Jordan Farmer
Jordan Farmer at Crest Volvo Cars

Jordan Farmer

Volvo Certified Service Advisor

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

Contact Me
5.0
172 Reviews

Dealership Experience

8 yrs

Industry Experience

21 yrs, 6 mos

Languages Spoken

English English

5.0

172 Reviews

Write a Review

172 Reviews of Jordan Farmer

June 22, 2025

Dealership Rating
Employee Rating

Crest Volvo’s service is fantastic, organized, friendly and punctual, I recommend them for your service needs. More

by CHRISTIAN.A.BRAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Locke Reynolds, Nash Abir

Jun 23, 2025

Crest Volvo Cars responded

Thank you for the amazing feedback, Christian! We're thrilled to hear you had a fantastic experience with our service team. Your recommendation means a lot to us, and we look forward to continuing to provide top-notch service for all your needs.

June 21, 2025

Dealership Rating
Employee Rating

Always bring my XC60 to Crest Volvo for service. Jordan Farmer does a great job. He’s takes time to explain issues in a way that I understand…and answers all my questions. More

by XC60 owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 23, 2025

Crest Volvo Cars responded

Thanks for the fantastic feedback! We're thrilled to hear about your positive experience with Jordan. It's our goal to provide clear communication and top-notch service for your XC60. We appreciate your loyalty and look forward to seeing you again!

June 20, 2025

Dealership Rating
Employee Rating

Jordan was great! He was courteous and kept me informed. I appreciated the way he handled the entire visit from start to finish. More

by Kathy
Recommend Dealer
Yes
Jun 23, 2025

Crest Volvo Cars responded

Thank you, Kathy! We're thrilled to hear about your positive experience with Jordan. Providing excellent service is our priority, and it’s great to know he made your visit enjoyable. We look forward to welcoming you back!

June 18, 2025

Dealership Rating
Employee Rating

Very good, very good, very good, Very good, very good, very good, I mean Really More

by THERESA20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Locke Reynolds, Ricardo Riojas

Jun 19, 2025

Crest Volvo Cars responded

Thanks for the fantastic feedback! We're thrilled to hear you had such a great experience. Your enthusiasm truly makes our day!

June 16, 2025

Dealership Rating
Employee Rating

I would've given ya'll at 5 star but the seat behind me, drive was full of what looked like dog hair, someone didn't do a good job cleaning the loaner. but otherwise everything was good. More

by ANNA.LOPEZ
Recommend Dealer
Yes
Jun 18, 2025

Crest Volvo Cars responded

Thank you for sharing your feedback, Anna. We appreciate your understanding and are glad to hear that your overall experience was positive. We strive for excellence in every aspect of our service, including cleanliness. Your comments regarding the loaner vehicle have been noted, and we will address this with our team to ensure improvements are made. We look forward to serving you again!

June 12, 2025

Dealership Rating
Employee Rating

Jordan has been our service manager for years and he does a FANTASTIC job! Could not be happier with our service from Crest Volvo. Please pass along my thanks to the extended service team as well. From th More

by KEMERICH0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 13, 2025

Crest Volvo Cars responded

Thank you for the amazing feedback! We're thrilled to hear about your positive experiences with Jordan and our service team. Your kind words will definitely be passed along. We appreciate your continued trust in us and are here to make every visit as seamless as possible!

June 07, 2025

Dealership Rating
Employee Rating

I’m disappointed about the increase on the car service. I just learned that the next big service for my car will be $900. That’s not possible.. with my old Volvo I used to pay top $400 for a car service an More

by MARIMART78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2025

Crest Volvo Cars responded

Thank you for your feedback! We understand your concerns about service costs and appreciate your loyalty. Our team is committed to providing high-quality service, and we’re always here to help explain the value behind our pricing. Your satisfaction is important to us!

June 06, 2025

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Employee Rating

Jordan Farmer is the BEST! Communication and response time are the best and I never wonder the status of my car! More

by LISA.BASSETT0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2025

Crest Volvo Cars responded

Thank you for your fantastic feedback, Lisa! We're thrilled to hear that Jordan provided you with top-notch communication and service. Keeping you informed is our priority, and we appreciate your support!

June 06, 2025

Dealership Rating
Employee Rating

Options for service were explained clearly. I felt welcome by all staff. Very good experience today. More

by jackyethomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karen

Jun 12, 2025

Crest Volvo Cars responded

Thank you for your fantastic feedback, Jacky! We're thrilled to hear that our team made you feel welcome and that you found the service options clear. Your positive experience means a lot to us! We look forward to serving you again in the future.

June 05, 2025

Dealership Rating
Employee Rating

Great service ! Efficient , friendly and timely ! Jordan farmer is outstanding as my service rep. Communication is key and they are great at it More

by Helene peppard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2025

Crest Volvo Cars responded

Thank you for your wonderful feedback, Helene! We're thrilled to hear that you had a positive experience and that Jordan made such a great impression. Effective communication is a priority for us, and it’s fantastic to know that our team delivered. We appreciate your support!

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