John Wigger | Page 9

The customer service was great and everyone was super helpful and nice and great and awesome helpful and nice and great and awesome More

by SHANEPURGASON.98 Verified Customer Verified Customer

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Very respectful and helpful. They are attentive to your needs and they explain everything to you about your car repairs. They are attentive to your needs and they explain everything to you about your car repairs. More

by queenmillie33 Verified Customer Verified Customer

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Our engine went out in our Sorento and they had us reassured they were going to take good care of us and thwy did and got ua back on the road in no time. Great, kind and proffessional all the way!!! reassured they were going to take good care of us and thwy did and got ua back on the road in no time. Great, kind and proffessional all the way!!! - Tim Martino More

by TIM.F.MARTINO Verified Customer Verified Customer

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Very welcoming, friendly and professional. Facility is spotless. Comfortable waiting area with ample beverages and snacks. Phone, tablet and laptop charging available. Service desks and rep Facility is spotless. Comfortable waiting area with ample beverages and snacks. Phone, tablet and laptop charging available. Service desks and reps do a great job. Excellent teamwork throughout. More

by wjleahey Verified Customer Verified Customer

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Everyone is always very friendly and accommodating! My questions are always answered and I always leave feeling confident that my issues will be resolved! My questions are always answered and I always leave feeling confident that my issues will be resolved! More

by ZANANORLEY Verified Customer Verified Customer

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Coastal Kia is completely reliable. From owner, Pat and hus assistant, Peggy to the very best Service Manger, John Wigger and his service advisors. There is a comfortable waiting area From owner, Pat and hus assistant, Peggy to the very best Service Manger, John Wigger and his service advisors. There is a comfortable waiting area and shuttle service if needed. I drive 1 hour and 45 minutes for service because it's the only Kia dealership I trust. More

by SUZCKE Verified Customer Verified Customer

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A time-wasting run-around! Ordered a part to correct a potentially dangerous defect THAT KIA ITSELF HAD IDENTIFIED! Appointment made and (theoretically) replacement part orde Ordered a part to correct a potentially dangerous defect THAT KIA ITSELF HAD IDENTIFIED! Appointment made and (theoretically) replacement part ordered well in advance. Dropped off the car as scheduled, and waited, and waited, and waited. First, the story was "we don't have the part." Then the story was "we ordered the wrong part." Blame shifted to the regional office and the computer system -- ANYONE BUT the people actually responsible! Waited some more to order the correct part when, MIRACLE OF MIRACLES, it turned out they DID have the correct part all along! Waited again for the work to FINALLY BE DONE! Of course, all through the comedy of errors (to be kind and not profane) the service manager who was actually responsible for the mess had disappeared from view! Hiding in the back, perhaps? Yet another mess at an incompetent NC Kia dealership (zero for three attempts, so far). More

by richardjhough Verified Customer Verified Customer

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Everyone has been so supportive and explained exactly what was going on and gave me choices of what I wanted to do while waiting…and let me know what is next,,,thank what was going on and gave me choices of what I wanted to do while waiting…and let me know what is next,,,thank More

by TB7JS3 Verified Customer Verified Customer

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Great customer service, very friendly, especially with our kids. Great atmosphere for families with children and pets. Very accommodating to your needs while you wait for your service with complimentary s our kids. Great atmosphere for families with children and pets. Very accommodating to your needs while you wait for your service with complimentary snacks and drinks and a jeep ride to entertain the kiddos! More

by kaytiejoannawhaley Verified Customer Verified Customer

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Friendly and professional staff, fast service and complimentary drive home while the driver was a delight to converse with. Thank you for the great experience. complimentary drive home while the driver was a delight to converse with. Thank you for the great experience. More

by ARUS.ARAMYAN Verified Customer Verified Customer

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