John Daly | Page 3

H e l p f u l l. G o t t h e c a r i w a n t G o t t h e c a r i w a n t More

by ficco97 Verified Customer Verified Customer

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Dana as always never disappoints from thier sales to there service center.. they have a new customer. Dont go anyplace else for tour service needs or to get a new Lincoln there service center.. they have a new customer. Dont go anyplace else for tour service needs or to get a new Lincoln More

by TriplC Verified Customer Verified Customer

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Great service, made purchasing my new vehicle easy and convenient. They took care of everything, convenient. They took care of everything, More

by DDUVAL1973 Verified Customer Verified Customer

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This would be my third vehicle that I bought at Dana Ford. Whenever I walk in there, I always feel like I’m at home. The sales people are great. The manager is excellent. They are not pushy at all. I ac Ford. Whenever I walk in there, I always feel like I’m at home. The sales people are great. The manager is excellent. They are not pushy at all. I actually enjoy going to Dana Ford. More

by Sanman730 Verified Customer Verified Customer

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The staff is always so polite and so helpful especially Colin. Thank you to all. Colin. Thank you to all. More

by Marauder Verified Customer Verified Customer

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The best dealer in the northeast coast that I’ve been to because of their prices and friendliness because of their prices and friendliness More

by Romualdocruz Verified Customer Verified Customer

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Ahmed did a great job explaining all the features of my new Explorer. Sergio made the buying process quick and easy new Explorer. Sergio made the buying process quick and easy More

by hazman78 Verified Customer Verified Customer

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Customer service was wonderful in both sales and service. Very polite, friendly, and helpful. Great! Very polite, friendly, and helpful. Great! More

by owltime62 Verified Customer Verified Customer

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Was not impressed with both sales person and general manager other than price and deal of car. I traveled 6-1/2 hours one way for this vehicle. They knew I would arrive between 11A and 12P and I also manager other than price and deal of car. I traveled 6-1/2 hours one way for this vehicle. They knew I would arrive between 11A and 12P and I also spoke with my sales person 2 hours away from dealership. I asked for a quick turn around of picking up the new vehicle and back on the road. I arrived at the dealership and the car did not even start to be detailed. During my time of waiting the general manager inspected my car walked past me twice and not once thanked me for my travel and the purchase of the car. While I waited, my salesman walked over to me and handed me his cell to talk with my insurance company. Once again, something that should have been planned better. Also, I was asked to process my paper work with the finance manager and I explained to my salesperson that I'm not going to purchase or sign off on a vehicle without first seeing the car. He drove me around to the detail shop where I first saw the car other than original photos of the vehicle three weeks earlier via sms message. After seeing the car it looked fine except a few scratches in the front passager side bumper below the light. The detail person said he could try and buff the scratch out. He did make it better but it is still not correct. My salesman was aware of these issue but never offer any further solutions to correct the issue. I spend 70,000 dollars on a new Lincoln and now I'll have to pay further money out of my pocket to correct the issue. That is not correct and they should have offer other solutions but since I'm 6 plus hours from dealership lets just wash out hands on it. The only process that was painless and quick was working with the finance department, in and done in 10 minutes. So I thought I was finally done and ready to leave when there was a scent pack missing in the car and it took another 15 minutes for the sales person to find and supply. From my arrival to departure even though they knew my arrival time I left the dealership at 2:45 PM. Before I left, I explained to my salesperson how disappointing it was that the general manager could not take the time while I was on site to stop by and thank me for the purchase and travel to get the car. Even though he walked past me twice, to and from my trade. I left the dealership and approximately 2 hours later I received a call via my cell during my travel home from the general manager and I will say that I was very short and really did not feel his call was sincere since I assume the salesperson explain my frustration hence the reason for his call. Totally frustrated in the whole process from start to finish! If I could have provided a zero i would have especially since there is still damage on the front bumper that needs corrected! More

by FERRCAD Verified Customer Verified Customer

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Frank Sinatra is a great asset to Dana for sure . .100 % satisfied working with him .100 % satisfied working with him More

by Mare14 Verified Customer Verified Customer

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