John Daly | Page 18

Pushy arrogant people they don't help u or call back make u run around. u run around. More

by bernasande Verified Customer Verified Customer

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This is my 5th Ford that I have leased with Dana. This lease experience was definitely better than my last experience. I was able to get the truck I loved- XLT Explorer with the sport package. I was This lease experience was definitely better than my last experience. I was able to get the truck I loved- XLT Explorer with the sport package. I was sad to not be able to lease any in the ST line because of the recall. I went to Ford one day in July for hours to work some numbers and see what was available. A salesman named Chris was very patient (he isn’t working there any longer) and answered all my questions. I went back to Ford 2 weeks later and dealt with another salesman. John Daly in management worked hard to make a fair deal with me. I was happy that Ford bought my truck and I was happy with the deal presented. The man in the finance department was efficient and professional. The only real negative I had was after I completed all the paperwork I left Ford to bring my son to HS football practice. I returned approximately 60-90 mins later and the truck was not cleaned and detailed like it should have been. The salesman said it was. However, there were quite a few scratches that should have been compounded out (it was driven previously and had 1700 miles on it) and the exterior/interior should have been WAY better than it was presented. I requested it be redone and it was. In my opinion, the salesman should have checked over and had this truck perfect at the time of pick up. It absolutely was not. It is a $50,000 truck and it was upsetting that it didn’t look spotless when I returned to pick up. I understand it was close to 7:00 closing time, however, if it was checked before I went out to the car care part of the facility this wouldn’t have happen. Also, I think the new truck should have been driven up to the front of Ford like the other 3 Explorers/1 Edge were. More

by tburke32 Verified Customer Verified Customer

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This is the 5th Ford I have leased. Better experience this time than other times. With the ST recall still going on I coundnt lease one of them, so I leased a XLT Ford Explorer with the Better experience this time than other times. With the ST recall still going on I coundnt lease one of them, so I leased a XLT Ford Explorer with the sport package. I am glad the one they had I loved! More

by tburke32 Verified Customer Verified Customer

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Very professional , didn’t have a long wait at all and everyone was very friendly everyone was very friendly More

by bovino Verified Customer Verified Customer

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It was an easy transaction, Vincent & John Daly were very good to do business with very good to do business with More

by Skallimutoo Verified Customer Verified Customer

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Very attentive and helpful with all of my needs and my family and future concerns family and future concerns More

by jkelly30 Verified Customer Verified Customer

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They are horrendous, they don’t let you bring your lease back to any other dealership, so you have no choice but to go with them and their terrible sales people. They give you crazy numbers and you have no back to any other dealership, so you have no choice but to go with them and their terrible sales people. They give you crazy numbers and you have no choice to take them or throw more money at them for the down payment. Their sales managers are rude and they don’t care about you at all especially once you sign the papers and hand over the money. Went to pick up my car that was already paid for and I was early for my appointment and my two young daughters and I were stuck there for 3 hours just to sign papers, the vehicle wasn’t ready until almost 12:30 and my appointment was at 10:00. This is not the first time I’ve had a problem with them, and yet I have no choice but to go there because of the monopoly they run. Do not bring your business there. And DO NOT bring your children there if you don’t want them to see you get disrespected and spoken to like a fool. If I could give zero stars to the dealership and employees, I would. You’d think after 6 years of business and loyalty they’d treat you right, WRONG!! More

by Dontworryboutit Verified Customer Verified Customer

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Great place to buy a car/truck from plenty of cars to choose from Than You choose from Than You More

by whatsupchris Verified Customer Verified Customer

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Steve represented FORD in a professional manor. I will definitely buY another vehicle from DANA. I will definitely buY another vehicle from DANA. More

by Albert10304 Verified Customer Verified Customer

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The staff was very professional, came into the dealership for a lease buyout ended with a new car with a good deal at the right price ..no pressure. The saleswoman was extremely professional, patient and car for a lease buyout ended with a new car with a good deal at the right price ..no pressure. The saleswoman was extremely professional, patient and caring More

by Tabitatoby Verified Customer Verified Customer

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