John Guido, Jr. | Page 32

I (24 years old) was in the market for a new vehicle (2022 Mustang), almost all the dealership in my area had a market adjustment on their prices because of the current economic situation. AH Ford was o (2022 Mustang), almost all the dealership in my area had a market adjustment on their prices because of the current economic situation. AH Ford was one of the few dealerships that was willing to respect MSRP on special orders. I decided to do business with them mainly because my father had bought some vehicles previously at this dealership. I put my order in April 2022 with a 500 dollar deposit, about 2-3 months later I get the confirmation email with the window sticker, I noticed that some of the options were missing, nothing to crazy but I will still get the vehicle. I spoke to Anthony(sales rep) to see what we could do about it, we spoke with Jose(sales manager) and I we were able to agree on a good deal for the vehicle. I will like to thank Mr. Guido(general manager) for keeping track of the whole situation and making sure that the customer is satisfied with their purchase. Thanks More

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Elliott was helpful and knowledgeable with the cars we test drove. He work with us on price and a fair trade in value test drove. He work with us on price and a fair trade in value More

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Elliot was great to work with. I would recommend anyone to work with him on a new or used vehicle I would recommend anyone to work with him on a new or used vehicle More

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Drove 85 miles to get here and the deal went smooth. Will recommend this dealer to a friend Will recommend this dealer to a friend More

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Elliott Reichelwas extremely helpful and honest as he helped us purchase our 3rd car from this dealership. We appreciated his expertise and stellar work ethic. We would definitely recommend Elliot and A helped us purchase our 3rd car from this dealership. We appreciated his expertise and stellar work ethic. We would definitely recommend Elliot and Arlington Heights Ford to friends and family. More

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I came a hr away to see Elliott reichel today about a vehicle & he got me in the exact car I wanted I thank him so much!! vehicle & he got me in the exact car I wanted I thank him so much!! More

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Listened to me. Found the car I wanted. Worked with me on getting a price that was acceptable to me and fair to the dealership. Didn’t give up till we were both happ Found the car I wanted. Worked with me on getting a price that was acceptable to me and fair to the dealership. Didn’t give up till we were both happy. More

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Elliott make the car buying experience enjoyable! He goes to bat for his customers and makes sure you get the best possible deal! He's made a customer for life! He goes to bat for his customers and makes sure you get the best possible deal! He's made a customer for life! More

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AH Ford Service Dept. comes through again. My Ford vehicle has had a series of minor, but annoying service issues. Each time I encounter the service department, they list comes through again. My Ford vehicle has had a series of minor, but annoying service issues. Each time I encounter the service department, they listen patiently to my frustrations and treat these minor concerns with the same diligence as if they were a significant concern. Kudos to Mike Waddle during my most recent visit. Mike handled my phone call, set the appointment, communicated my concerns to the tech, ordered the parts, liaised with Ford Customer Service, and tackled the mounds of paperwork it took to fix the problem. There was no need to argue or haggle to get the job done. Every facet of the service visit exceeded my expectations. I expect to continue visiting the service department for my regular maintenance needs, and I feel good knowing that if a repair concern crops up again, Mike, Jerry Hood, and Mr. Guido are there to ensure a quality repair resolution and (my) complete customer satisfaction. More

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This is my 7th car from John and Elliott and I couldn't be happier. The level of service at AH Ford is second to none. A great buying experience once again, top notch dealership. be happier. The level of service at AH Ford is second to none. A great buying experience once again, top notch dealership. More

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