John Daly
John Daly at Dana Ford Lincoln

John Daly | Page 27

General Sales Manager

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

4.8
394 Reviews
4.8

394 Reviews

Write a Review

394 Reviews of John Daly

December 30, 2021

Dealership Rating
Employee Rating

I went to Dana just to look at trucks, I’ve been a Toms Ford customer for 10 years Mr Woo who was my salesman did a very good job for his second day selling cars. I told him what I wanted to pay and he got More

by jselletti
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Woo

Jan 03, 2022

Dana Ford Lincoln responded

Thank you for taking the time to share your recent sales experience! We're so happy that Mr. Woo, John, and Steve took excellent care of you! Welcome to the Dana Ford family!

December 17, 2021

Dealership Rating
Employee Rating

The car itself seems to be great, unfortunately this dealership is a terrible representation of Ford. This might be one of the worst sales experiences I have ever had with a car. The dealership and More

by jamievoto
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jeff Beyer , John Locher, Steve Riccardone, Fonsi Rodriquez

Dec 23, 2021

Dana Ford Lincoln responded

We're sorry to see the low rating. We'd like the chance to talk about this so we can determine what can be done to improve the experience for you. Please reach out to me at your earliest convenience. Thank you, Doug Hansen - GSM - 718-983-8700 ext 262

Dec 29, 2021

jamievoto responded

While I appreciate Mr. Hansen following up here, this is emblematic of my initial review. Mr. Hansen wrote this on 12/23. I called in twice on 12/23 and never received a response. I followed up a third time on 12/27 and was finally able to speak with him. I was told it didn't matter if the salesperson did not tell the truth about accessories or pricing. That i signed the deal while given incorrect information on the car. All of which is documented in the written notes, the window sticker, and the "accessories" list. I was told someone would follow up on the scratched car they delivered and on the missing financial paper work. No one followed up. Separately, I did receive a call from "Margie" to see how my experience was and this poor woman had no idea what I was dealing with. She was very kind, said she would take care of the financial documentation and talk to Doug about the scratch. Again, no response on fixing their scratch issue. At least the financial docs were emailed to me, unencrypted, in a blank email, weeks after I bought the car. If this review doesn't warn you, take a look at their Yelp reviews or Better Business Bureau feedback. Its terrible and had they not had the only car I wanted in the area I would have walked. They delivered an overpriced damaged car and could not care less about resolving it. I gave them 6 more days after this follow up to try and make this right. They do not care. I will be reaching out to Ford directly as well.

December 16, 2021

Dealership Rating
Employee Rating

This is the 5th lease i did here!! I always keep coming back because of the great customer service! Theyre top notch! I recently moved to nj and still traveled over an hour to go back yo dana ford because More

by nicolevitalone
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn Ortiz, Ryan Peters

Dec 17, 2021

Dana Ford Lincoln responded

Thanks, Nicole! We're glad that your leasing experiences at Dana Ford have been so great! We appreciate you taking the time to leave us your awesome five-star review! Your loyalty means the world to us!

December 14, 2021

Dealership Rating
Employee Rating

Professional and friendly environment , where everyone is so helpful and pleasant. Overall experience was top notch. I highly recommend. More

by John R
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jesse Cognetta, Ryan Peters , Anthony Rivera

Dec 16, 2021

Dana Ford Lincoln responded

We're happy to hear the Dana Ford team made this such a great purchase, John! Thank you for coming to see us!

December 13, 2021

Dealership Rating
Employee Rating

Its been over a month since the last review and I still have to give a 1 rating, I would give a 0 but 1 is the least I can give. One again after many phone calls all I get it the run a round. I was told I More

by fpen55
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Margie Davis, Jesse Cognetta, Frank Sinatra , Douglas Hansen, Nicholas Squeo

Dec 20, 2021

Dana Ford Lincoln responded

We do apologize for the confusion. I have reached out to our staff and have looked into the situation. We did contact you in regards to this matter and had informed you what occurred and how the situation was being fixed on our end. If you would like us to discuss this again with you please feel free to reach out and we will be happy to explain further.

Dec 20, 2021

fpen55 responded

The situation only gets worse, according to Dana they mailed the check on December 2 to Bank of America after three weeks Bank of America still didn't get it, so Dana cancelled the check, that probably was never sent . After many calls I found out the check was mailed to California to some crazy address, how does a dealership not know where to mail a check for almost $2000. I still think the right hand doesn't know what the left hand is doing in this dealership and I am still waiting for a refund why anyone would deal with this place I have no idea I certainly won't ever again

December 04, 2021

Dealership Rating
Employee Rating

I recently leased my second Lincoln vehicle from I recently leased my second Lincoln vehicle from Dana Ford/Lincoln. I had the great pleasure of meeting and interacting with Mr. John Daly and Mr More

by BLUETHUNDER914
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vincent Langilotti

Dec 07, 2021

Dana Ford Lincoln responded

Thank you so much for your loyal business, Harold! We're thrilled to hear John & Vincent made your most recent visit a great one and we'll be sure to share this wonderful feedback with them both. Enjoy your new vehicle and we'll see you next time here at Dana Ford Lincoln!

November 29, 2021

Dealership Rating
Employee Rating

service was incredible, and i was able to get a car i love! the sales associate Ryan was great and took great care of us! 10/10!! More

by antoniaameno
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Peters

Nov 30, 2021

Dana Ford Lincoln responded

Congratulations on your new vehicle! We're so glad Ryan had the opportunity to assist you with it and we'll be sure to share your kind comments with him. Thank you for choosing Dana Ford and please don't hesitate to reach out if there's anything else we can do for you!

November 26, 2021

Dealership Rating
Employee Rating

great dealership, attentive to my needs! fast fix on my vehicle. thank you to collin and the guys in the back! More

by rfium88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Beyer, Hazem Radwan, Collin Romer , Brieann Driscoll, Steve Riccardone

Nov 30, 2021

Dana Ford Lincoln responded

Thank you for visiting Dana Ford! We're glad Collin and the team were able to get your vehicle fixed quickly and we hope we can be of service to you again in the future. Take care!

November 26, 2021

Dealership Rating
Employee Rating

good experience overall, was a little upset that a brand new trucks drive shaft went at 7,000 miles. More

by rfium88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Beyer, Hazem Radwan, Collin Romer , Brieann Driscoll, Steve Riccardone

Nov 30, 2021

Dana Ford Lincoln responded

Thank you for the review and feedback. Please don't hesitate to reach out if we can be of service again in the future!

November 19, 2021

Dealership Rating
Employee Rating

Harley is great . Dana service was great. Great dealership. Everything was quick and easy. Would recommend More

by robimburgia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Beyer, Jesse Cognetta, Frank Sinatra, Shawn Ortiz , Douglas Hansen, John Locher, Steve Riccardone, Anthony Rivera, Harley Schick

Nov 22, 2021

Dana Ford Lincoln responded

We're so happy Harley gave you such excellent care! Thank you for trusting Dana Ford with your vehicle! We'll see you next time!

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