Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Cars for Sale
Write a Review
View All Employees
John Lorence
John Lorence at Manly Honda

John Lorence

Service Advisor

Manly Honda

2777 Corby Ave
Santa Rosa, CA 95407

Contact Me
4.5
72 Reviews
4.5

72 Reviews

Write a Review

72 Reviews of John Lorence

March 28, 2026

Dealership Rating
Employee Rating

Scheduling service appointment was easy. Drop off and pick up of vehicle was easy and effortless. More

by LETICIA.SANCHEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniela Velazquez Martinez

Report | Print

March 25, 2026

Dealership Rating
Employee Rating

Great friendly service, John is the best! My 6th Manly Honda, wouldn't go anywhere else! More

by MDFLAD
Recommend Dealer
Yes

Other Employees Tagged: John Lorence

Report | Print

March 13, 2026

Dealership Rating
Employee Rating

Had me do 3 different appointments for the same recall Wood like a free oil change for the time and money wasted More

by LALO3113
Recommend Dealer
No

Other Employees Tagged: John Lorence

Report | Print
Mar 14, 2026

Manly Honda responded

Hi LALAO3113, Thank you for bringing this to our attention, and I’m sorry for the inconvenience you experienced. We certainly understand how frustrating multiple appointments for the same recall can be. If you’re open to it, I’d really appreciate the chance to speak with you and learn a bit more about what happened so we can work toward making things right. Could you please share the best contact number to reach you? I’d be happy to give you a call. Thank you again for your feedback and for allowing us to improve. Best, José Rocha Customer Experience Manager Manly Honda 707-535-1163 jrocha@manlyauto.com

March 12, 2026

Dealership Rating
Employee Rating

Quick thorough and efficient John and the dealership were able to complete my request in a quick timely manner More

by DELARIOKATIE
Recommend Dealer
Yes

Other Employees Tagged: John Lorence

Report | Print
Mar 12, 2026

Manly Honda responded

Thank you for taking the time to share your feedback. We truly value and appreciate you, and we’re grateful you chose Manly Honda. Until next time! Best, Your Manly Honda Team!

March 10, 2026

Dealership Rating
Employee Rating

Courteous prompt and friendly helpful and timely They provided prompt service and my car was ready within the parameters they promised. More

by LBACCICM
Recommend Dealer
Yes

Other Employees Tagged: John Lorence

Report | Print
Mar 12, 2026

Manly Honda responded

Thank you for taking the time to share your feedback. We truly value your business and are grateful you chose Manly Honda. We look forward to seeing you again next time! Best, Your Manly Honda!

February 23, 2026

Dealership Rating
Employee Rating

It was just change of oil service. No complaints and above all I am happy because it was done in short time. More

by JPROMIS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 24, 2026

Manly Honda responded

Thank you for the five-star review! We value and appreciate you and your business! Jose Rocha Customer Experience Manager Manly Honda 707-535-1163 jrocha@manlyauto.com

February 09, 2026

Dealership Rating
Employee Rating

It went smoothly Test drove 2 models of 2025 vehicles, very limited inventory and no 2026 models More

by CAVILES0
Recommend Dealer
Yes

Other Employees Tagged: John Lorence

Report | Print
Feb 17, 2026

Manly Honda responded

Your feedback helps us continue improving. Thank you for taking the time to share your experience. We look forward to your next visit! Warm regards, Your Manly Honda Team!

February 06, 2026

Dealership Rating
Employee Rating

Went there to get work done. It was done in a timely manner No thanks More

by KASEYDRADY
Recommend Dealer
Yes

Other Employees Tagged: John Lorence

Report | Print
Feb 17, 2026

Manly Honda responded

Your feedback helps us continue improving. Thank you for taking the time to share your experience. We look forward to your next visit! Warm regards, Your Manly Honda Team!

January 30, 2026

Dealership Rating
Employee Rating

Good service, friendly Kept me informed, offered transportation Gave me accurate estmate. Car was clean when I got it. More

by Ponysmom
Recommend Dealer
Yes

Other Employees Tagged: John Lorence

Report | Print
Jan 31, 2026

Manly Honda responded

Thank you for choosing Manly Honda and for taking the time to leave a review. It means a lot to us. We appreciate you and look forward to seeing you again! Your Manly Honda Team

January 26, 2026

Dealership Rating
Employee Rating

The staff is friendly, competent and timely. The prices are reasonable and I can trust the work that is done. More

by MCRISTEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Rocha Jr, Lucia Chavez Lopez, Daniela Velazquez Martinez, Hiram Lopez, Tony Inzunza

Report | Print
Jan 30, 2026

Manly Honda responded

Thank you for choosing Manly Honda and for taking the time to leave a review. It means a lot to us. We appreciate you and look forward to seeing you again! Your Manly Honda Team

1
2
...
8

Dealership Inventory (110 Vehicles)

new 2026 Honda Civic car, priced at $28,345
2026 Honda Civic
new
Platinum White Pearl exterior
Automatic
Front-wheel Drive
$28,345
View Details
new 2026 Honda Civic car, priced at $25,890
2026 Honda Civic
new
Crystal Black Pearl exterior
Automatic
Front-wheel Drive
$25,890
View Details
new 2026 Honda HR-V car, priced at $31,405
2026 Honda HR-V
new
Platinum White Pearl exterior
Automatic
All-wheel Drive
$31,405
View Details
new 2026 Honda CR-V Hybrid car, priced at $37,080
2026 Honda CR-V Hybrid
new
Solar Silver Metallic exterior
Automatic
Front-wheel Drive
$37,080
View Details
new 2026 Honda Prologue car, priced at $51,850
2026 Honda Prologue
new
Snowfall Pearl exterior
Automatic
All-wheel Drive
$51,850
View Details
new 2026 Honda HR-V car, priced at $31,405
2026 Honda HR-V
new
Platinum White Pearl exterior
Automatic
All-wheel Drive
$31,405
View Details
View All Inventory