John Fiorino
John Fiorino at Matthews Kia of Greece

John Fiorino

Service Manager

Matthews Kia of Greece

4321 W Ridge Rd
Rochester, NY 14626

4.8
101 Reviews
4.8

101 Reviews

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101 Reviews of John Fiorino

September 24, 2025

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Employee Rating

It was so great to get car washed and windows cleaned when i was there only for a free recall service More

by Steve
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Service Time
Service Communication
Recommend Dealer
Yes

September 20, 2025

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Arrived at time of appt. check-in was fast, Work was completed in a good amount of time. Thanks. More

by k2kiceman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 22, 2025

Matthews Kia of Greece responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

September 20, 2025

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Employee Rating

I am from the state of Georgia and as I was traveling through New York, there was a problem with my vehicle. I went to the nearest KIA along my route. To be honest with you, I didn’t know what to expect More

by mcockrell456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 22, 2025

Matthews Kia of Greece responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

September 17, 2025

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Philanthropists Have Become More Powerful Than Ever via Thanks for your support of this project More

by indlaxman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2025

Matthews Kia of Greece responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

September 17, 2025

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Employee Rating

I love this dealership! ! I have purchased four vehicles since 2009. I have also referred family, friends, and colleagues, who purchased vehicles from the dealership, when More

by PAMELAFLEMMING
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Brian Salamone, Nick Makowski

Sep 18, 2025

Matthews Kia of Greece responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

September 10, 2025

Dealership Rating
Employee Rating

Service writers are great. Never have any problems with service repair or other staff members, More

by 1ron1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 11, 2025

Matthews Kia of Greece responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

September 08, 2025

Dealership Rating
Employee Rating

I was impressed with how fast the were able to get my car in for a repair. More

by swood
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Sep 08, 2025

Matthews Kia of Greece responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

September 06, 2025

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Employee Rating

I was fine with everything they did to my car and didn't take long at all. More

by SUSAN.DIGIOIA55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 08, 2025

Matthews Kia of Greece responded

Hi Susan- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

September 06, 2025

Dealership Rating
Employee Rating

Nice customer waiting area thanks for the car wash would refer to other people thank More

by Keithk77
Service Time
Service Communication
Recommend Dealer
Yes
Sep 08, 2025

Matthews Kia of Greece responded

Hi Keith- We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

September 04, 2025

Dealership Rating
Employee Rating

Had to wheel and deal to get a fair price. Still overpaid for my service… More

by markshannon.thunder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 08, 2025

Matthews Kia of Greece responded

Hi Mark- We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at TellUs@matthewsauto.com when you have a chance. Thank you, and we look forward to hearing from you.

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