John Rivera

I was very disappointed with my experience with Sloane Honda Philadelphia. I arrived with prearranged financing with Capital One Auto Finance with good credit. I specifically asked them not to "shop my cr Honda Philadelphia. I arrived with prearranged financing with Capital One Auto Finance with good credit. I specifically asked them not to "shop my credit" and they assured me that they would not. The dealership submitted loan applications to 3 different lenders, resulting in 12 hard inquiries. The lenders who received my applications informed me that the loan amounts requested with thousands of dollars higher than the approval amount I previously obtained. The application that was submitted states that it would not be processed if it is incomplete. My application was incomplete, missing key information. The dealership took the position that I was aware that they would shop my credit which was a complete mischaracterization of the matter. Why would I ask them to apply for a loan when I had an approval? They submitted an application to a credit union that I was not affiliated with. There was no permissible purpose to shop my credit, since I had arranged my approval. The states AG, FTC and other regulators are looking into this, due to the serious violations and deceptive practices. My recommendation is to write up an addendum and have them sign off that they will not shop your credit, if you have prearranged financing. More

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Julie was great. I absolutely love my new car. She was patient with me & was very knowledgeable about Honda. I appreciate you Julie Thank you! I absolutely love my new car. She was patient with me & was very knowledgeable about Honda. I appreciate you Julie Thank you! More

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Wolves in sheep clothing. Liars. They tell things to get you in . Towards the end is just a bunch of lies won't be buying another vehicle here. I'll to people go elsewhere.👎 Liars. They tell things to get you in . Towards the end is just a bunch of lies won't be buying another vehicle here. I'll to people go elsewhere.👎👎👎👎👎 More

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Larry Walsh, John Rivera, and Lou from finance couldn't have treated us better. The experience was a pleasure. No pressure, no sales talk other than our specifications. I would advise new buyers to me have treated us better. The experience was a pleasure. No pressure, no sales talk other than our specifications. I would advise new buyers to meet with these gentlemen for the best experience in car buying. More

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They are very good and very professional I recommend them 100% they have good communication with the client 100% they have good communication with the client More

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John Rivera was awesome. Very professional and gave a great deal that met our budget and needs. Very professional and gave a great deal that met our budget and needs. More

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I found them professional and very efficient. I dropped my car off and few hours later I was getting a call back that my car was ready. Just awesome. I dropped my car off and few hours later I was getting a call back that my car was ready. Just awesome. More

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John Rivera have been the most helpful and loyal sales person I have ever dealt with. Ask for John if you want a realizable sales person. He went out his way to pick up documents I was missing from my job person I have ever dealt with. Ask for John if you want a realizable sales person. He went out his way to pick up documents I was missing from my job and picked me up at Enterprise the day I had to return my rental. He goes above and beyond. More

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On 07/29/2021 I went to Sloane Honda at Bustleton Avenue and Haldeman Avenues to buy a car. The Salesperson JOHN RIVERA showed me , Model : 2022 Honda Odyssey EX-L VIN : 5FNRL 6H79NB032425 Stock and Haldeman Avenues to buy a car. The Salesperson JOHN RIVERA showed me , Model : 2022 Honda Odyssey EX-L VIN : 5FNRL 6H79NB032425 Stock # : 5200896 The MSRP of the car was $42,582 and I agreed to pay that in full and gave a check for $500 to confirm the agreement. I was informed that because of Covid the car will be handed to me on 08/05/2021. On 08/05/2021 when I went to pick up my car they tried to trick me by giving me a car with a different VIN : 5FNRL6H78NB031783 for which the MSRP was $40,580. I agreed to buy that car even if they lied about it, however they told me that I had to pay the original MSRP of $42,582. I told them that if I were paying the original MSRP I would wait for the original car. How can they sell me a car at a higher MSRP even when they aren’t delivering me the car which we agreed upon. They started arguing with me whilst they were doing a fraud by handing me a different car. I went to speak to the manager. He was rude, upon asking his name he told me that he won’t give me his name either. I told them to refund me my $500 agreement money after looking at their Rudeness and Racist behavior towards me. They told me that it will be delivered to me after 10 business days. I would suggest that anyone who is willing to buy a car from this place should rethink. Their way of doing business is absolutely diabolical and they try to fool the customer and do fraud. Upon asking for the original car they get rude. In my life I have never seen such customer service and never thought they would try to cheat me. It was absolute shambles and I wish to soon see them in court. I am attaching all the proof to this review. Hope this review helps other customers to be aware of the money leachers and the parasites. More

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John is very friendly and assisted us with all of our needs including getting a good quote for the insurance. Thank you for the help! needs including getting a good quote for the insurance. Thank you for the help! More

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