John Lucky Luciano | Page 11

Easy and painless! My husband and I found several VW's online we were interested in. David pulled them up for us to look at and test drive on a very windy cold day. Da My husband and I found several VW's online we were interested in. David pulled them up for us to look at and test drive on a very windy cold day. David was very knowledgeable and answered all the questions we had for him. We had made a decision on a Certified Pre-Owned Passat but we had one concern about it. David took us and the Passat right over to the service department and Greg went with us on a test drive to check it out. Greg had his team check it out and got it resolved. Financing with Micah went very fast and smooth. Going over all of the details of the Passat when we picked it up with July was very helpful. John taking time to greet his customers is very nice. Most of all I felt like I as a customer was just important buying a Pre-owned vehicle as a customer that would have been buying a new higher priced vehicle. That is very appreciated. Thank you to everyone! More

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Such a great group to work with! David is a no pressure salesman. We really appreciated his help in finding our next ride. He was friendly, patient, and overall easy to work with. Not David is a no pressure salesman. We really appreciated his help in finding our next ride. He was friendly, patient, and overall easy to work with. Not one complaint comes to mind. More

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I’m in love with my new Jetta! I purchased my 1st Volkswagen today! It is also my 1st vehicle purchase on my own. Everyone at the dealership treated me like family, as they worked m I purchased my 1st Volkswagen today! It is also my 1st vehicle purchase on my own. Everyone at the dealership treated me like family, as they worked me into my beautiful car. If you decide to purchase a vehicle, be sure to give Street Volkswagen a Chance! Amazing company, amazing people, amazing cars! More

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Why would you go anywhere else? There is a reason this is my fifth car from Street VW. The people. Yes they have a product that could sell itself but these guys are in the people bus There is a reason this is my fifth car from Street VW. The people. Yes they have a product that could sell itself but these guys are in the people business. My story starts as a broke, homeless (living with family), Iraqi war vet with a pregnant wife fresh out of the army. I new of the service guy and told him I needed a bigger vehicle So he introduced me to David Ortiz. A little while later that car had a recall. When I got the car back it vibrated violently. The recal was on the floor mats so I knew it was just coincidence. I told Greg Byler, service guy, if it was more than $50 don’t fix it because I was broke. He called me and told me the mechanical issue and that it would cost $1700 to fix and before I could tell him I can’t afford it he said he had talked to the owner and wanted to do it for free. My wife and I sat and the floor and cried. I knew I would never go anywhere else. Through nursing school and through the years they have allowed us to grow in vehicles always giving us what we needed. Yes I wish the cars were free, but they were more than fair and always gave us fair amount on trade and always treated us like Family. Two years ago my Twin brother died of a sudden heart attack and my wife and I found ourselves on the floor crying again but this time with a card with hand written messages of love and support. I am just like every other customer but still treated like family. Now as a director of a nursing department I was able to give my wife the car of her dreams. This time they made one mistake, over promising on our trade in. But, they stuck with it and never hesitated to stand by their word. Talk about convience, David Ortiz is my car guy who all I need to do is text and he starts searching. 5 cars may seem like I buy high end stuff but in reality the last car I bought was a 2007 Saturn with 200000 miles on it so I could sell my truck and save some money. I paid $1300 dollars for that bad xxx whip and you would have thought it was a Lamborghini the way I was treated. This time Shane Geise help get me into the car of my wife’s dreames. There was a crack in the windshield from transport and he ordered a new windshield on the spot and let us drive another new car till it was fixed thanks to Greg Byler again. And lastly, by far the sweetest and best looking person I delt with, Micah Barfield. Didn’t push warranties rather told us the benefits of the service plans and made time to redo paperwork when we could not decide on which model to buy. I respect these people and go as far as saying I love these people. So, why would you go anywhere else? Don’t say it’s because they only sell VW because only 2 of the cars I have bought were VW. I stop in for a cold dink and shoot the breeze with these people. Not about cars but, about my life and their families. I know Mr Street and John Luciano know the wonderful people they have working for them because It is seen in their smiles and customer service. And no, I did not get paid to write this and no I am not related to anyone there but if you want to adopt I may be in the market for another vehicle soon. From July Salazar going over features in the car to Colby Kitchen just visiting with me, I thank you. From, a once very broke, homeless veteran to family. Sincerely Christopher Heath More

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Fabulous experience Buying a car at Street Volkswagen is a great experience. Everyone was so helpful and knowledgeable. They found the exact vehicle that we wanted and w Buying a car at Street Volkswagen is a great experience. Everyone was so helpful and knowledgeable. They found the exact vehicle that we wanted and were so easy to work with. They are very involved in our community which is very important to us. If you are looking for a wonderful car buying experience this is the dealership for you! More

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Could not have been easier John ordered the car I identified the morning I described it, confirming it would arrive within a week. It did. On our first (and only) visit John i John ordered the car I identified the morning I described it, confirming it would arrive within a week. It did. On our first (and only) visit John introduced us to Justin who handled all details and answered all questions up to closing. John gave us a "take home" price which was confirmed at closing. The closer was friendly and efficient. My wife wrote her check for her car. What a gal. It could not have been easier. More

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Great place to do business I purchased this car about the middle if February, and have been treated like a hero ever since, even before that, sunce I bought my last car there to I purchased this car about the middle if February, and have been treated like a hero ever since, even before that, sunce I bought my last car there too. This time I brought the car in for service, and Todd and Colby both treated me great, and the work was done well, great. Thanks to all the folks at Street VW More

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Always a perfectly orchestrated experience! I have owned 5 Volkswagen vehicles and my last two purchases have been the absolute best experiences! My salesman, Zach Walls, always provides an info I have owned 5 Volkswagen vehicles and my last two purchases have been the absolute best experiences! My salesman, Zach Walls, always provides an informative and comfortable experience working with the team including: Tyler Heck, Shane Giese and John Luciano. They look into and work on getting me the best deals possible that work for me. Every time I visit my dealership I feel welcomed and am treated not only like a customer, but a member of the Volkswagen family. I recommend everyone who is in the market for a new or used vehicle to visit and give them a try. The experience here is always one were you are completely informed, educated and carefree of feeling pressured into buying a vehicle. The team perfectly works together to make the process quick and easy without leaving out any information that is beneficial to the consumer. I have always liked my Volkswagens and working with these guys and their entire staff always makes the ownership of these vehicles a wonderful experience. More

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Great Experience! All the personnel worked hard to make our car deal a reality. Even though we bought a used vehicle, we were treated like we were buying the highest p All the personnel worked hard to make our car deal a reality. Even though we bought a used vehicle, we were treated like we were buying the highest priced new car on the lot! We are very pleased with our new used car. Our wait for paperwork was a bit long, but the waiting area was a great place to be. More

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Fast, affordable service! I totaled my first Volkswagen., and without hesitation Sammy set u an appointment to help us get another car. He got my monthly payment as low as he c I totaled my first Volkswagen., and without hesitation Sammy set u an appointment to help us get another car. He got my monthly payment as low as he could He works very diligently to please his customers. Minor things wrong with the Passat. And when I asked if Sammy could get all that doe for me ,and again with a smile he said yes we will get it done for you! Now that’s service. I was looking at the floor mats and John Luciano asked me what kind of car I was getting I replied to him a Passat and John asked the sale person if they had any the salesman said yes. And I got new floor mats for my car.Thank you Volkswagen! More

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