

Johany Trespalacios
Assistant Service Advisor Manager
Elder Ford of Tampa
9560 N Florida Ave
Tampa, FL 33612
Dealership Experience
23 yrs, 9 mos
Industry Experience
23 yrs, 9 mos
Specialties & Trainings
Warranty Administrator Base Certified
Service Advisor Master certified
Commercial Service Advisor
Service Manager Fundamentals Certified
Quick Lane Manager Fundamentals Certified
836 Reviews
Write a Review836 Reviews of Johany Trespalacios
July 31, 2025
The Elder Ford service Team members are great people. JOHANY tried hard to have our 2019 Mustang GT’s necessary repair covered by Ford factory warranty. As the Elder Ford provided lifetime extended warra JOHANY tried hard to have our 2019 Mustang GT’s necessary repair covered by Ford factory warranty. As the Elder Ford provided lifetime extended warranty service company unreasonably denied our claim to replace our OEM water pump. Again, we appreciate you JOHANY ! More
July 31, 2025
Great customer service team very customer friendly, concerned with keeping your car in excellent condition. I recommend coming to have your vehicle serviced here. concerned with keeping your car in excellent condition. I recommend coming to have your vehicle serviced here. More
Other Employees Tagged: Daniel Alicea, Jennifer Perez, Pete Mancini, Arecio Canton
July 29, 2025
People are very nice here. If Car repair without the warranty is crazy expensive in ford dealership If Car repair without the warranty is crazy expensive in ford dealership More
Other Employees Tagged: Daniel Arias
July 15, 2025
Cesar Castillo it’s a salesman that has been SO helpful to me when needed, I got a flat tire and I was in Clearwater in the middle of my desperation I called him, even on his day off he answered my phone c to me when needed, I got a flat tire and I was in Clearwater in the middle of my desperation I called him, even on his day off he answered my phone call and did a conference call with Johany Trespalacios and they guided me through the app so I can schedule a tow truck make sure I go to the closest dealership so I don’t get charged. So both of them help me without interest in making a profit, that is so kind of both of you, for sure with that awesome kindness we will go back for a future vehicle. Thank YOU Cesar Castillo and Johany Trespalacios!!! Adriana. More
Other Employees Tagged: Cesar Castillo
June 15, 2025
Johany has such compassion that I can always tell when I am working with him about my car and how much he cares. He goes the distance and above beyond. I love Elder Ford and I love Johany. am working with him about my car and how much he cares. He goes the distance and above beyond. I love Elder Ford and I love Johany. More
Other Employees Tagged: Dan Beavers, Jennifer Perez, Nicole Dobbs, JUSTIN FIGUEROA, WILLIAM LEIMBACH, Sergio Fabian, Nestor Cruz, Michael Tafur, Michael Loar
June 14, 2025
The staff was courteous, attentive, and took care of everything that was required for the service appointment. everything that was required for the service appointment. More
Other Employees Tagged: Jennifer Perez, Nicole Dobbs, Andrew Gentile, Tyler Scott, Peter Nieves, James Decaro, Michael Tafur, Pete Mancini, Michael Loar
June 09, 2025
Johanny was not very great at giving updates regarding how the warranty was going to work. Its been over a month since I’ve heard anything back regarding my warranty. how the warranty was going to work. Its been over a month since I’ve heard anything back regarding my warranty. More
June 02, 2025
The service was excellent. The pick and delivery is a wonderful service for seniors. Keep up the good work. The pick and delivery is a wonderful service for seniors. Keep up the good work. More
Other Employees Tagged: Daniel Alicea, Jennifer Perez, Pete Mancini, Arecio Canton
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