Johnnel Santos
Johnnel Santos at Findlay Acura

Johnnel Santos

Service Consultant

Findlay Acura

315 Auto Mall Dr
Henderson, NV 89014

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4.8
13 Reviews
4.8

13 Reviews

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13 Reviews of Johnnel Santos

October 04, 2025

Dealership Rating
Employee Rating

Mike Rodriguez was excellent as was everyone else, as always. This is one of the best dealerships I have ever had the pleasure of visiting. I cannot say enough good things about the great professionals h More

by MUMTAZNIAZI
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Oct 04, 2025

Findlay Acura responded

Thank you for choosing Findlay Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 27, 2025

Dealership Rating
Employee Rating

I had an excellent experience with this car service! Thank you Tod for your great customer service!! More

by TRIESHAC11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 27, 2025

Findlay Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 24, 2025

Dealership Rating
Employee Rating

Jay, our service man was extremely helpful. Excellent communication! Also very accommodating with all our questions! More

by VIVIANPETTY1
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Sep 24, 2025

Findlay Acura responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 13, 2025

Dealership Rating
Employee Rating

I always feel welcome and treated right and with open arms every time when I visit and get the help I need when I come in. More

by ADALBERTO NERI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 14, 2025

Findlay Acura responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Findlay Acura!

September 11, 2025

Dealership Rating
Employee Rating

Great customer service and took care of my Acura Integra and very friendly did not More

by OVALLE_GILBERT
Service Price Transparency
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Recommend Dealer
Yes
Sep 11, 2025

Findlay Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Findlay Acura.

September 10, 2025

Dealership Rating
Employee Rating

The dealership is clean, people are courteous, efficient and professional. Service is prompt and work tine is usually just as they say it would be. More

by NOEMAIL23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 10, 2025

Findlay Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 09, 2025

Dealership Rating
Employee Rating

Staff is professional, providing what is needed along with cost. I was able to pick up my car as scheduled. Thank you for great service! More

by LESLIENADIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 09, 2025

Findlay Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

September 09, 2025

Dealership Rating
Employee Rating

It was quick and they very helpful people there especially jay is discuss detail about the service and the vehicle that I have and it was quick and easy thank you so much jay More

by Senait_terefe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 09, 2025

Findlay Acura responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Findlay Acura!

September 09, 2025

Dealership Rating
Employee Rating

The service writers are always so helpful and very knowledgeable. They also are very quick to have it ready for me and the they always do a courtesy wash which I love! Thanks guys!! More

by Mexipina7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 09, 2025

Findlay Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 02, 2025

Dealership Rating
Employee Rating

Findlay Acura Henderson has always been very professional when it comes to sales and service. I purchased my car at this location and continue to have my car serviced at this location. Always a pleasant expe More

by VLGALLEGOS1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 02, 2025

Findlay Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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