Jose Buantello
Jose Buantello at Group 1 Toyota North Austin

Jose Buantello

Used car Internet Director

Group 1 Toyota North Austin

8400 Research Boulevard
Austin, TX 78758

Contact Me
4.7
117 Reviews

Dealership Experience

11 yrs

Industry Experience

12 yrs, 8 mos

Languages Spoken

English English

Spanish Spanish

4.7

117 Reviews

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117 Reviews of Jose Buantello

March 27, 2026

Dealership Rating
Employee Rating

Bad service when over for oil change and asked for them to air up all my tires and they said it would be 1:30 and took them 2 hours and did not air up my tires had too leave an pick kids bad service More

by Victormora917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 01, 2026

Group 1 Toyota North Austin responded

Dear Victoria, Thank you for sharing your experience, and we’re truly sorry for the inconvenience this caused. We understand how important your time is, especially when you have family obligations. While wait times can occasionally run longer than expected, we regret that your visit took longer than anticipated and that the tire pressure request was not completed. This does not reflect the level of service we aim to provide. We would appreciate the opportunity to make this right and address this directly. Please contact our service management team Josie Easter at 512-458-2222 X1355 or email Jeaster@group1auto.com, so we can follow up with you.

March 21, 2026

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Employee Rating

Great dealership…I would like a relocation. Lol it’s very difficult to get access for in and out… due to the location of the busy access of traffic..Great Teamwork of the staff🌟 More

by Denmark17s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2026

Group 1 Toyota North Austin responded

Thank you for your kind feedback and for recognizing our team’s efforts. We understand your concerns regarding accessibility and traffic in our location, and we appreciate you sharing this with us. We’re glad you had a positive experience overall and hope to continue providing great service during your future visits.

March 16, 2026

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Thanks so much, Phillip was really nice, professional and the whole staff took really good care of me! More

by Davidkreedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 17, 2026

Group 1 Toyota North Austin responded

Hello Davidkreedy, we're happy to hear you had such a positive experience with Phillip! Feel free to reach out to us if you need anything. Have a wonderful day.

February 07, 2026

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100 % recomendable es el mejor dealer de todo Austin se los recomiendo mucho a todos bien agradecido con la experiencia que vivo con ellos son los mejores gracias 💪🙏 por todo More

by Libielestradabanos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 11, 2026

Group 1 Toyota North Austin responded

Hola, nos esforzamos por lograr su satisfacción al 100% y nos alegra saber que tuvo una experiencia tan positiva en Toyota del Norte de Austin. Gracias por la recomendación y ¡que tenga un día increíble!

December 17, 2025

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I live in San Antonio but for the last couple of years, I've been purchasing my vehicles at Toyota and North Austin because the attention and service here is excellent. They also provide me with a rental c More

by gisiballet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dylan Palladino , Mohammed Merchant, Yadir from service

Dec 20, 2025

Group 1 Toyota North Austin responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 30, 2025

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Employee Rating

Joe understood what we wanted and helped us find it. Purchasing the vehicle was fast and easy. We would use Toyota of North Austin again. More

by Bruce
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 02, 2025

Group 1 Toyota North Austin responded

Hi Bruce, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

November 29, 2025

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Employee Rating

He was really helpful In guiding and providing the best advice for me as a first time buyer. More

by dmendez4906
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 30, 2025

Group 1 Toyota North Austin responded

Hi, we're happy you found our staff to be so supportive during your experience here at Toyota of North Austin. Until the next time we meet, take care!

November 22, 2025

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Employee Rating

Going in today I was very nervous getting my first car but Joe made the experience very calm and welcoming would definitely recommend Joe to any of my friends to get a new car More

by desiree_mendoza23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 27, 2025

Group 1 Toyota North Austin responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Toyota of North Austin. Thanks for the recommendation, and have an amazing day!

November 18, 2025

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Employee Rating

Called in needing a vehicle with 0 to limited amount down. Jo scheduled me a time to come in, started the application process right away. He asked what kind of car I wanted and I was able to leave with More

by Celia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Finance Manager-

Nov 20, 2025

Group 1 Toyota North Austin responded

Hello Celia, we're happy you found our staff to be so supportive during your experience here at Toyota of North Austin. We hope to be of service to you again in the future. Best wishes, Toyota of North Austin

October 31, 2025

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Employee Rating

I had the best first experience buying my car from Jose. He was very nice and communicated often with me to made sure I had everything I wanted for my new car. Overall I didn’t have any issues purchasing an More

by Yessi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 04, 2025

Group 1 Toyota North Austin responded

Yessi, thank you for your kind review; we are happy to pass along your comments to Jose here at Toyota of North Austin! Please don't hesitate to reach out if there's anything additional we can do for you.

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