Jose Castaneda | Page 2

The dealership was a good experience overall. Connor was responsive, informative, and pleasant to work with. Mindy did follow up to see how things were going with the car. Jose Castaneda is app Connor was responsive, informative, and pleasant to work with. Mindy did follow up to see how things were going with the car. Jose Castaneda is apparently a very busy man. He did good at the paperwork, explaining all the sale documents and going over warranty protection plans. However, questions always come up after you leave. I made several phone calls to Jose to get some clarification on a couple of items, and finally sent him an e-mail with my questions. It has been 16 days since I sent the e-mail. No response. Just fact. I could have easily given the dealership a five star with simply five minutes of Jose answering the e-mail or calling me. More

by YOUNTDJ Verified Customer Verified Customer

Report | Print

I love that I can schedule service or just walk in. Either way I get fast service. I’m kept informed of progress. I get a full evaluation of my vehicle’s condition. Either way I get fast service. I’m kept informed of progress. I get a full evaluation of my vehicle’s condition. More

by kkaybodin Verified Customer Verified Customer

Report | Print

We love this dealership. We have purchased 6 cars from over the years. If we were to purchase another it would be from them. They are always friendly and helpful. They make u We have purchased 6 cars from over the years. If we were to purchase another it would be from them. They are always friendly and helpful. They make us feel like we are family. More

by kkaybodin Verified Customer Verified Customer

Report | Print

Our sales agent was Ben. Very professional and knowledgeable .A pleasant buying experience. It was nice to have the vehicle serviced, clean and full of gas. Very professional and knowledgeable .A pleasant buying experience. It was nice to have the vehicle serviced, clean and full of gas. More

by JGMOSHEA Verified Customer Verified Customer

Report | Print

Dylan was easy to worked with and ensured that he had positive communication with me throughout the process. I appreciate the routine exchange of message since I've expressed genuine interest on purchasi positive communication with me throughout the process. I appreciate the routine exchange of message since I've expressed genuine interest on purchasing an Armada, though I've been busy and been gone due to work. Negotiation was fair and was pressure free which is always a plus. Jose Castaneda was very professional and respectful during the boring part of buying a car--finance and contracts. The paper work was ready for us by the time we got to his office. My only concern though is that it seems like he ghosted us after he got what he needed from us. There were some information that he wanted from that I promptly provided to him but unable to reciprocate when I needed something. The condition of the vehicle was less than ideal though for a new vehicle. There were a lot marring and scuffs on a brand new car, they may have been caused by rough handling when removing factory protection film. Remnants from the adhesive also tarnished the paint. Love the vehicle, but the new car experience was quickly dampened after my first car wash when it exposed all the imperfections on the paint. More

by kiko Verified Customer Verified Customer

Report | Print

I just bought a car from Yasha here in Aurora, and I couldn't be happier! Yasha made the entire process incredibly smooth and stress-free. He is professional, honest, and truly cares about finding the r couldn't be happier! Yasha made the entire process incredibly smooth and stress-free. He is professional, honest, and truly cares about finding the right fit for his customers. No pressure, just great service. If you're looking for a vehicle in Colorado, go see Yasha—you won't regret it! More

by MIRLAN Verified Customer Verified Customer

Report | Print

Ryaan was amazing and so was Jason for the buyback. Those are the two people I worked with. Worth driving down from Boulder because our Nissan dealer was not friendly or helpful at all. Those are the two people I worked with. Worth driving down from Boulder because our Nissan dealer was not friendly or helpful at all. More

by ERIKA.BLUM2 Verified Customer Verified Customer

Report | Print

Taher and everyone were great! Made the experience easy and exciting! It was the fastest car experience I have had! Made the experience easy and exciting! It was the fastest car experience I have had! More

by KRI9278 Verified Customer Verified Customer

Report | Print

Tynan’s gas be me a great deal with financing and was very flexible to meet my needs. They were overall terrific to work with and Genesis in particular was great!! very flexible to meet my needs. They were overall terrific to work with and Genesis in particular was great!! More

by EMILY.DROLL Verified Customer Verified Customer

Report | Print

Customer Service was great, they did everything they could to help me and get a car for my wife, thank you very mucho for your hard work they explained everything, people like that makes customers to ca could to help me and get a car for my wife, thank you very mucho for your hard work they explained everything, people like that makes customers to cameback i will go back in the future and get my second car, and thanks for giving me the oportunity to be your customer. THANKS BENJAMIN FOR BEING A GREAT WITH YOUR CUSTOMERS More

by GUDINO_W Verified Customer Verified Customer

Report | Print