Johnathan Gaines | Page 7

I always get great Service and they have great staff members at Rountree Moore Chevrolet. members at Rountree Moore Chevrolet. More

by punkixass147 Verified Customer Verified Customer

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Dee as our sales person and Russell in finance make an ALL-STAR TEAM! Extremely happy! ALL-STAR TEAM! Extremely happy! More

by BCJBIELINSKI Verified Customer Verified Customer

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Service department is amazing especially Jonathan and Halley I will bring my truck back for service in the future Halley I will bring my truck back for service in the future More

by John Verified Customer Verified Customer

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Excellent experience it’s more like a family taking care of you and buying a car of you and buying a car More

by waynemccray2 Verified Customer Verified Customer

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The female service rep was Kendall. As I handed her my $19.95 coupon for an oil change on a Saturday her first response was “just so you know it won’t be $19.95” and it was rather aggre As I handed her my $19.95 coupon for an oil change on a Saturday her first response was “just so you know it won’t be $19.95” and it was rather aggressively delivered. Additionally, I was never texted or called to say that my car was ready for pick up. I came back 4 hours later just because I was on that side of town and as I approached Kendall to pick my car up before I could even say a word she said “I tried calling you and left a voicemail!” Which was not true at all. I checked my phone and had no missed calls. Seems like every time I come here the service is more aggressive and less pleasant. FYI the total for my $19.95 coupon was a little over $40 haha definitely false advertising. In the past my total with that same coupon was $27-$33 and now it’s $40+ with the additional “fees”. More

by thelastshott Verified Customer Verified Customer

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I had great customer service and the service advisor was very friendly and very professional. very friendly and very professional. More

by SDSPEIGHTS Verified Customer Verified Customer

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I went to the service at Ford by accident and they told me to go across the parking lot to the Kia dealer. The Kia dealer told me I needed to go to the Round tree Moore Chevrolet where I bought the Kia. Th me to go across the parking lot to the Kia dealer. The Kia dealer told me I needed to go to the Round tree Moore Chevrolet where I bought the Kia. The Kia dealer told me after waiting 3 hours that I needed to go to the Kia dealer to check diagnostics because they don't have the machinery. Service also would not fix my brakes or put on a missing fender well. I had just bought my Kia K-5 the week before. Never again. More

by margaretrowe161 Verified Customer Verified Customer

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this was a recall services, had the trailer plug checked to make sure it was working. to make sure it was working. More

by TRPage Verified Customer Verified Customer

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The mechanic did great work, however the $231. 91 bill for less than 1 hr. labor is way too much. 91 bill for less than 1 hr. labor is way too much. More

by genehancock22 Verified Customer Verified Customer

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Quick and efficient. Waiting area was packed with people and that us either good or bad. Waiting area was packed with people and that us either good or bad. More

by Redfizer00 Verified Customer Verified Customer

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