Jonald Fils

When I went into the Audi dealership in Coral Springs, Jonald Fils was the first to greet me. Jonald had a smiling face and a bubbling personality that anyone could like. I told him what I was looking Jonald Fils was the first to greet me. Jonald had a smiling face and a bubbling personality that anyone could like. I told him what I was looking for, and we surveyed many of the makes and models both preowned and new. Then he showed be THE car… It was an Q5 SUV and green with saddle-brown leather seats and it had every option you could think of. The only problem was that my current SUV was a tad larger in terms of cargo space, and I was not sure that the vehicle would accommodate my concerns. “Let’s find out”, he said. We drove the vehicle to my home, and made sure that my bicycle would fit, and it did. We also put two large suitcases in the cargo area with no problem. We ended up purchasing the vehicle at a fair price and everyone walked away happy. I cannot say enough about Jonald and his professionalism. If you need a car, Jonald is the one to see. More

by GNCTHREE Verified Customer Verified Customer

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My salesman was great. The dealership experience was not. It took over two months for me to purchase a used car because of the issues. When I got the car it was broken, ha The dealership experience was not. It took over two months for me to purchase a used car because of the issues. When I got the car it was broken, had open recalls, and bad body work that the dealer completed. More

by THEMAITLANDTEAM Verified Customer Verified Customer

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Overall, it has been a disappointing experience dealing with Audi Coral Springs. I had the opportunity to purchase a couple of other vehicles from other dealers, but I went with Audi Coral Springs based on with Audi Coral Springs. I had the opportunity to purchase a couple of other vehicles from other dealers, but I went with Audi Coral Springs based on their reviews and reputation. Also, they disclosed an issue with the vehicle I was interested in before I purchased it and offered to repair the vehicle at no additional charge. On top of this, I was provided with a free loaner while the vehicle was being prepped. There was also a cosmetic flaw with the vehicle that they agreed to repair. However, the final repair was lackluster at best. Despite being approved and signing all of my purchase paperwork, I was forced to visit the dealership a second time to sign all of the purchase paperwork for unexplained reasons. This alone should have given me pause, as now there were 2 purchase contracts. When I was contacted that my car was ready, no one involved with my purchase was available and I was not given any of the paperwork related to my purchase, vehicle service contract, etc. It took three weeks and another visit to the dealership to obtain the paperwork. I pointed out some discrepancies related to a fee as well as a sales tax overcharge. The fee was explained and I was correct in that I was overcharged for the sales tax. I was told that a check for the tax overcharge would be mailed to me. However, while reviewing the paperwork, a finance manager (not involved in my purchase) noted a discrepancy of over $1800 between the purchase agreement and the finance contract. They claimed that this was related to a "Permaplate" paint protection package that was never disclosed to me as well as other miscellaneous fees. The Permaplate charge alone was $999 for 1 year of protection, which I would never have agreed to had I known what a short coverage period was involved. It was also never listed in the finance contract. I was also charged a "title agency fee" of over $400, despite having provided my own license plate. I have titled numerous cars in the past using my own plates and have never been charged over $200, with all fees included. Additionally, no one ever explained how the vehicle service contract or mandatory Lojack product works or how I go about accessing/using it. This should have been part of the delivery process, which again, never took place. The only reason that I am giving them 2 stars is solely due to the disclosure/repair of the motor mount as well as the loaner I was provided. At the end of the day, if I had it to do all over again, I would take my business elsewhere. And to any prospective buyers: Even if your salesman is insistent on you leaving a Google, Yelp, etc. review, make sure you do so AFTER everything is said and done. More

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Jonald made it easy to purchase my new Audi. I was able to drive off with my new car the same day. I was able to drive off with my new car the same day. More

by MARK.SUDIKOFF Verified Customer Verified Customer

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The Audi dealership had great inventory and provided us with a like new preowned Q3 for a very fair price. with a like new preowned Q3 for a very fair price. More

by NKR47 Verified Customer Verified Customer

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