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Johnnel Santos
Johnnel Santos at Findlay Acura

Johnnel Santos

Service Consultant

Findlay Acura

315 Auto Mall Dr
Henderson, NV 89014

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4.8
10 Reviews
4.8

10 Reviews

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10 Reviews of Johnnel Santos

September 13, 2025

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Employee Rating

I always feel welcome and treated right and with open arms every time when I visit and get the help I need when I come in. More

by ADALBERTO NERI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Cubero, Christian Viray, Michael Rodriguez, Chris Hernandez , Gus

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Sep 14, 2025

Findlay Acura responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Findlay Acura!

September 11, 2025

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Employee Rating

Great customer service and took care of my Acura Integra and very friendly did not More

by OVALLE_GILBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Cubero, Christian Viray, Michael Rodriguez, Chris Hernandez

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Sep 11, 2025

Findlay Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Findlay Acura.

September 10, 2025

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Employee Rating

The dealership is clean, people are courteous, efficient and professional. Service is prompt and work tine is usually just as they say it would be. More

by NOEMAIL23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 10, 2025

Findlay Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 09, 2025

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Employee Rating

Staff is professional, providing what is needed along with cost. I was able to pick up my car as scheduled. Thank you for great service! More

by LESLIENADIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 09, 2025

Findlay Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

September 09, 2025

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Employee Rating

It was quick and they very helpful people there especially jay is discuss detail about the service and the vehicle that I have and it was quick and easy thank you so much jay More

by Senait_terefe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Sep 09, 2025

Findlay Acura responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Findlay Acura!

September 09, 2025

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Employee Rating

The service writers are always so helpful and very knowledgeable. They also are very quick to have it ready for me and the they always do a courtesy wash which I love! Thanks guys!! More

by Mexipina7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Oscar DeLeon, Todd Cubero, Melvin Baguinon, DJ William Burman, Dante Baguinon, Noe Garcia-Lopez, Christian Viray, Michael Rodriguez, Chris Hernandez

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Sep 09, 2025

Findlay Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 02, 2025

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Employee Rating

Findlay Acura Henderson has always been very professional when it comes to sales and service. I purchased my car at this location and continue to have my car serviced at this location. Always a pleasant expe More

by VLGALLEGOS1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Cubero, Christian Viray, Michael Rodriguez, Chris Hernandez

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Sep 02, 2025

Findlay Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 01, 2025

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Employee Rating

Service is very good here. Easy to make appointments and generally fast service. Comfortable waiting area. More

by Normanrosensteel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Cubero

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Sep 01, 2025

Findlay Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 31, 2025

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Employee Rating

Everyone is very friendly and accomodating. Todd and Mike are my go to person. They always deliver a great service experience. More

by Jeri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gener Santos, Todd Cubero, Christian Viray, Michael Rodriguez

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Aug 31, 2025

Findlay Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 31, 2025

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Employee Rating

My advisor was very helpful with anything I needed and didn't try to upsell me on service will recommend him to anyone I know in the future More

by Kat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Rodriguez

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Aug 31, 2025

Findlay Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Findlay Acura, we look forward to having you as a valued customer for many years to come!

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