John Brooks
John Brooks at Nissan of Elk Grove

John Brooks

Senior Service Advisor

Nissan of Elk Grove

8590 Laguna Grove Drive
Elk Grove, CA 95757

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4.6
157 Reviews

Dealership Experience

21 yrs, 11 mos

Specialties & Trainings

Nissan Bronze Certified

Nissan Award of Excellence Winner

4.6

157 Reviews

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157 Reviews of John Brooks

April 03, 2026

Dealership Rating
Employee Rating

Friendly and excellent customer service Repairs were made in a timely manner and really appreciate it More

by SHERRY.SADLERMILTON
Recommend Dealer
Yes

Other Employees Tagged: John Brooks

April 03, 2026

Dealership Rating
Employee Rating

Everyone was great and they got my car right in to be looked at first thing the next morning. It's really great knowing I have reliable support for my vehicle. More

by koutenko
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

April 03, 2026

Dealership Rating
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Completely exceeded my expectations. John Brooks is no doubt a top notch service advisor and that is why I choose to work with him exclusively whenever I come in for any kind of service. More

by audi_nicoya209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Brooks

April 01, 2026

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Employee Rating

Excellent customer service by John Brooks. He listened intently to my concerns, recommend a service i needed that i didn't know about, and took the extra time to make sure i had a lyft ride to More

by BHOOKER2000
Recommend Dealer
Yes

Other Employees Tagged: John Brooks

April 01, 2026

Dealership Rating
Employee Rating

This was my first time at the Nissan in elk Grove about the dealership, very clean, very comfortable, and Mr. John Brooks deserves six out of five stars More

by PAULAWHITE0
Recommend Dealer
Yes

Other Employees Tagged: John Brooks

April 01, 2026

Dealership Rating
Employee Rating

Dealership contacted me regarding a recall on my vehicle. Used up my gas and didn’t fill it up to at least where I had it. Issue up almost .25 of the tank. For this I can give this rate. Otherwise it would b More

by CALCANTAR09
Service Price Transparency
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Recommend Dealer
No

March 31, 2026

Dealership Rating
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Very professional and took care of my car quickly. I highly recommend coming to this location and speaking to john in services he is awesome! More

by Eduranjobs
Recommend Dealer
Yes

Other Employees Tagged: John Brooks

Mar 31, 2026

Nissan of Elk Grove responded

Thank you for your feedback. We’re glad John and our team were able to provide prompt and professional service for your vehicle. Your recommendation means a lot, and we look forward to continuing to deliver the same high level of care for you in the future.

March 31, 2026

Dealership Rating
Employee Rating

Dealer was clean, excellent working with John, I appreciate the text updates sent. Dealer was clean, excellent working with John, I appreciate the text updates sent. Thank you John for virtually sen More

by ANNANVASQUEZ
Recommend Dealer
Yes

Other Employees Tagged: John Brooks

Mar 31, 2026

Nissan of Elk Grove responded

Thank you for your feedback. We’re glad John and our team were able to provide thorough support and keep you informed throughout your visit. We appreciate your recognition and look forward to serving you again.

March 31, 2026

Dealership Rating
Employee Rating

Great service and the representatives there were very polite and respectful. The communication and the video the techs send to your phone is nice. More

by W.CAPERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raul Ruiz

Mar 31, 2026

Nissan of Elk Grove responded

Thank you for sharing your experience. We’re glad our team was able to provide attentive support and make your visit smooth and informative. We look forward to continuing to provide excellent service in the future.

March 31, 2026

Dealership Rating
Employee Rating

Great service! Timely well Done work. The problem could not be recreated so I will be retuning soon as it does More

by TERAHGILBREATH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 31, 2026

Nissan of Elk Grove responded

Thank you for your 5-star review. We appreciate your patience, and we’re always committed to helping you resolve any of your vehicle issues, so we'll gladly assist you for any future maintenance needs. Our team looks forward to working with you again soon to ensure your vehicle is performing at its best.

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