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John Moen
John Moen at Frisco Chrysler Dodge Jeep Ram

John Moen

Service

Frisco Chrysler Dodge Jeep Ram

9640 Texas 121
Frisco, TX 75035

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4.6
69 Reviews
4.6

69 Reviews

Write a Review

69 Reviews of John Moen

August 05, 2025

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Employee Rating

Charge a credit card fee and don’t let you know until you check out. Bad business More

by mboyland13
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Recommend Dealer
No
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August 05, 2025

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I asked for an appraisal and never received it. Seems like this dealer is not interested in selling cars More

by SJAXON1
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Recommend Dealer
No

Other Employees Tagged: Derrick Johnson, Rhonda Shary

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Aug 06, 2025

Frisco Chrysler Dodge Jeep Ram responded

Hello, Your feedback is important to us here. I would appreciate the opportunity to speak with you about the quality of communication with our Sales Team regarding an appraisal. Please contact me directly at a time that is best for you. Thank you, Andre Moore General Sales Manager andremoore@greenwayauto.com 469-888-4788 ext. 253

August 01, 2025

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Professional , informative , quick turn on service they gave me ride to get a rental car. Many thanks. More

by jbuettner
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Recommend Dealer
Yes
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Aug 01, 2025

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your kind words and acknowledgment of our service. Thanks for choosing Frisco Chrysler Dodge Jeep Ram.

Aug 01, 2025

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your kind words and acknowledgment of our service. Thanks for choosing Frisco Chrysler Dodge Jeep Ram.

July 29, 2025

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Employee Rating

I do not feel that the team was timely in responding with updates on my vehicle. Keeping me updated on general timing was my primary ask. I called on several occasions but did not get a response until the ca More

by kevin.kelly
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Recommend Dealer
No
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Jul 31, 2025

Frisco Chrysler Dodge Jeep Ram responded

Hello, Your feedback is very important to us. I would like to speak with you about the level of communication you received from our team regarding the status of your vehicle. Whenever you can, please reach out to me directly so we may discuss this in greater detail. Best regards, Andre Moore General Sales Manager andremoore@greenwayauto.com 469-888-4788 ext. 253

July 28, 2025

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Employee Rating

John and the team at Frisco Ram did a great job on my service. They were quick and communicated well. More

by Will at ZT
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Workmanship
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Recommend Dealer
Yes
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Jul 31, 2025

Frisco Chrysler Dodge Jeep Ram responded

Thanks for sharing your great experience at Frisco Chrysler Dodge Jeep Ram! We're glad you were pleased with our team's quick service and communication.

July 25, 2025

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Provide Good oil change service and timely completed the job. Finally, free car wash is a wonderful service. More

by Davidshu345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Neil Shary, Ryan Parish, Davis Pham, Hunter Pearce, Brian Foltz, Jordan Riley, Derrick Johnson, Daphne Benedict, Christopher Kite

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Jul 25, 2025

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience. Our team at Frisco Chrysler Dodge Jeep Ram is glad to know you appreciated the oil change service and car wash.

Jul 31, 2025

Frisco Chrysler Dodge Jeep Ram responded

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July 25, 2025

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Employee Rating

Good John is very helpful and he knows what he is doing Thank you John More

by pphuochuy
Recommend Dealer
Yes

Other Employees Tagged: John Moen

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Jul 25, 2025

Frisco Chrysler Dodge Jeep Ram responded

We're glad to hear that our team provided great assistance. Thanks for choosing Frisco Chrysler Dodge Jeep Ram.

July 22, 2025

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Very professional experience and would recommend to others. Glad to have visited and had our problems fixed More

by lombardr
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Parish, Davis Pham, Hunter Pearce, Brian Foltz, Derrick Johnson, Daphne Benedict, Christopher Kite

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Jul 22, 2025

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your kind words. We're happy to hear you had a professional experience at Frisco Chrysler Dodge Jeep Ram and that our team was able to assist with your needs.

July 19, 2025

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Great professional team the provided excellent service and communication. They have earned my return business. More

by mcmanus_jeff
Recommend Dealer
Yes

Other Employees Tagged: John Moen

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Jul 31, 2025

Frisco Chrysler Dodge Jeep Ram responded

We’re glad to hear you had a positive experience with our team at Frisco Chrysler Dodge Jeep Ram. Thank you for choosing us and we look forward to serving you again soon.

July 15, 2025

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Employee Rating

As always Excellent customer service received from Davis Pham and all personnel at Frisco Chrysler Dealership More

by josuevz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Davis Pham, Daphne Benedict

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Jul 15, 2025

Frisco Chrysler Dodge Jeep Ram responded

We're grateful for your kind words about our team at Frisco Chrysler Dodge Jeep Ram. Thank you for choosing us again.

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