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Jose Palomares

Overview Reviews (36) Inventory (345)

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Jose Palomares

Sales Professional

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

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4.8

36 Reviews

Overview Reviews (36) Inventory (345)

4.8

36 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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36 Reviews of Jose Palomares

August 01, 2025

Dealership Rating

Employee Rating

I had an excellent experience with the service department at Family Hyundai. From the moment I arrived, JoAna was friendly, professional, and attentive. They took the time to explain everything clearly and m at Family Hyundai. From the moment I arrived, JoAna was friendly, professional, and attentive. They took the time to explain everything clearly and made sure I understood what my vehicle needed without any pressure. More

by joselozano26

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: JoAna

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Aug 01, 2025 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

June 09, 2025

Dealership Rating

Employee Rating

Jo Ana Gonzalez is excellent! She is a delight to work with! Never talked to a tech!! She is a delight to work with! Never talked to a tech!! More

by laney302

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jo Ana Gonzalez 5 stars

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Jun 09, 2025 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

June 06, 2025

Dealership Rating

Employee Rating

Great customer service. Jose was awesome very professional and explained and everything well. Highly appreciated Jose was awesome very professional and explained and everything well. Highly appreciated More

by NABIFIDAA

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Maverick Watson

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Jun 06, 2025 -

Family Hyundai responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Family Hyundai are glad to have you as a customer.

April 21, 2025

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Employee Rating

Buying my new car at Family Hyundai was a great experience! Staff was excellent both friendly and professional people! experience! Staff was excellent both friendly and professional people! More

by SUZANNE.RIZZO63

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kim DeVries , Mike from finance

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Apr 21, 2025 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 13, 2025

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Employee Rating

Dealership is very reliable and dependable . Customer service was on point when I took my vehicle to service. Customer service was on point when I took my vehicle to service. More

by shastah2trycks

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 13, 2025 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 29, 2025

Dealership Rating

Employee Rating

The salesman was good. Everything else was kind of a turn off. The manager and finance guy were extremely pushy and contradictory to one another. One guy says the car is go Everything else was kind of a turn off. The manager and finance guy were extremely pushy and contradictory to one another. One guy says the car is gonna last for 300k miles while the other is saying oh you need this cause the car isn’t reliable. More

by CONLIN.KYLE

Verified Customer

Sales Price Transparency

Recommend Dealer

Yes

Other Employees Tagged: Al Pellizzeri, Maverick Watson

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Mar 30, 2025 -

Family Hyundai responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

March 27, 2025

Dealership Rating

Employee Rating

Honest personable and friendly environment. Experience is acceptable if you know how to negotiate a deal. Experience is acceptable if you know how to negotiate a deal. More

by JovonC

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Mar 27, 2025 -

Family Hyundai responded

March 21, 2025

Dealership Rating

Employee Rating

Easy to communicate with and quick replies. Easy scheduling for maintenance. Very friendly staff and clean facility. Easy scheduling for maintenance. Very friendly staff and clean facility. More

by AMANDAC

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jason Lechowicz, Kim DeVries

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Mar 24, 2025 -

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

March 12, 2025

Dealership Rating

Employee Rating

The service was under what time they told me it would be. Communication was top notch. Job well done!!!! Communication was top notch. Job well done!!!! More

by CPETRIE

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Mar 12, 2025 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

February 15, 2025

Dealership Rating

Employee Rating

This was our second time buying a vehicle at this dealership. Jose was our salesperson this time and he was accommodating and mindful in guiding us through the process of trading in. My family was ve dealership. Jose was our salesperson this time and he was accommodating and mindful in guiding us through the process of trading in. My family was very happy with the outcome and service. He has been very prompt in answering any questions after purchasing the vehicle. I recommend this business. More

by DEAROSONDI

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Feb 16, 2025 -

Family Hyundai responded

Thank you for sharing your experience with us! We're happy to hear it went well with Jose and truly appreciate your feedback.

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Jose Palomares

Sales Professional

Family Hyundai

36 Reviews of Jose Palomares

Dealership Inventory (345 Vehicles)

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