Johnathon Bixby

Ana is an exceptional sales executive. She's personable, intelligent, kind, knowledgeable and extremely patient. Glad we got to work with her. She's personable, intelligent, kind, knowledgeable and extremely patient. Glad we got to work with her. More

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Car only had one key fob, sales said they could get the other one from previous owner so I would have both. This never happened and dealer has not made it rite and sent me another key fob for the car. other one from previous owner so I would have both. This never happened and dealer has not made it rite and sent me another key fob for the car. More

by tommyedge94 Verified Customer Verified Customer

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Even though the dealership is going through major renovation the service was great and overall experience was top notch. renovation the service was great and overall experience was top notch. More

by irstroh Verified Customer Verified Customer

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The entire sales/front end staff is a group of true, customer oriented professionals that are to be commended. The service department part that was charged with the simple task of installing body side customer oriented professionals that are to be commended. The service department part that was charged with the simple task of installing body side moldings and prepping/detailing the vehicle for delivery failed miserably. They cost me money in insurance because the vehicle was not delivered as promised. The customer follow-up after delivery is also superior to anything I have ever experienced in my 50+ years of driving/purchasing/leasing vehicles. The dealership just needs to "clean-up" their detail/get ready department. More

by pdbdabfet Verified Customer Verified Customer

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The service is great. They simplify all the transactions so that it was very clear to understand They simplify all the transactions so that it was very clear to understand More

by Nakirema2000 Verified Customer Verified Customer

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This dealership is the best. Very professional and knowledgeable. Willing to help you get the vehicle of your dreams Very professional and knowledgeable. Willing to help you get the vehicle of your dreams More

by Nakirema2000 Verified Customer Verified Customer

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Shopping experience was easy. Staff was knowledgeable, polite and attentive. We will definitely buy our next vehicle from Lexus if Sarasota. Staff was knowledgeable, polite and attentive. We will definitely buy our next vehicle from Lexus if Sarasota. More

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Everything was well run and I am very satisfied with the experience. Scott was great in explaining the process from start to finish. experience. Scott was great in explaining the process from start to finish. More

by vbosco2805 Verified Customer Verified Customer

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We were told the car was Lexus certified. My husband asked about the tires as they seemed worn for only 26,000 miles. Took to a service shop and we were told we are going to need 2 front tire My husband asked about the tires as they seemed worn for only 26,000 miles. Took to a service shop and we were told we are going to need 2 front tires. So much for Lexus certified!! More

by Joy Crowley Verified Customer Verified Customer

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The process was easy no hassle the salesperson was personable and pleasant.Easy communication no stress. The process was straightforward. I new what I wanted and with no hassle. personable and pleasant.Easy communication no stress. The process was straightforward. I new what I wanted and with no hassle. More

by mikedance1950 Verified Customer Verified Customer

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