John Rivera

I had a great experience with this dealership. They helped me with everything I needed and wanted, and the customer service was excellent. The staff was professional, patient, and made the whole p They helped me with everything I needed and wanted, and the customer service was excellent. The staff was professional, patient, and made the whole process smooth and stress-free. I would definitely recommend them to anyone looking for a vehicle. More

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It’s always a great experience buying at Sloane Honda and John is great to work with. John is great to work with. More

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Great experience. Staff was friendly and very patient while I tested out many cars and asked a lot of questions. John was very informative and insightful in my car sea Staff was friendly and very patient while I tested out many cars and asked a lot of questions. John was very informative and insightful in my car search. More

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Excellent person, very good at sales and excellent customer service. I didn't go in intending to buy a vehicle, but he convinced me to. The best salesman at Sloane Honda. customer service. I didn't go in intending to buy a vehicle, but he convinced me to. The best salesman at Sloane Honda. More

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Excellent person, available at any time inside and outside of work. Excellent sales service. Very satisfied with him, the best!! outside of work. Excellent sales service. Very satisfied with him, the best!! More

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I really recommend this dealer, all staff very professional. Plus the attention to the customer is great. professional. Plus the attention to the customer is great. More

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I’ve been a honda customer for many years now and always have a great experience. John Rivera is great to work with. have a great experience. John Rivera is great to work with. More

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John was excellent and very thorough in explaining me my options and pros and cons of a new CRV versus a used one. options and pros and cons of a new CRV versus a used one. More

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They were upfront about the prices and discounts. They understood my concerns and were willing to work with me. They understood my concerns and were willing to work with me. More

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I was very disappointed with my experience with Sloane Honda Philadelphia. I arrived with prearranged financing with Capital One Auto Finance with good credit. I specifically asked them not to "shop my cr Honda Philadelphia. I arrived with prearranged financing with Capital One Auto Finance with good credit. I specifically asked them not to "shop my credit" and they assured me that they would not. The dealership submitted loan applications to 3 different lenders, resulting in 12 hard inquiries. The lenders who received my applications informed me that the loan amounts requested with thousands of dollars higher than the approval amount I previously obtained. The application that was submitted states that it would not be processed if it is incomplete. My application was incomplete, missing key information. The dealership took the position that I was aware that they would shop my credit which was a complete mischaracterization of the matter. Why would I ask them to apply for a loan when I had an approval? They submitted an application to a credit union that I was not affiliated with. There was no permissible purpose to shop my credit, since I had arranged my approval. The states AG, FTC and other regulators are looking into this, due to the serious violations and deceptive practices. My recommendation is to write up an addendum and have them sign off that they will not shop your credit, if you have prearranged financing. More

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