Joon Ann

I have had a very disappointing experience since I purchased my used Honda Ridgeline from DCH Kay Honda. Since I have purchased it, the car has spent more weekends in Honda dealership repair shops tha purchased my used Honda Ridgeline from DCH Kay Honda. Since I have purchased it, the car has spent more weekends in Honda dealership repair shops than at my house due to issues that popped up the week after I drove it off the lot. There was an issue with one window not opening, and now another dealership service department has confirmed that the entire steering column assembly has to be replaced even though the car has < 36,000 miles. There is still an unresolved issue of creaking noise from the rear windshield that they are unable to figure out. The truck also came missing multiple tie downs in the bed and I had to negotiate with a sales manager to get him to send me the missing parts. His solution was to take off the parts from another pre-owned Ridgeline for sale on their lot, instead of just ordering me new ones! So now, whichever customer purchases that other truck will also have missing parts. I am not sure what kind of inspection they do when preparing pre-owned cars for sale, or if they temporarily patch issues for selling, but my advice is to stay away. This is not a good place to purchase a pre-owned vehicle! More

by jsoliman85 Verified Customer Verified Customer

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I had a great experience at DCH Kay Honda! Jordan Jones is very knowledgeable and walked me through my new car features thoroughly and with ease. Jordan Jones is very knowledgeable and walked me through my new car features thoroughly and with ease. More

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Jordan was great! Made it super easy to purchase a new car! Very happy! Thank you! Made it super easy to purchase a new car! Very happy! Thank you! More

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I had a great experience purchasing a new 2025 Ridgeline at DCH Kay Honda. My salesperson, Joon, was easy to work with and I felt comfortable and respected all throughout the negotiation process. Raymond at DCH Kay Honda. My salesperson, Joon, was easy to work with and I felt comfortable and respected all throughout the negotiation process. Raymond in the finance team was friendly and did not try to pressure me into adding on services and I got a great financing offer from Honda. I was able to leave with my beautiful new truck on the same day. More

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The greatest dealership to purchase a vehicle! The whole team made the buying process quick and easy. I had the pleasure of working with Jordan on the sales side. He was very easy to work with and The whole team made the buying process quick and easy. I had the pleasure of working with Jordan on the sales side. He was very easy to work with and got me through the process easily and quickly. I was then introduced to Devin-he was very professional walking me through the document execution. The overall customer service was exceptional and the environment was very friendly and welcoming. More

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This is my 7th experience with a Honda lease and this dealership never disappoints. The exceptional experience working with Nader Awad & Joon An went very smoothly. I was able to trade my 2023 CR-V for a dealership never disappoints. The exceptional experience working with Nader Awad & Joon An went very smoothly. I was able to trade my 2023 CR-V for a 2025 Passport with the help of Andrew Le-giving me the best deal possible. I highly recommend DCH Kay Honda. More

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Joon An was very knowledgeable. I told him I was looking for a certified used CR-V with low mileage. During the test drive he answered all of my questions about the vehicle. We p I told him I was looking for a certified used CR-V with low mileage. During the test drive he answered all of my questions about the vehicle. We proceed to negotiate a fair price and I purchased a 2022 CR-V EX. More

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Patient, kind and great customer service. Would purchase a car from Joon again. Thank you! Would purchase a car from Joon again. Thank you! More

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I haven't bought a new car in 18 years! ! Joon made the whole experience comfortable and easy. He was very patient in teaching me all the new accessories. Car buying can be stressful, but Jo ! Joon made the whole experience comfortable and easy. He was very patient in teaching me all the new accessories. Car buying can be stressful, but Joon was fantastic! Ray, in the finance department, was informative and dry helpful. More

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Joon was very helpful and worked with us to find the perfect car. He was very professional and never made us feel rushed or pressured. perfect car. He was very professional and never made us feel rushed or pressured. More

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