas, and we are executing the sale on a remote basis. If you have thoughts or questions, please don’t hesitate to contact me with regard to the two individuals described above, and I would be happy to help. Thank you. More

by Pculig Verified Customer Verified Customer

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Ryan, Joseph and Mary were wonderful in assisting me in leading my new palisade. Thank you GM Steve for giving me a great deal. Love this dealership leading my new palisade. Thank you GM Steve for giving me a great deal. Love this dealership More

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Ryan and Joseph, the absolute best. Thank you for your time, personality and effort in getting me the best deal possible. Thank you for your time, personality and effort in getting me the best deal possible. More

by Sagittarius BossMom Verified Customer Verified Customer

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My sales men was very nice and the facility was clean, though a little cramped for getting around display cars. though a little cramped for getting around display cars. More

by bailey Verified Customer Verified Customer

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Thanks for the amazing and easy experience! It was a joy getting to work with everyone who was involved! Joseph, Julianna, Mary, Kevin and Paul were all nothing short of stellar and I will defi It was a joy getting to work with everyone who was involved! Joseph, Julianna, Mary, Kevin and Paul were all nothing short of stellar and I will definitely be back when it’s time for a new vehicle!! Thanks again guys! 😁 More

by aandc5280 Verified Customer Verified Customer

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