Jorge Garcia | Page 4

Bad review incoming: so I bought a car from here on 26th January by trading in my old car which had an outstanding payment. It’s been >1 month and they haven’t yet paid the bank, I have been trying to call January by trading in my old car which had an outstanding payment. It’s been >1 month and they haven’t yet paid the bank, I have been trying to call them like twice everyday since 20th of February. My next payment date was 21st of February. I wanted to confirm it’s taken care of. They haven’t yet!!!! Reason 1 - apparently the 1st check was lost in transit. Reason 2 - it seems they have sent the check and looks like to a wrong address! I have been asking them to send me some details about the tracking info, but none given. Now I am being bombarded by calls from my bank saying they haven’t received payments, of course make sense. And the payoff amount is increased by $200 because the interest gets added everyday and I’m not sure they will pay that, cause guess what! I had signed on a dam document for the payoff amount. Looks like they have conveniently forgotten the payoff date!!! 1st time I have had to deal with such a thing! I have leased and bought cars at least 3-4 times and never have I faced this issue. Hopefully this review will help me get someone to work with More

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Great personable car reps. As a first time buyer, the staff was very patient in explaining and clarifying any questions I had. As a first time buyer, the staff was very patient in explaining and clarifying any questions I had. More

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The Management representative was pushy with the Lo-Jack system even though called the dealer ahead of time and was told that we did not need to purchase that system. system even though called the dealer ahead of time and was told that we did not need to purchase that system. More

by brianandbeth5 Verified Customer Verified Customer

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This dealership was very clean and people were very friendly. The cafe was a plus! friendly. The cafe was a plus! More

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From the moment we walked through the doors, we were met with helpful and knowledgeable team members. We are so glad we chose Norm Reeves to purchase from with helpful and knowledgeable team members. We are so glad we chose Norm Reeves to purchase from More

by Love my ride! Verified Customer Verified Customer

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Great service! Whether you’re buying a car or getting a maintenance check, everyone there always makes it so easy! Whether you’re buying a car or getting a maintenance check, everyone there always makes it so easy! More

by Luna65 Verified Customer Verified Customer

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Came to dealer with no previous contact. Immediately assigned a salesman and began buying process Immediately assigned a salesman and began buying process More

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Sales and Finance are kind and respectful, but Maintenance and Service could be more professional Maintenance and Service could be more professional More

by abdail.tafoya Verified Customer Verified Customer

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Easy transaction and fast service. Nume who is my sale person very helpful for me. suggest the right car for me. Nume who is my sale person very helpful for me. suggest the right car for me. More

by 6ird Verified Customer Verified Customer

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Service is amazing! ! Loving caring people that treat you with the upmost respect and appreciation ! Loving caring people that treat you with the upmost respect and appreciation More

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