John Bradley | Page 8

Had a very good experience with our salesman David Gavin very helpful and great to work with would definitely recommend thanks for the help my daughter loves her new SUV very helpful and great to work with would definitely recommend thanks for the help my daughter loves her new SUV More

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Frank is absolutely the beat! I purchased my 6th vehicle from Frank and MB of Bonita Springs. Frank works extremely hard to please ...finding the right vehicle, getting the beat deal and then delivering ti from Frank and MB of Bonita Springs. Frank works extremely hard to please ...finding the right vehicle, getting the beat deal and then delivering timely and correctly. Harry does a superb job in the business office as well. Frank always follows up and wants to make sure you are happy. WOULD HIGHLY RECOMMEND FRANK DELUCA! More

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Frank is the best! He is awesome. I have purchased numerous cars from Frank. He is honest, a deal maker, follows thru, cares about his customer and experience. WOULD HIGHLY RECOMMEND FRANK DULUCA! numerous cars from Frank. He is honest, a deal maker, follows thru, cares about his customer and experience. WOULD HIGHLY RECOMMEND FRANK DULUCA! MB of Bonita Springs is also a wonderful dealership with great service, lots of inventory and they all care about their customers! More

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Excellent Buying Experience Everyone was friendly, professional, and very thorough. Doug promised all paperwork would be completed and ready by 9:00 am, and it was. Great job ev Everyone was friendly, professional, and very thorough. Doug promised all paperwork would be completed and ready by 9:00 am, and it was. Great job everyone! More

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New Car Sales Review in Spring/Summer, 2019 I ordered a 2020 GLS450 and a 2020 AMG GT63 4 Door Coupe from the factory from a salesman who then left the dealership before e in Spring/Summer, 2019 I ordered a 2020 GLS450 and a 2020 AMG GT63 4 Door Coupe from the factory from a salesman who then left the dealership before either car was delivered. The salesman that took over my account, Doug Siegel, was attentive and responsive to my inquiries. When the GLS was delivered it came with different wheels than the one's I had ordered and John Bradley, the sales manager, offered to replace the wheels at no charge, or else give me a discount. I appreciated his offer and chose the discount. John is a very accommodating professional and a credit to the dealership. When both cars were finally delivered, the product concierge, Mark Bradberry, was very helpful in explaining the operation of the technological functions to both my wife and myself - he made it very clear that if we needed follow-up instruction he would be more than happy to again meet with us. My wife has done that and will go back for a third time. if I had to state one constructive criticism it would be that the staff could improve their communications on when factory-ordered cars will ACTUALLY be delivered. Both cars are fantastic and, overall, it has been a very positive experience, and I will not hesitate to recommend MB of BS to my friends. - Doug W, Naples More

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Best Dealer I have ever known Everyone from the top on down is the very best. MB Bonita Springs is the very best dealership to deal with for sales, service, and everything else you Everyone from the top on down is the very best. MB Bonita Springs is the very best dealership to deal with for sales, service, and everything else you need from a dealer. From management to sales and service, as well as customer service, they are fantastic. I recommend this dealership to everyone. They are simply the best. More

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Great experience Frank helped me lease my 2020 C300. Overall experience was excellent. From Frank to the Manager,John Bradley worked with me and my family to trade in Frank helped me lease my 2020 C300. Overall experience was excellent. From Frank to the Manager,John Bradley worked with me and my family to trade in my old Mercedes and get me in a beautiful, safe new car. More

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New Car Purchase I recently purchased my fourth vehicle from Mercedes Of Bonita. From the moment I walked into the dealership, I was greeted with absolute professional I recently purchased my fourth vehicle from Mercedes Of Bonita. From the moment I walked into the dealership, I was greeted with absolute professionalism. They made my car buying experience an absolute pleasure and enjoyable. My Salesman Frank Deluca assisted me every way possible, and has in depth product knowledge which made it easy for me to choose the vehicle for me. He went above and beyond and does this each and every time I send him customers. He is a great person. I was able to meet management at all levels. The store was extremely busy, but each manager came out to speak with me and made certain I was taken care of. They are consummate professionals. The managing partner Ralph Mesa greeted me and spent a tremendous amount of time explaining how important customer service is to him and his staff. To say Phenomenal would be an understatement! Having purchased cars for thirty years, I can absolutely say no dealership can compare. They are simply the best at every level and I recommend them to every person I know!! More

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Best experience by far From start to finish we had a first class experience with the entire team and especially with Frank Deluca. He is professional, courteous, non-pushy a From start to finish we had a first class experience with the entire team and especially with Frank Deluca. He is professional, courteous, non-pushy and a wonderful person to deal with. I will definitely seek his guidance and assistance with my next vehicle in 2020. More

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A Class Act I've recently had the pleasure of purchasing my second vehicle from Mercedes of Bonita. The team in Bonita takes extraordinary care to ensure the high I've recently had the pleasure of purchasing my second vehicle from Mercedes of Bonita. The team in Bonita takes extraordinary care to ensure the highest level of customer satisfaction and support from the initial purchase, all the way through the complimentary car wash and subsequent service visits. Frank Deluca can truly be considered a partner in the purchase process. He takes the time to understand your needs; works diligently to meet your expectations, and doesn't rest until you are completely satisfied. In fact, it's not unusual for Frank to send you a friendly text, just to touch base and follow up several weeks after you've driven your new ride off the lot. John Bradley, working with Frank, will work a fair and honest deal; and you'll leave the table with the experience of never having had a more civil purchase negotiation...ever. The final leg of this Trifecta is undoubtedly Service. As you enter the Service bay, your head starts to spin from the sheer number of individuals whisking you along, offering you coffee, water, or even a pastry from the café. The air of civility is intoxicating for many of us who've never experienced this level of attentiveness before. Jeff Douglass and Torrey Tammaro are detail oriented professionals, who are single minded in their goal to meet the highest level of customer satisfaction imaginable. All in all, the team of Mercedes Bonita, understands the fundamental key to success, is driven by the customer's need to be respected and provided with a quality product. These guys are consummate professionals, and are undoubtedly the best at what they do...anywhere. More

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