John Sullivan
John Sullivan at Lakeland Volkswagen

John Sullivan

Parts Manager

Lakeland Volkswagen

209 S Lake Parker Ave
Lakeland, FL 33801

Contact Me
4.2
57 Reviews
4.2

57 Reviews

Write a Review

57 Reviews of John Sullivan

July 09, 2025

Dealership Rating
Employee Rating

I appreciated honesty, transparency and integrity. The staff was professional, accurate and very professional. I am happy with the service they provided More

by driss.Elhabbassi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Fondaw , Ashleigh Hernan

Jul 10, 2025

Lakeland Volkswagen responded

Thank you for your kind words. We’re glad to hear you appreciated the honesty, transparency, and professionalism from our team. It’s great to know you’re happy with the service you received at Lakeland Volkswagen.

July 09, 2025

Dealership Rating
Employee Rating

Service was good, I was in and out within an hour, staff was courteous, enmities were good lounge was good More

by jetorres61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Fondaw

Jul 10, 2025

Lakeland Volkswagen responded

Thank you for the great feedback. We're glad to hear you had a quick and smooth visit, and that you enjoyed the lounge and amenities. We appreciate your kind words about our courteous staff and look forward to seeing you again at Lakeland Volkswagen.

June 19, 2025

Dealership Rating
Employee Rating

Good service, excellent customer service. Great, fast, and well executed trained team. Made whole experience great. More

by Guilherme Oliveira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 20, 2025

Lakeland Volkswagen responded

Hi Guilherme, thank you for the fantastic feedback! We're glad our trained team provided excellent, fast service that made your experience great. We appreciate you choosing us!

March 30, 2025

Dealership Rating
Employee Rating

Nothing bad to say. All positive. Got a got deal on my ID.Not happy about not getting a loaner for recalls 3. More

by lweste6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Fondaw , Katlyn Oldham

Mar 31, 2025

Lakeland Volkswagen responded

Hi, thank you for your feedback! We're so glad to hear you're happy with your ID. We also appreciate your honesty regarding the loaner for recalls. We apologize for the inconvenience and will make sure to take your comments into consideration moving forward. If you have any questions or concerns, feel free to reach out!

January 29, 2025

Dealership Rating
Employee Rating

The curtesy is great and is clean but the service I did not like because I went because the radiator reserve tank is leaking and they said no but they refuel the tank with cooler after the day before I did More

by awilda1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 04, 2025

Lakeland Volkswagen responded

Hi, we deeply apologize for the frustration and confusion you experienced during your visit. It’s important to us that all of our customers feel respected and valued. We would like to address your concerns further and ensure your experience is properly resolved. Please reach out to Jared Diveley at jared@lakelandvw.com so we can discuss this matter in more detail and work towards a solution. Thank you for bringing this to our attention.

December 24, 2024

Dealership Rating
Employee Rating

Professional efficient and very well put together the staff were very nice it was overall and excellent experience. More

by jleblond94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Fondaw , Matthew Lindberg, Katlyn Oldham

Dec 27, 2024

Lakeland Volkswagen responded

Thank you for your wonderful feedback! We're so glad to hear that you had an excellent experience with our professional and efficient team. We truly appreciate your kind words and look forward to serving you again at Lakeland Volkswagen!

September 21, 2024

Dealership Rating
Employee Rating

Was told piece to be replace was cover by warranty and I make appointment tech end up putting glue on piece instead of repairing. Is disappointing I spend ove 60 k in a truck and dealership will not assume More

by fgiovanetty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jared Diveley, Charles Draper, Jeff Arthur, Ron Fondaw, Michelle Barnett, Jessica Corbin , Hunter Jackson, Jarime Jennings, Katlyn Oldham

Sep 22, 2024

Lakeland Volkswagen responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

Sep 23, 2024

Lakeland Volkswagen responded

This was explained to you and your wife with the picture demonstrating where the bracket come apart due to outside influence. As per policy, this is not covered under warranty ( not a defected part ) "C\Pictures\104000111571436.zip" "C: Pictures\104000111571440.zip" sent on Tue 2024-09-17 09:49 advisor explained to your wife the best way with out replacing the headliner very costly to repalace, is glueing the bracket to the headliner was the best option, your wife agreed to proceed with the repair. Have a great day

August 26, 2024

Dealership Rating
Employee Rating

I love this dealership! They take care of the clients and are professional and do good work! Comfy sears while waiting, too! More

by LRIDDLE80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 27, 2024

Lakeland Volkswagen responded

Hi, Thank you for your kind words! We’re thrilled to hear that you love our dealership and appreciate our professionalism and comfortable waiting area. We look forward to serving you again at Lakeland Volkswagen!

August 21, 2024

Dealership Rating
Employee Rating

Caitlin is a great service writer she's knowledgeable friendly and always gives us great advice with our Volkswagen. More

by biresdon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 21, 2024

Lakeland Volkswagen responded

Thank you for your wonderful feedback! We’re thrilled to hear that Caitlin has consistently provided you with knowledgeable and friendly service. It’s great to know she’s been helpful with your Volkswagen. We appreciate your kind words and look forward to continuing to assist you!

August 14, 2024

Dealership Rating
Employee Rating

Service Advisor Ashleigh answered many of my periodic maintenance concerns. Oil change and Brake flush done neatly. The Parts Counter man kindly answered several questions I had about replacement tires More

by KEP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Fondaw , Ashleigh, Service Advisor

Aug 21, 2024

Lakeland Volkswagen responded

Thank you for your feedback, KEP. We're pleased to hear that Ashleigh and our Parts Counter team were able to assist with your maintenance needs and answer your questions. It's great to know that you found our services neat and our staff helpful. If you have any more questions or need further assistance, feel free to reach out. We look forward to serving you again!

1
...

Dealership Inventory (152 Vehicles)

new 2025 Volkswagen Taos car, priced at $32,279
2025 Volkswagen Taos
new
Pure White w/Deep Black Roof exterior
Automatic
Front-wheel Drive
new 2025 Volkswagen Atlas Cross Sport car, priced at $34,285
2025 Volkswagen Atlas Cross Sport
new
Pure White exterior
Automatic
Front-wheel Drive
used 2025 Volkswagen Taos car, priced at $28,508
2025 Volkswagen Taos
used
Pure White exterior
Automatic
Front-wheel Drive
new 2025 Volkswagen Tiguan car, priced at $29,986
2025 Volkswagen Tiguan
new
Pure White exterior
Automatic
Front-wheel Drive
new 2025 Volkswagen Atlas Cross Sport car, priced at $50,356
2025 Volkswagen Atlas Cross Sport
new
Silver Mist Metallic exterior
Automatic
All-wheel Drive
new 2025 Volkswagen Golf GTI car, priced at $39,243
2025 Volkswagen Golf GTI
new
Opal White Pearl exterior
Automatic
Front-wheel Drive