Jonathan Smith II
Jonathan Smith II at Southwest Kia - Dallas

Jonathan Smith II

Finance Manager

Southwest Kia - Dallas

39650 Lyndon B Johnson Fwy
Dallas, TX 75237

Contact Me
4.9
63 Reviews

As a Finance Manager at Southwest Kia Dallas, I’m here to make the financing process as smooth, transparent, and stress-free as possible. With a strong background in automotive finance and a passion for helping people, I work closely with every guest to find personalized solutions that make sense—no matter your credit situation or budget. I believe that buying a vehicle should be exciting, not overwhelming. That’s why I take the time to explain all your options clearly and ensure you feel confident in every decision. Whether it’s securing a competitive rate, navigating lease terms, or maximizing trade-in value, I’m here to help you make the most of your purchase. At Southwest Kia Dallas, we treat every guest with respect and care—and I’m proud to carry that commitment through every deal I help structure.

Dealership Experience

9 yrs

Industry Experience

9 yrs

Languages Spoken

English English

4.9

63 Reviews

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63 Reviews of Jonathan Smith II

March 18, 2026

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Employee Rating

Direct on my options and took the time to explain thoroughly. Did not mind repeating himself until I felt comfortable. More

by J.Valentine214
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Salvador Mercado, Jeff Thorpe

Mar 19, 2026

Southwest Kia - Dallas responded

We're delighted you felt comfortable and well-informed with our team. Appreciate the review and choosing Southwest Kia!

March 08, 2026

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My experience was great. I came in as a nervous first time buyer and left with a new K5. Yafett was very helpful and educated me on my options for my first major purchase as More

by Price.julia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Clark, Yafet Degefe

Mar 09, 2026

Southwest Kia - Dallas responded

Congratulations on your new K5, Julia! We are delighted to hear that Yafett made your first car buying experience so positive and informative. Thank you for choosing Southwest Kia, we are honored to have you as a lifetime customer!

January 21, 2026

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Our salesman Troy Hill was absolutely fantastic! I called him, told him exactly what car I wanted, he got the car ready at the price we wanted when we arrived. Drive home with our new car. I w More

by Thomas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Troy Hill, Ash Chowdhury

Jan 21, 2026

Southwest Kia - Dallas responded

Thomas, we're delighted to hear about your fantastic experience with Troy! Thank you for choosing Southwest Kia and for sharing your feedback. Enjoy your new car, and we look forward to serving you again in the future! Safe travels!

January 05, 2026

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I would like to extend my sincere thank you to an awesome team of guys from start to finish. Scott, Yafet, Amir and Jonathan. These are the men that I had the opportunity to help assist me in purchasing my More

by leisha.tippens
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Clark, Yafet Degefe , Amir

Jan 05, 2026

Southwest Kia - Dallas responded

Leisha, we’re pleased to hear Scott, Yafet, Amir, and Jonathan provided excellent service at Southwest Kia. Your feedback means a lot, and we look forward to serving you again! Safe travels in your 2026 Kia Sportage!

October 17, 2025

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Employee Rating

I emailed Jonathan Smith with a finance question. No response. Then I used the internet chat feature to ask him if he saw my email. I got a response from the SALES team. They read my email and sa More

by cynthia
Recommend Dealer
No

Other Employees Tagged: Desaraie Chavez

Oct 20, 2025

Southwest Kia - Dallas responded

Hi Cynthia, thank you for taking the time to share your experience. I’m very sorry to hear that your question went unanswered and that you didn’t receive the follow-up you deserved. That’s not the level of communication or service we strive to provide. I’d appreciate the chance to look into this situation and ensure it’s properly addressed. Please reach out to me directly at kevinbaker@lithia.com so I can personally assist and help make this right. Thank you, Kevin Baker Sales Manager kevinbaker@lithia.com

Oct 18, 2025

Southwest Kia - Dallas responded

We apologize for the confusion. Did you purchase the car from us?

Oct 18, 2025

cynthia responded

What confusion? I didn't PURCHASE the car from you, but I have been going to you for SERVICE for two years. So I've had more interaction with Southwest Kia than with the dealer I purchased from. That's why I asked my service rep Desaraie Chavez for Jonathan's contact info, so I could ask him a FINANCE question. He supposedly works in the Finance Dept. And I never asked Jonathan to solve my finance question, I only asked him for a contact name/email within Kia Finance where my question could be directed. Jonathan could have answered within 2 minutes. But he never answered. I used your internet chat feature to follow up with Jonathan, but was then tossed around to your Sales team for a week. Sales -- WTH? After being jacked around by Southwest Kia on my simple finance question, I then turned to the dealer I purchase from. Again, I didn't ask that dealer to solve my problem; only to help me find a resource who could help. Not only did the original dealer respond within minutes ... but they solved the problem. THAT IS CUSTOMER SERVICE. They responded, and I didn't have to waste time with the Sales team. The original dealer showed they cared that a customer was treated fairly and respectfully in all aspects of car ownership. My question was not related to a specific dealership; my question was about my loan at Kia Finance. I'm fully aware that Jonathan did not handle my original finance paperwork ... but he works in Finance so I figured he would know who/where I could direct a question about my loan. Now I hope you understand why I won't spend any more money on service at Southwest Kia, because Southwest Kia employs Jonathan in the same building. And there is no way I'd EVER buy from you. Jonathan could learn a lot from the other dealer -- the way you treat a customer matters. Do you think my opinion/review isn't valid because I didn't purchase from you, and instead went to you for service? And was I wrong to think the Finance Manager would know something about Kia Finance?

October 03, 2025

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The staff was very friendly and Dayten was very helpful and informative . Very pleased with our purchase More

by Omjr1980
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 06, 2025

Southwest Kia - Dallas responded

Hello, We're pleased to hear Dayten and the team were so helpful, informative, and friendly. Thank you for choosing Southwest Kia!

September 26, 2025

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Just leased a brand new, beautiful EV6 from Southwest Kia, and I would be remiss if I didn't describe the wonderful experience I had. Salah Hamad was the salesman I was fortunate enough to have been pair More

by packrat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Salah Hamad

Sep 29, 2025

Southwest Kia - Dallas responded

Thank you, Patrick! We’re thrilled to hear about your fantastic experience leasing your new EV6 at Southwest Kia. Salah and Jonathan will be delighted to hear your kind words. They truly strive to provide attentive, pressure-free service. We appreciate you sharing your experience and hope you enjoy every mile in your new EV6!

August 13, 2025

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I really appreciate working with Troy he got the job done and it was fast and easy... I would recommend anyone to go through him for a car. More

by Lashaykailanii03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Troy Hill

Aug 14, 2025

Southwest Kia - Dallas responded

Thank you for recommending Troy and our team at Southwest Kia! We hope to see you again down the road!

August 10, 2025

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From start to finish, Selah worked with me to help me get EXACTLY what I was looking for. When I came to him looking for a used car, he and the manager, Gage, worked with me to get me the best deal possible, More

by cjonesjump
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gage McAfee , Salah Hamad

Aug 11, 2025

Southwest Kia - Dallas responded

We are lucky to have customers as amazing as your family, and the Southwest Kia sales team wishes you all safe travels in your new vehicle! It's so nice to hear that Selah and team went the extra mile, and we truly appreciate your thoughtful feedback.

July 28, 2025

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Very informative! I had never financed a car before and he answered all of my questions. More

by Raycia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Troy Hill

Jul 28, 2025

Southwest Kia - Dallas responded

Thank you for sharing your experience! We’re glad to hear our team at Southwest Kia was informative and helped answer all your financing questions. If you need any more assistance or have questions in the future, we’re here to help!

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