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Jordan Ferber
Jordan Ferber | Page 62
Service Manager
Acura Of Pembroke Pines
15601 Pines Blvd
Pembroke Pines, FL 33027
709 Reviews
709 Reviews
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709 Reviews of Jordan Ferber
July 22, 2019
Dissapointed I went for an oil change and day after I had oil all over my garage. They told me was something else and I had to pay more. Then I had to return becau I went for an oil change and day after I had oil all over my garage. They told me was something else and I had to pay more. Then I had to return because still showing message oil needs to be change. This time they told me that I had to change my battery first and see if it was battery issue or oil pressure. I changed my battery and still had to pay more to fix something else that was not mentioned before in my first visit. They offered me to pay for the parts and not the labor this time. But I still ending paying more than $1000 for something that was not mentioned in my first visit. Had a bad experience as well with loaner car that had 2 nails in 2 tires. They gave another loaner car and after drove home the tire was missing air. Definitely was too much coincidence that 2 loaner cars had the same issue and they were asking me to replace the tire. There is not construction in my way from Acura dealer to my house. Finally spoke to the manager and how I refused to replace the tire they told me that I will never get a loaner car again. More
by RITACAMPOS73
Verified Customer
July 19, 2019
The best service in the Fort Lauderdale Area On time, well done and perfectly executed. The service manager is very professional and makes sure that the services is finish without any problems. H On time, well done and perfectly executed. The service manager is very professional and makes sure that the services is finish without any problems. He follows up and is very eager to help. I service my car always on this dealer and for me is worth traveling the extra miles. More
by Medi304886
July 18, 2019
Jordan/Ryan as usual were very helpful He had me in and out in no time and communicated everything they did and time estimates. Appreciate this for getting to work on time. He had me in and out in no time and communicated everything they did and time estimates. Appreciate this for getting to work on time. More
by RONEL129
Other Employees Tagged: Ryan Reeves
July 16, 2019
Excellent Service Had a service repair issue regarding a check engine light, tighten fuel cap, and emissions problem. Jordan Ferber was my service advisor (Jordan is al Had a service repair issue regarding a check engine light, tighten fuel cap, and emissions problem. Jordan Ferber was my service advisor (Jordan is also the Service Manager). When I brought my MDX in for service and explained the problem to Jordan, he immediately suspected what the problem was and took ownership of the problem to diagnose and repair the vehicle. He told me exactly how long the repair would take and called me as soon as the vehicle was finished. The problem was exactly as he had diagnosed it to be. Jordan has always been extremely nice, considerate and caring for his customers. More
by 4th Acura Owner
July 13, 2019
Great customer service Always treated like family by Jordan Ferber. Explains why some items need service. Provides options. Showroom is customer friendly. Support staff from Always treated like family by Jordan Ferber. Explains why some items need service. Provides options. Showroom is customer friendly. Support staff from personnel keeping the refreshments in stock to the car technicians are top notch. More
by motor18
July 11, 2019
Excellent! Jordan was extremely professional and accommodating. He provided me with a detailed explanation of the service provided and why it was recommended in Jordan was extremely professional and accommodating. He provided me with a detailed explanation of the service provided and why it was recommended in order to maintain the longevity of my vehicle. More
by ROOSEMOE
July 09, 2019
Excellent service Every time I go to get my car serviced, Jordon always helps me! He really makes my experience so wonderful. I have been going there for 9 years now. Every time I go to get my car serviced, Jordon always helps me! He really makes my experience so wonderful. I have been going there for 9 years now. More
by stefy4281
July 09, 2019
Excellence Service was excellent. My car was finished at the time they said it would be. Everyone was friendly. It was a pleasure from start to finish. Service was excellent. My car was finished at the time they said it would be. Everyone was friendly. It was a pleasure from start to finish. More
by estudnik
July 09, 2019
10,000 Mile Service Service was great. I even got a loaner for my convenience. I was informed as soon as car was ready. I will go there again. Service was great. I even got a loaner for my convenience. I was informed as soon as car was ready. I will go there again. More
by bcalewars
Other Employees Tagged: Mack Remy
July 03, 2019
Amazing Service Jordan was very friendly and professional, and I felt he far exceeded my expectations with such amazing service. I felt my car was in good hands and I Jordan was very friendly and professional, and I felt he far exceeded my expectations with such amazing service. I felt my car was in good hands and I would definitely go to this location again. More
by ATORRES428
