John "Jay" Lack | Page 8

I came in for service of my Jeep Compass 2020. I left with a Jeep compass 2024. I think that sums it up. lol Very nice, congenial, sense of humor l, great personalities, and professionalism! I left with a Jeep compass 2024. I think that sums it up. lol Very nice, congenial, sense of humor l, great personalities, and professionalism! No pressure at all. Great salesman. More

by GRNEYEDLDY10 Verified Customer Verified Customer

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The only reason we bought at that dealership was because of the care and concern that Liz Brunschmid showed us. of the care and concern that Liz Brunschmid showed us. More

by munchkin.0308 Verified Customer Verified Customer

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Had a great experience, Devin was able to address all my concerns and questions that I had. concerns and questions that I had. More

by andrewdci03 Verified Customer Verified Customer

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Great experience. No hassle shopping, no pressure, requirements for reviews are stupid and should not be forced. No hassle shopping, no pressure, requirements for reviews are stupid and should not be forced. More

by terrympack Verified Customer Verified Customer

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Well took his time reviewed all the futures of the new car and actually followed it up with the phone call to see if I had any additional charges car and actually followed it up with the phone call to see if I had any additional charges More

by ksfairport Verified Customer Verified Customer

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Everyone we came in contact with was super Great experience Mike was very knowledgeable and answered all our questions experience Mike was very knowledgeable and answered all our questions More

by bucky0 Verified Customer Verified Customer

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My purchase was a strange one, as I was buying from out of state. Two hurricanes, death in the family, unexpected death in the family of the owner of the transportation broker I had scheduled with, need fo of state. Two hurricanes, death in the family, unexpected death in the family of the owner of the transportation broker I had scheduled with, need for wet signatures via a local notary on some of the paperwork, etc etc, made this one by far the most drawn-out and challenging vehicle purchases I've done in 39 years of buying/selling cars. All that being said, I had an excellent buying experience, and all staff members I worked with were friendly and efficient. Neil Giles, however, stands out as simply one of the best salesmen I've ever worked with. His communication was outstanding with me across the nearly month-long process it took to get this vehicle to me. He was zero pressure, thorough when responding to my many questions, timely with answers on anything, and was just a friendly guy to work with. He is what all vehicle salespeople should be like, and if we ever find ourselves over in the New Port Richey area we'll stop by and I'll shake his hand. Lastly, I very much appreciated that of all the dealerships I worked with across 5 states to find the best deal I could, Ferman was one of the only that did not try to tack on a bunch of dealer-installed unnecessary/unwanted add-ons like underbody protection, window etching, tint, etc etc. I hate bait and switch tactics like that. Advertising low prices and then adding back things like that is an immediate turn-off for me as a buyer and I leave any dealership that does it. The price for my Jeep was the price shown, plus the up-front communicated processing/tax/title/license fees. Ferman needs to maintain that practice, as it'll attract more buyers like me. Thanks again for a solid experience, and best of luck as you continue to recover from Hurricanes Helene and Milton! More

by OBIMATT87 Verified Customer Verified Customer

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Very friendly staff. Treated with respect. Comfortable surroundings. Sales rep Devin was very helpful in showing us some of the details with the Compus. We are very satis Treated with respect. Comfortable surroundings. Sales rep Devin was very helpful in showing us some of the details with the Compus. We are very satisfied. More

by sdato1 Verified Customer Verified Customer

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Excellent service all around . They stayed late to accommodate my schedule We made a Great Deal Thank You Ferman and your Experienced staff . They stayed late to accommodate my schedule We made a Great Deal Thank You Ferman and your Experienced staff . More

by andret2045 Verified Customer Verified Customer

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Easy to work with, no pressure or xx games. Devin was knowledgeable before the sale and didn't disappear after the sale. Good follow up. Great experience! Devin was knowledgeable before the sale and didn't disappear after the sale. Good follow up. Great experience! More

by jedoll Verified Customer Verified Customer

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