John Ward
John Ward at Five Star Subaru of Grapevine

John Ward | Page 4

New Vehicle Director

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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4.9
40 Reviews
4.9

40 Reviews

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40 Reviews of John Ward

April 14, 2025

Dealership Rating
Employee Rating

Car Prep was not initially satisfactory and car had to go back to wash and detail. It looked like it was rushed but Cameron made it right by sending it back More

by JBENES2020
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cameron Alexander-Munns

Apr 14, 2025

Five Star Subaru of Grapevine responded

Thank you, JBENES2020, for your honest feedback Customer satisfaction is a priority at Five Star Subaru and we appreciated the chance to deliver your car properly. Should you have additional feedback, please reach me at 817-438-1700. Sincerely, David Cheney, General Sales Manager

April 10, 2025

Dealership Rating
Employee Rating

No nonsense hassling, very direct and straight shooting. Everything was explained clearly. Looking forward to service being provided. More

by TXPAT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darrell Cooper, Derek Adams

Apr 11, 2025

Five Star Subaru of Grapevine responded

TXPAT, Thank you for your kind words and business! We appreciate you recognizing our straightforward approach at Five Star Subaru. We strive to provide clear and concise information to our customers. We look forward to helping you enjoy your new car. Stop by or call 817-438-1700 for vehicle advice any time. Congratulations! Best regards, David Cheney, General Sales Manager

April 07, 2025

Dealership Rating
Employee Rating

Very pleasant team to work with. Darrell Cooper is a Rock Star! We were impressed with everyone's efforts and did not feel pressured what so ever. More

by BLJONES
Recommend Dealer
Yes

Other Employees Tagged: Darrell Cooper, Brandon Fraikes

Apr 08, 2025

Five Star Subaru of Grapevine responded

BLJONES, Thank you so much! We're thrilled to hear you had such a positive experience at Five Star Subaru. It's wonderful to know our team's efforts were appreciated, and we're especially glad you felt no pressure. We'll be sure to pass along your kind words to Darrell – he truly is a rock star! Stay in touch at 817-438-1700. Congratulations on your new car. Best regards, David Cheney, General Sales Manager

March 29, 2025

Dealership Rating
Employee Rating

Incredibly pleased with the entire experience! Deyton was very knowledgeable about the product and went above and beyond to ensure we were happy. I would recommend Five Star Subaru to anyone. More

by ROBBIELELLIOTT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Fraikes, Deyton Gidcumb

Mar 30, 2025

Five Star Subaru of Grapevine responded

Thank you, ROBBIELELLIOTT, for shopping at Five Star Subaru. Deyton and our team are focused on helping you enjoy your new car. Stop by or call 817-438-1700 should you need our advice. Congratulations and we look forward to hearing from you. Best regards, David Cheney, General Sales Manager

March 26, 2025

Dealership Rating
Employee Rating

Latif helped a lot for buying new car. But slightly disappointed with the John for the glass deep tinting. It was miss communicated before buying car they said they will do it deep tinting More

by VVSJANA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: BB Belharrat, Kenny Gaines

Mar 26, 2025

Five Star Subaru of Grapevine responded

Thank you, VVSJANA, for shopping at Five Star Subaru! We are glad to hear Latif provided excellent assistance with your car purchase. However, we understand your disappointment regarding the deep tinting and tire protection. We apologize for the miscommunication. This is not the standard of service we aim to provide. We will review our communication and website information to ensure clarity in the future. Reach me at dcheney@subarugrapevine.com or 817-438-1700 to continue the conversation. Sincerely, David Cheney, General Sales Manager

March 22, 2025

Dealership Rating
Employee Rating

Purchasing from Five Star Subaru of Grapevine was a very easy process. Harrison, the sales associate was very helpful and answered all the questions I had and I had several. Five Star customer service recei More

by C.HICKS7602
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stephen Kroes, Brandon Fraikes, Harrison Stables , Harrison Stables

Mar 23, 2025

Five Star Subaru of Grapevine responded

Congratulations, C.HICKS7602, on your new car from Harrison and your Five Star Subaru sales team. We are focused on helping you enjoy your ride. Let us know if there are features on your Subaru you would like to revisit. Have fun adventures. Take care, David Cheney, General Sales Manager

March 16, 2025

Dealership Rating
Employee Rating

You made buying my Forester Wilderness so easy. You also took thetime to set up my phone and the rest of my technology. You showed me all the cool features on my new car. the best!! More

by dallas cat
Recommend Dealer
Yes

Other Employees Tagged: John Mosqueda

Mar 17, 2025

Five Star Subaru of Grapevine responded

Congratulations, dallas cat, on your new Forester Wilderness from Five Star Subaru. We are excited for you to enjoy your ride. Stay in touch at 817-438-1700. We are here for you! Best regards, David Cheney, General Sales Manager

March 10, 2025

Dealership Rating
Employee Rating

Great experience there and I was married to a car sales manager for 19 years, so I know great experience! I absolutely love the Crosstrek!!! More

by AMELIA.TESSITORE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Corbin Beck, Nart Abzakh

Mar 10, 2025

Five Star Subaru of Grapevine responded

Congratulations, AMELIA.TESSITORE, on your Crosstrek from Five Star Subaru. We strive to provide excellent customer service, and we remain available at 817-438-1700. Let us know how we can help you enjoy your new Subaru. Thank you! Take care, David Cheney, General Sales Manager

March 06, 2025

Dealership Rating
Employee Rating

I had a great experience from start to finish. I will buy another vehicle there again. More

by KEGAN3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 06, 2025

Five Star Subaru of Grapevine responded

Congratulations, KEGAN3, on your new car from Five Star Subaru! We're delighted you had such a positive experience! We're especially pleased to hear you'll be back for your next vehicle. Thank you for your feedback and please stay in touch at 817-438-1700. Best regards, David Cheney, General Sales Manager

March 05, 2025

Dealership Rating
Employee Rating

John Mosqueda patiently took the time to make sure we found the car that fit our needs. He was always professional and very responsive in his communications! We are a repeat Subaru buyer and John was a k More

by BPAGE1999
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: John Mosqueda, Corbin Beck

Mar 06, 2025

Five Star Subaru of Grapevine responded

BPAGE1999, Thank you for returning to Five Star Subaru! John's dedication to finding the right car for your needs is truly valued and we are grateful to have him on our team. Reach out to John or me at 817-438-1700 any time you need our automotive advice. We are focused on helping you enjoy your newest Subaru. Take care, David Cheney, General Sales Manager

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