Jordan Ferber
Jordan Ferber at Acura Of Pembroke Pines

Jordan Ferber | Page 66

Service Manager

Acura Of Pembroke Pines

15601 Pines Blvd
Pembroke Pines, FL 33027

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4.6
709 Reviews
4.6

709 Reviews

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709 Reviews of Jordan Ferber

May 12, 2019

Dealership Rating
Employee Rating

Jordan Ferber, Service Manager, is the Best As always, excellent service by Jordan Ferber, the Service Manager. Major maintenance (change of timing belt & water pump) and 90,000-mile tuneup com More

by PBhadha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 13, 2019

Acura Of Pembroke Pines responded

The pleasure was all ours! Thank you for highlighting your experience with our Service Department. We are glad you are still enjoying your MDX to the fullest!

May 09, 2019

Dealership Rating
Employee Rating

Awesome Service team is fantastic Jordon does a great job He is polite and honest The facility is clean and well kept And they have loaner vehicles More

by DAVIDLEITNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 10, 2019

Acura Of Pembroke Pines responded

We always make sure our customers are well taken care of here! Thank you for your business and leaving us the great review!

May 08, 2019

Dealership Rating
Employee Rating

Excellent service Quick service and knowledgeable technicians. Everything went well and everyone was great. Jordan Feber did an outstanding job. The guys who take your More

by dawkinstony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 08, 2019

Acura Of Pembroke Pines responded

We are happy to hear you enjoyed your experience with our Service Department. Thank you for your time writing us the review!

May 07, 2019

Dealership Rating
Employee Rating

Manager Review Manager Jordan Ferber Was Fantastic. He accomplished in one appt what 3 prior appts could not. Where prior appts told me the error messages were just More

by PSTASSUN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 07, 2019

Acura Of Pembroke Pines responded

Jordan is all about efficiency and customer satisfaction! We are glad he was able to resolve your issues in a timely manner! Thank you for coming to Acura of Pembroke Pines!

May 06, 2019

Dealership Rating
Employee Rating

Poor - Worst Service Ever! Where's my car?!? Broke on Day 1 I bought a used car from you guys on Friday, 3 days ago. Paid cash. Proof of insurance and to drive off the lot. I drove it home...up to Westin where More

by SEANENG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Michael Chan, Scott Ticker, Angela O'Connor , Douglas Campbell, Freddy Hitchman, Joe Kalouf, Customer Support, Camilo Torregroza, Donald Young

May 08, 2019

Acura Of Pembroke Pines responded

For the Pre-Owned 2007 Hyundai you purchased, we had to order the appropriate battery from Hyundai which we were unable to receive until Tuesday. Our Sales Associate offered your daughter a new Acura as a loaner while the Hyundai was being serviced, but she declined the offer. She was informed that the vehicle would be ready by Tuesday, and she seemed to have no issue with this information. We apologize for any inconvenience. Please email the GM at lschlossberg@czag.net if you would like to further discuss this matter.

May 04, 2019

Dealership Rating
Employee Rating

Great Service Jordan had the issue I was having was corrected in a timely manor the first time, the waiting room was nice, the car was washed when returned More

by PAPINI.JOHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 06, 2019

Acura Of Pembroke Pines responded

We were happy to resolve the issue quickly and efficiently! Thank you for leaving us the review.

April 30, 2019

Dealership Rating
Employee Rating

Jordan Ferber is awesome! I drive 36 miles round trip to come here when I have an Acura dealership 4 miles away because of the quality of the service and all around operation o More

by J.STRYKER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
May 01, 2019

Acura Of Pembroke Pines responded

We are glad that you value our Service Department so highly. 36 miles is worth the trip for a service center you can trust! Thank you for the review!

April 28, 2019

Dealership Rating
Employee Rating

Regular service & battery replacement As usual, Jordan, our service rep who has been with Acura of PP for many years, was excellent. He got me in on a Saturday when I was in a pinch and i More

by dweinberg13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 29, 2019

Acura Of Pembroke Pines responded

Jordan is a great rep to work with when it comes to tight situations with car issues. Thank you for taking the time to give us the positive feedback!

April 26, 2019

Dealership Rating
Employee Rating

Disappointed Every time I go in for service I tried to get sucker-red into something new. At first I thought nothing of it but I’ve caught on. I am Not a walking More

by LDCASTRO2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Mack

Apr 26, 2019

Acura Of Pembroke Pines responded

Hello. Our service advisors are here to offer services and advise all guests of the necessary maintenance's to keep their vehicle running properly and safely. We do not try to pressure our customers into anything unnecessary and did not intend to make you feel this way. We appreciate your business and hope to see you again in the future. If you have any further concerns or matters you would like discuss more directly please email our GM, Larry, at lschlossberg@czag.net. Thank you."

April 24, 2019

Dealership Rating
Employee Rating

Super-Terrific👍 Consistent, outstanding performance for the past 13 years🎀 This service department aims to please and will make it right for the customer, which is More

by DONNAOKEEFE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Duggan , David Becker, Customer Support, Lyndie Dareus, Car Mechanics, car wash employees, and cashiers??

Apr 25, 2019

Acura Of Pembroke Pines responded

It has been our absolute pleasure! Thank you for leaving us the great review. We plan on keeping that car running as long as we can! We appreciate you doing business with Acura of Pembroke Pines!

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