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Jose Espejo
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Jose Espejo | Page 16
Service Advisor
Volvo Cars Silver Spring
3121 Automobile Blvd
Silver Spring, MD 20904
162 Reviews
Dealership Experience
24 yrs, 10 mos
Industry Experience
29 yrs, 5 mos
Languages Spoken
English
Spanish
162 Reviews
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162 Reviews of Jose Espejo
May 21, 2018
Unplanned need for servicing of leaky windshield. I was driving on a road trip far from home, when, all of a sudden, it seemed to be raining in my car! I was driving in a big rainstorm and water was I was driving on a road trip far from home, when, all of a sudden, it seemed to be raining in my car! I was driving in a big rainstorm and water was coming down from the ceiling console. Besides being worried about having water coming into my car, I also was worried about all of the electrical connections that are housed in the ceiling panel. I ended up going to Herb Gordon Volvo in Silver Spring, MD, to see if something could be done to solve the problem. It was determined that the windshield had a leak. Right away, Mr. Espejo called someone who does that kind of repair, asking him to come down to the dealership ASAP. All in, I was at the dealership less than two hours, and the job cost what Mr. Espejo had accurately estimated it would. Everyone at this Volvo dealership was exceptionally kind, efficient, and knowledgeable. I felt fortunate to be in the very capable hands of Mr. Espejo. More
by Castle
Helpful 
May 18, 2018
Awesome service I have taken my previous and curent Volvo to Jose for the last 10 years, and I will always return to him for service and to the dealership. Very knowl I have taken my previous and curent Volvo to Jose for the last 10 years, and I will always return to him for service and to the dealership. Very knowledgeable, friendly, always willing to help and delivering outstanding quality work in a timely manner at fair price. I am a very happy customer of this dealership! More
by Car123
May 11, 2018
Great experience My advisor Jose is super good and nice. He made sure things got fixed that I had forgotten to mention. I strongly recommend this dealership service My advisor Jose is super good and nice. He made sure things got fixed that I had forgotten to mention. I strongly recommend this dealership service department. More
by Sicalitos
May 10, 2018
Thank you for great service Mr. Jose Espejo was excellent in listening to my vehicle concerns and guided me to effective solutions. His custmer service approach gave confidence Mr. Jose Espejo was excellent in listening to my vehicle concerns and guided me to effective solutions. His custmer service approach gave confidence on the services needed and provided. Thank you Jose. More
by Panos
Other Employees Tagged: Dana Axtell
May 10, 2018
Purchase process was simple and easy Originally worked with another Volvo dealer, had a bad experience and decided to check Volvo Silver Spring’s website for the XC60 my wife and I were i Originally worked with another Volvo dealer, had a bad experience and decided to check Volvo Silver Spring’s website for the XC60 my wife and I were interested in purchasing. You had one in inventory, a called and spoke to Mike Ahlas, he gave me a fair price over the phone and I agreed to the price over the phone. Amazingly simple! More
by Sjalbo
Other Employees Tagged: Noah Greaney , Mike Ahlas, Dana Axtell, Ed Sarecky, Salesperson Bryan Diaz
May 05, 2018
Great Service - Great Team Very professional team. Top notch trustworthy service department! Highly recommend Herb Gordon Volvo to anyone looking to buy a quality vehicle with q Very professional team. Top notch trustworthy service department! Highly recommend Herb Gordon Volvo to anyone looking to buy a quality vehicle with quality service. Keep up the good work! More
by Loyal Volvo
Other Employees Tagged: Andy Sandler
May 04, 2018
Service My experience with Herb Gordon was overall great. Their service advisor Jose was courteous, took the time to explain what was being done to the car an My experience with Herb Gordon was overall great. Their service advisor Jose was courteous, took the time to explain what was being done to the car and delivered the car quickly. More
by Sifuenaa
May 03, 2018
Great experience as usual We have been taking our cars here for about 18 years. For various reasons (mainly because they have moved on to other jobs) we have had 5 different s We have been taking our cars here for about 18 years. For various reasons (mainly because they have moved on to other jobs) we have had 5 different service writers here. Jose is the best service writer we have had here or at other dealers. No complaints at all! More
by GaryE
April 25, 2018
Awesome Great service every time. Jose called about our tires and best cost option to replace. Explained issue with sensors and weather. Thanks for being on t Great service every time. Jose called about our tires and best cost option to replace. Explained issue with sensors and weather. Thanks for being on top of everything with all six Volvo’s purchased from Herb Gordon. More
by Sgmike
Other Employees Tagged: Peter Larson, Joe Devlin
April 12, 2018
Keeps me rolling! I bought my certified pre-owned car 7 years ago, when it was a year-old service loaner. Now I have 170,000 miles on it, and it runs like new. Neve I bought my certified pre-owned car 7 years ago, when it was a year-old service loaner. Now I have 170,000 miles on it, and it runs like new. Never any problems. Herb Gordon Volvo’s Jose Espejo’s crew has taken care of it, noticing issues before, before they became problems. In these 7 years, I’ve always been treated like a valued customer. You know that’s unusual. More
by SCD
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