Jordan Santos

I am always very satisfied with the service and the professionalism of the staff that helps me. Im grateful to have such a wonderful dealership that I know and trust! professionalism of the staff that helps me. Im grateful to have such a wonderful dealership that I know and trust! More

by CA.ROZA14 Verified Customer Verified Customer

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Tried to charge me for a free oil change, took over 4 hours to complete hours to complete More

by AJMARTIN1 Verified Customer Verified Customer

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I have received Excellent communication and welcoming personality I had a wonderful experience thank you personality I had a wonderful experience thank you More

by ARROW3111 Verified Customer Verified Customer

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Jordan always very helpful and knowledgeable answers my question and take a great care handling my car. question and take a great care handling my car. More

by FMRHOURIE Verified Customer Verified Customer

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When all was said and done, my problem was resolved. There was a delay in the service re my gas tank fix. At first it was not spotted. There was a delay of a day or so. But Jordan and team did catch There was a delay in the service re my gas tank fix. At first it was not spotted. There was a delay of a day or so. But Jordan and team did catch the mistake and fixed the problem. So, I cannot complain. When I got my car it was ready to go and I am happy with the work. I have no problem recommending Finley Toyota to anyone. In the end, they delivered well and I am happy. More

by VEGASVAGRANT Verified Customer Verified Customer

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Findlay Toyota is 5 star, from the time we arrive until we leave. Jordan S. takes good care of us. He keeps us updated and answers any questions we have. Great dealership. we leave. Jordan S. takes good care of us. He keeps us updated and answers any questions we have. Great dealership. More

by SOXFAN0 Verified Customer Verified Customer

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Every time I went to Findlay Toyota and got the service, I’ve noticed that a few people who work there always adjust the driver’s seat, the distance between the wheel and the height of the chair. Is it poss I’ve noticed that a few people who work there always adjust the driver’s seat, the distance between the wheel and the height of the chair. Is it possible next time to leave it the way it was or don’t adjust it at all. Findlay Toyota is highly recommended, thanks More

by REYPAGDONSOLAN Verified Customer Verified Customer

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Jordan was great! My third Highlander Hybrid came in for a recall issue. It was completed in less time quoted. My third Highlander Hybrid came in for a recall issue. It was completed in less time quoted. More

by AnneAVNV Verified Customer Verified Customer

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I took my Toyota Tacoma with a noise, it took 3 tries and a week to fix the problem, I picked it up and realized my alarm wasn’t working, it was good when they got my car, I took it back, after a day I calle a week to fix the problem, I picked it up and realized my alarm wasn’t working, it was good when they got my car, I took it back, after a day I called twice, they don’t answer my calls. More

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I brought my truck in for a/c changing temp and light on ac button flashing, was told needed ac discharge and recharge, which I understand to see if leaking or low on freon, then was told that blend motor d ac button flashing, was told needed ac discharge and recharge, which I understand to see if leaking or low on freon, then was told that blend motor door was stuck in window defrost mode and not blowing properly, approved repair, but when got truck it was still blowing was still changing temp, and this all seemed to have started after bringing my truck in for oil change on July 25 th, I was shown picture of dirty cabin filter and opted not change at that time, then after getting truck back from ac repair and still not working, I did some research what possible problem could be, either a clogged evap drain or dirty evap coil, I had to go under my truck to use compressed air to unclog drain and under dash to clean evap coil, I believe I had mentioned that to Jordan to check out for me, however where Im lacking confidence is in the tech that serviced my truck, I'm not sure why he didn't find that issue and found a issue with blend motor door being stuck and that would fix the issue with my ac, it didn't and I don't believe that was causing any issues to begin with, it was all from evap drain being clogged and not allowing water to drain out and get rid of moisture in system, after I did that myself ac has been blowing just as cold as when came in before oil change, So in essence I feel that was an unnecessary repair that wasn't going to fix issue, Ive been a pretty LOYAL customer to Findlay Toyota for the last 10 years, between my trucks and my wife's cars we have boughten 5 cars through you, we have brought our vehicles in for service and maintenance through you, not sure if any of this counts as loyalty to you or not, but I bring my vehicles to Toyota with understanding your product your techs would be able to perform what needs to be repaired and not me having to figure issues out myself and fix, I don't want to work on my own vehicles and don't have time, that's why I bring to you, LOYALTY!, so not sure if any of this means to much or not, but Im thinking I should look for a different place to repair my vehicles, anyways hope this finds its way to someone that it means something to, More

by TREWEVL Verified Customer Verified Customer

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